Direct Cars Reviews

4.8 Rating 2,472 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice team”

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Posted 5 years ago

“I was really pleased to buy from Direct Cars . Dave Milnes was brilliant and supportive as buying a new car is really out of my comfort zone . Good communication and efficient”

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Posted 5 years ago

“Second purchase from Direct Cars. Fantastic customer service from Shaun. Answered all our questions, never felt under any pressure to buy. Drove away very happy with our new car.”

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Posted 5 years ago

“Very pleased with our purchase. Good service, no pressure and our salesman Ian was more than helpful.”

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Posted 5 years ago

“I bought my new car and traded in my old one and I am very happy. the service was all it promised. no hard sell just someone there when needed and very courteous from start to finish.”

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Posted 5 years ago

“Living a long distance from Sheffield I felt apprehensive about buying from Direct Cars. Nick made everything as simple as possible and could not have done more to help. He guided me through the whole process of buying the car and I felt I could trust him. I was not disappointed. I am very grateful to him.”

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Posted 5 years ago

“I recently brought my new to me car received great advice which was greatly appreciated. No pressure sales just great customer service . Everything was so smooth would recommend and will definitely come here again”

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Posted 5 years ago

“Ian whiting and the manager could not have been more helpful and accommodating .It was a very relaxed atmosphere unlike other car sales. Showrooms who are still bothering me with calls much to may annoyance calls”

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Posted 5 years ago

“We had been to direct cars on several occasions looking what was on offer, we like the fact that we were left to look around and nobody bothered us. On the day we saw the car that took our fancy we spoke to our sales man we were given the key so we could have a good look at the car get the feel of it this lead to us booking in for a test drive the next day and this was all done without any problems and we felt safe throughout our experience.”

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Posted 5 years ago

“Reliable trustworthy salesperson, thorough, efficient”

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Posted 5 years ago

“Great service start to finish! No haggling, no messing around and efficient organised processes. Can’t fault them!”

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Posted 5 years ago

“Good service. This is the second car I have bought from here.”

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Posted 5 years ago

“Polite safe no hassle. Bought great looking car at what I thought great price. Great information given online.”

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Posted 5 years ago

“My 4th car I've had from direct cars down to earth not pushy professionally dealt with Ian took all the hassle out of the sale and xplained everything in detail”

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Posted 5 years ago

“All staff friendly & very helpful, really happy with my new car, felt very reassured by all the measures being taken by staff to keep everyone safe”

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Posted 5 years ago

“Really friendly staff, were very efficient and helpful and did all they could to make sure I went away with the car I wanted.”

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Posted 5 years ago

“Great experience purchasing our second car. Everything explained to us well and would definitely recommend to family and friends”

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Posted 5 years ago

“This is the second time that I have bought a car from Direct Cars and have, on both occasions, been entirely satisfied with my dealings with you. The vehicle and price of same satisfied my criteria completely and the staff could not have been more helpful and kind. Many thanks, until I visit you again on my next hunt for that perfect deal. Tom Travis.”

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Posted 5 years ago

“We would like to thank all the staff at Direct Cars for the excellent service we had when buying our car. All the staff were very friendly and very knowledgeable and made the whole experience very relaxed and pleasant, we left saying to each other....."that was good". In these difficult times it is important to be comfortable with the systems and procedures in place to protect the customer and staff from the risk of catching the virus......we were impressed with the attention to detail shown and totally at ease. Thank you. Mr. and Mrs. Mears.”

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Posted 5 years ago

“Very good staff and helpful to help your enquiries.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,472 reviews