Direct Cars Reviews

4.8 Rating 2,153 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian my sales person Was very good hence the reason to come back two weeks later to buy my grand daughter a car Polite friendly and very help full staff Well done Direct Cars”

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Posted 5 years ago

“I chose the car I liked - with no pressure from the sales team - I was left to wander and look and was just assured they were there if I needed them- I approached Jason to ask for his help and a test drive- Jason organised this and also sorted out things like part exchange- I was then left with the figures to decide- again no pressure. The car was also ready for me to pick up as promised with clear advice and instructions on how to pay- it was my second experience and yet again perfect”

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Posted 5 years ago

“Great service this time, third time shopping with Direct cars, first time was great no issues, second time the breaks failed on the car within a week of driving off turned out they needed replacing both disks and pads, third time no problems car is great.”

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Posted 5 years ago

“The first person we met was Ian Whiting and we couldn't be more pleased. A pure gentleman and nothing was too much trouble, he'd do what was necessary to keep us informed and satisfied with his service. He told us everything there was to know about the vehicle we bought nothing was left too chance. The car was perfect in every way paintwork, engine and cleanliness. Hence 5 stars.”

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Posted 5 years ago

“Great friendly service and knowledgeable staff would highly recommend”

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Posted 5 years ago

“The service was very friendly and attentive without being pushy. I was left to look at the cars on my own and when I needed help it was provided. The sales advisor was a pleasure to deal with. I would highly recommend Direct Cars to anyone.”

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Posted 5 years ago

“Well looked after from start of purchase to the completed process. Ian Whitting, Sales Advisor was my main contact. Have used Direct Cars before & will probably use again, good customer service!”

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Posted 5 years ago

“Friendly approachable staff, really relaxed didn’t feel pressured!”

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Posted 5 years ago

“Excellent dealership. Good value and service. Personnel always friendly and helpful. I dealt mostly with Darren Martin and he was great.”

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Posted 5 years ago

“Everything went smoothly and courteously as always ,have bought previous cars from here”

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Posted 5 years ago

“Great people and fantastic service. Highly recommended. Thanks to all the Team.”

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Posted 5 years ago

“Absolutely love the service from start to finish Nick was Lovely!! All the staff were great! Thank you!”

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Posted 5 years ago

“Really good customer service from shaun, looked after us really well, did the work promised upon ordering the car and even few little bits that they picked up on check, we're still awaiting a button for the drivers seat which is to be sent out in the post but other than that would definitely recommend.”

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Posted 5 years ago

“I purchased a car from Direct Cars about 10 years ago and was satisfied then. When I found the car I was looking for this time at Direct Cars I was very happy to deal with them”

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Posted 5 years ago

“I purchased My car from direct cars a few weeks ago, I contacted them arranged to travel to view the cars I was interested in on Saturday, and was told there and then I could pick the Car up Wednesday! Everything was hassle free, no complications & made my life a lot easier. Couldn’t rate them enough!!”

Direct Cars 5 star review on 30th May 2019

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Posted 5 years ago

“Good choice of cars, sales were very attentive to my requirements and very helpful with my final purchase!”

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Posted 5 years ago

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 5 years ago

“Purchase and trade-in went very smoothly. Salesman (Tom) made it a painless experience.”

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Posted 5 years ago

“Always get our cars from Direct Cars as good value, a friendly service and very helpful should anything go wrong.”

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Posted 5 years ago

“Brilliant service, didn’t mess us around at all and excellent after purchase service”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,153 reviews