Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the service from start to finish Nick was Lovely!! All the staff were great! Thank you!”

Helpful Report

Posted 5 years ago

“Really good customer service from shaun, looked after us really well, did the work promised upon ordering the car and even few little bits that they picked up on check, we're still awaiting a button for the drivers seat which is to be sent out in the post but other than that would definitely recommend.”

Helpful Report

Posted 5 years ago

“I purchased a car from Direct Cars about 10 years ago and was satisfied then. When I found the car I was looking for this time at Direct Cars I was very happy to deal with them”

Helpful Report

Posted 5 years ago

“I purchased My car from direct cars a few weeks ago, I contacted them arranged to travel to view the cars I was interested in on Saturday, and was told there and then I could pick the Car up Wednesday! Everything was hassle free, no complications & made my life a lot easier. Couldn’t rate them enough!!”

Direct Cars 5 star review on 30th May 2019

Helpful Report

Posted 5 years ago

“Good choice of cars, sales were very attentive to my requirements and very helpful with my final purchase!”

Helpful Report

Posted 5 years ago

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

Helpful Report

Posted 5 years ago

“Purchase and trade-in went very smoothly. Salesman (Tom) made it a painless experience.”

Helpful Report

Posted 5 years ago

“Always get our cars from Direct Cars as good value, a friendly service and very helpful should anything go wrong.”

Helpful Report

Posted 5 years ago

“Brilliant service, didn’t mess us around at all and excellent after purchase service”

Helpful Report

Posted 5 years ago

“This being my third car from Direct Darren Martin was very helpfull couldn't do enough no problems”

Helpful Report

Posted 5 years ago

“can highly recommend direct cars best experience for me buying car from here would buy from them again in future thank you :)”

Helpful Report

Posted 5 years ago

“Excellent choice of cars. Good prices. Really helpful salesman. Felt looked after.”

Helpful Report

Posted 5 years ago

“Overall experience really good so far. Salesman rob was very helpful but not pushy. Felt business manager condescending when we declined his up selling. Very happy with car to date, have contacted Debbie in service department to look at small problem and she was extremely helpful and knowledgeable. Hopefully after sales service will meet same high standards.”

Helpful Report

Posted 5 years ago

“I've never had a problem with my dealings with Direct Cars, especially at this occasion when I bought my new car. Quick, simple and extremely helpful. Great customer service especially when I received my follow up phone call.”

Helpful Report

Posted 6 years ago

“Excellent service. No hassles and no pressure sales. Would recommend to others.”

Helpful Report

Posted 6 years ago

“I was pleased with everything from start to finish & the car sales advisor was excellent & a week later after I purchased the car I'm as pleased as punch”

Helpful Report

Posted 6 years ago

“Its not the first time we have dealt with Direct Cars and am happy to say it won't be the last. Very good service and choice. No hassle, no pressure, we took our time over a few weeks of popping in and out until we found the right car. I must admit we did have a look at other large companies and what a difference in the hassle free Direct Cars approach.”

Helpful Report

Posted 6 years ago

“Best car buying experience i have ever had the salesman was brilliant Ian whiting thanks”

Helpful Report

Posted 6 years ago

“Excellent service from walking through the show room especially from darren only downside we didn,tget offered a drink the aftercare is brilliant aswell big big thank you 5 stars”

Helpful Report

Posted 6 years ago

“As a first time customer of Direct Cars I am thrilled to say that the service was absolutely fantastic, the sales team were extremely friendly and helpful without being in your face. They give you your own space to browse as you please. I'd like to give Andy in sales and Phil in finance a massive shout out for looking after me! 110% Recommend! Cheers.”

Helpful Report

Posted 6 years ago

Direct Cars is rated 4.8 based on 2,185 reviews