Direct Cars Reviews

4.8 Rating 2,153 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our car even more so of the service from Shaun , talk about bend over backwards for us nothing was too much trouble , lovely guy . This was our first buy from direct cars and now I'm asking myself why ?”

Helpful Report

Posted 6 years ago

“Very straight forward part exchange and purchase. Very little paperwork, friendly sales staff and very good communications. Collected car and really happy with purchase over the first few days of ownership.”

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Posted 6 years ago

“Great service, nice and quick despite lots of forms to complete and Darren couldn't have been more helpful, even though I was buying something at the cheaper end of the market I still felt important.”

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Posted 6 years ago

“Staff very knowledgeable and helpful. Went the extra mile to help. Efficient service and good communication. Completely happy and when my husband replaces his car we will definitely come back. Thank you”

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Posted 6 years ago

“I was very pleased with the service from Direct Cars and Andy in particular. They contacted me timeously and were always helpful. Even after I bought a car, I was phoned the next day to check everything was ok!”

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Posted 6 years ago

“It was worth the 50 min drive for us to go and have a look at some cars at direct cars.. We had got a car in mind from the website.. We saw the car and Ian the sales man came and zapped it open and then left us with the keys to look around the car and start it up etc...we liked the car so we went into the building to talk about it Ian was waiting for us and in a friendly relaxed atmosphere with no hard sell on extras you could purchase if you wanted.. (we choose not to) we purchased the car... We picked the car up the following week with once again a relaxed atmosphere while sorting tax etc out... We had previously walked out at a main dealer due to them trying to push extras etc on us... I would definatally recommend direct cars”

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Posted 6 years ago

“Great service, no hassle, no push to buy. Mr Milnes was very professional and supportive throughout the sale. Mr Phil from finance department was also very helpful. It was a smooth journey. Would highly recommend. Thanks Dave”

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Posted 6 years ago

“Great experience allowed to take time with each car I chose to look at and never once felt pressured to buy anything all the staff were courteous and Rob who l dealt with was top notch very pleasant guy to meet and made you feel at ease thank you”

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Posted 6 years ago

“This is the second car I have purchased from Direct Cars. I went back to them for my new car as I was highly satisfied with the excellent service I received the first time. They provide a highly professional service. I would not hesitate to recommend them.”

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Posted 6 years ago

“We had a great experience with Direct Cars. Shaun was just right, he gave us space to make our decisions but was still attentive. We made a fair deal and we are delighted with our new car.”

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Posted 6 years ago

“I have bought several cars and Shaune has been as helpful as always thanks”

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Posted 6 years ago

“Nobody hassling you and very professional salesman.”

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Posted 6 years ago

“Good experience from the first phone call to collecting the car”

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Posted 6 years ago

“friendly staff,no pressure at all to buy will recommend”

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Posted 6 years ago

“Really relaxed experience as always. No hassle from salesman, finance put together a package which worked for us & very happy with our purchase. 4th car bought from here & when it's time to buy number 5 we'll be back again no doubt.”

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Posted 6 years ago

“Good selection or cars, Shaun was very polite and efficient answered all questions professionally,would buy from again”

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Posted 6 years ago

“The whole experience of buying a car from direct cars was easy from start to finish. Shaun was really helpful and pleasant and not at all pushy (which I have experienced most other times I have bought a new car!). I would highly recommend chosing direct cars for your new car purchase.”

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Posted 6 years ago

“Very helpful staff would recommend to friends and family”

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Posted 6 years ago

“Very pleased with service & ease of purchasing my new car”

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Posted 6 years ago

“Helpful. Fantastic, friendly service. We always use Direct Cars.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,153 reviews