Direct Cars Reviews

4.8 Rating 2,263 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with everything from start to finish & the car sales advisor was excellent & a week later after I purchased the car I'm as pleased as punch”

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Posted 6 years ago

“Its not the first time we have dealt with Direct Cars and am happy to say it won't be the last. Very good service and choice. No hassle, no pressure, we took our time over a few weeks of popping in and out until we found the right car. I must admit we did have a look at other large companies and what a difference in the hassle free Direct Cars approach.”

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Posted 6 years ago

“Best car buying experience i have ever had the salesman was brilliant Ian whiting thanks”

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Posted 6 years ago

“Excellent service from walking through the show room especially from darren only downside we didn,tget offered a drink the aftercare is brilliant aswell big big thank you 5 stars”

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Posted 6 years ago

“As a first time customer of Direct Cars I am thrilled to say that the service was absolutely fantastic, the sales team were extremely friendly and helpful without being in your face. They give you your own space to browse as you please. I'd like to give Andy in sales and Phil in finance a massive shout out for looking after me! 110% Recommend! Cheers.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Professional, helpful and friendly.”

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Posted 6 years ago

“Very good after sales and dealing with problems”

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Posted 6 years ago

“Direct Cars make buying a pleasure. No pressure selling from the friendly staff is a one of the main reasons I chose to buy again from this dealer. Also always a good range of cars and very reasonably priced. Love my focus. Thanks guys.”

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Posted 6 years ago

“Very helpful and friendly service couldn’t fault them at all. Really pleased with the car I purchased looking forward to years of driving.”

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Posted 6 years ago

“Would definitely go back to them if I was in the market for anew car”

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Posted 6 years ago

“Really pleased with the service received from Ian, no pressure selling, interested in me and what I was looking for in my new car. I will be back”

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Posted 6 years ago

“Fantastic service from start to finish. My sales representative, Shaun, was absolutely amazing and guided me through everything as I had never bought a car from a dealer before. The gentleman in the finance department, Garath, was also brilliant and explained everything. No pressure, and totally hassle free. Quick preparation of my vehicle, and it came out absolutely perfect mechanically and totally spotless inside. Thanks guys!”

Direct Cars 5 star review on 9th May 2019

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Posted 6 years ago

“Helpful staff and speedy service.”

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Posted 6 years ago

“Brilliant service, quick, efficient, knowledgeable......and no nattering! 😂. Well done Darren Martin, I bloody love my yellow Juke!!!”

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Posted 6 years ago

“The process of buying the car was very straightforward. Darren, the salesman was lovely, made the whole process very easy. He was very personable, and gave us all the time we needed.”

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Posted 6 years ago

“This was my second purchase from Direct Cars, I particularly like the no hassle approach. When making the purchase the sales personnel are very helpful and friendly. My husband and I were very well looked after. I would definitely use Direct Cars for my next vehicle purchase and wouldn't hesitate to recommend them.”

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Posted 6 years ago

“I have been looking for a car for when I was due to retire and found what I was looking for at Direct Cars. Darren dealt with the initial test drive etc and kept me up to date with what was happening e.g the car was re- registered from an NI plate. No problems whatsoever, no pushy sales techniques.l go there again if I decide to change cars again. Highly recommended”

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Posted 6 years ago

“Professional service provided”

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Posted 6 years ago

“Car is amazing, drives really well and has a brilliant spec. All of the advisors were really friendly and made sure you chose the best car for what you wanted.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,263 reviews