Direct Cars Reviews

4.8 Rating 2,161 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Direct cars are so relaxed,you tell them what car you’re interested in and they take you to the car,give you the keys. No pressure at selling the car ,First class. Great”

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Posted 6 years ago

“Sales assistant s were very helpful give me all the information I needed explained all the necessary specific about the car”

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Posted 6 years ago

“Excellent service, hassel free car buying. Exceeded my expectations!”

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Posted 6 years ago

“Nice to go into a car sales and not be pestered. Salesmen very helpful and willing to allow you plenty of time to veiw a car unaccompanied.. Cant ask for more”

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Posted 6 years ago

“I always go to Direct Cars for my vehicles. They always listen to what you want and help you in any way they can. They don't pressure you to buy anything or more than what you want. This time I dealt with Jack and he was so helpful, explaining the features of the cars. Nothing was too much trouble. I know I can always call back in if I need any help with the car. The after sales is as good as the sales.”

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Posted 6 years ago

“Bought our car in April, our fourth from direct cars and six months later we are still highly delighted with our purchase.”

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Posted 6 years ago

“Purchased 3 cars in 4 years from here,alwaysmy first choice.always ask for Rob Hasland. Everything runs smoothly and quick!”

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Posted 6 years ago

“Very pleased about most of the service but I did not get the hand book to my car as it was missing. So I have a new car that talks to me but don’t have a clue what to push pull our turn on . Tom has ordered me one I Hope. Cars should NOT be sold with out the hand book. .”

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Posted 6 years ago

“Quick and easy phone call -car reserved in few minutes. Perfect condition of the car.. there was no need to think twice. Deposit paid in, paperwork signed and car was ready for pick up in few days after the final checkes. realy nice customer service and you can say -you guys now what you are doing!”

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Posted 6 years ago

“I have had my last 5 cars from Direct Cars and the service has been excellent on all occaisions and was pleased again this time with Shaun Palmer thanks again Shaun”

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Posted 6 years ago

“A warm and friendly welcome by all staff, which is not pushy or overattentive. Just right as you do not feel pressurised into buying. Help is always available, with questions answered fairly. The choice of vehicles is wide and sensible, with something for everyone. All aspects of choosing and buying your dream car is well explained and made simple. A joy to visit.”

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Posted 6 years ago

“We are loyal customers of direct cars and our recent purchase is our 5th car. There is a reason we keep coming back! Your sales team are fantastic. In particular Ian whiting!! What an amazing bloke. He's an absolute credit to your company. Direct cars to me is such a friendly welcoming company and Ian lives and breaths those values. I wouldn't buy from anyone else! I hope you do appreciate what fantastic staff you have. I would highly recommend to anyone and I often do !”

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Posted 6 years ago

“Always there to help great service ask you what you want”

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Posted 6 years ago

“excellent service no pressure good price. i got exactly what i wanted.”

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Posted 6 years ago

“quick,polite,efficient,informative.good all round experience,would use them again.thankyou.”

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Posted 6 years ago

“The car we bought is all that we hoped for and the sale was made easy with the help of Jason.”

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Posted 6 years ago

“Direct cars has to have the best car buying experience in the industry! From start to Finnish the whole experience was superb, no hassle whatsoever a fair PX price. I would use Direct cars again when I look to change my other car!”

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Posted 6 years ago

“I mr crowder found the all experience very satisfying very welcoming and very pleasant the salesman nick was very welcoming and very understanding to our needs the one thing I found extremely pleasant was there were on pressure and we wasn’t hassled By pushy sales reps which is a welcome surprise .”

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Posted 6 years ago

“very good from viewing to driving away. no handbook with car took 24hours for them to get one and contacted me next day”

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Posted 6 years ago

“Ian at Direct Cars was a pleasure to deal with and I would highly recommend the company to anyone looking for a smooth... helpful... and friendly service!”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,161 reviews