Direct Cars Reviews

4.8 Rating 2,263 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would 100% recommend direct cars regards the vehicles and customer service. Darren was outstanding, efficient and helpful and nothing was too much trouble. We can't thank them enough for a super friendly and efficient service. Thank you Direct Cars.”

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Posted 6 years ago

“Brilliant service ,very friendly and helpful staff and good quality cars ,just bought my dream car from them and couldn't have asked for any more .Would definitely use direct cars again in the future”

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Posted 6 years ago

“Brill, the gentleman that we dealt with was excellent.”

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Posted 6 years ago

“Easy to deal with without the pushiness of normal car showrooms. Jack was very helpful and understood what i wanted from the start to finish. would highly recommend and reuse.”

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Posted 6 years ago

“Excellent service from start to finish & a big shout out to Dave Milnes who sorted my tax out for me”

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Posted 6 years ago

“We have been using Direct Cars for many years. They never disappoint. Ian, the sales advisor is absolutely brilliant and the whole transaction went smoothly from start to finish as always. Would recommend this company to anyone.”

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Posted 6 years ago

“No hassle very helpful and very obliging especially nick Wardle and Debbie Shaw service controller”

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Posted 6 years ago

“From the moment we met Sean Palmer at the Sheffield site, we felt comfortable and confident he would look after us and we never felt under any pressure. It's not easy buying a another car when you have been used to the same one for 15 years, so we were out of our depth a bit. Sean was really polite and friendly and listened to what we didn't want and also that we preferred another Peugeot 308 and we got exqctly what we wanted. Sean gave us a very fair price for our trade-in Peugeot and the transaction was sorted satisfactorily and we arranged to pick our new car up at a time that was convenient for us all. I cannot recommend Sean enough, he was really great and a credit to Direct Cars at Sheffield.”

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Posted 6 years ago

“very polite salesman kepted me updated throughout the process”

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Posted 6 years ago

“I am very pleased with the service from Direct Cars.The salesman,Shaun Palmer was polite and efficient and helpful in every way. Nothing was forced on to us and our questions were answered truthfully. Excellent.”

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Posted 6 years ago

“Direct Cars was recommended by a friend. *Left alone to look at the cars. *Approachable, friendly staff. *Smooth process with the purchase of my lovely car.”

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Posted 6 years ago

“Overall great service with car salesman nick, allowed me to view and test drive the car. Quick transfer to arrange all paper work and setting up payment.”

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Posted 6 years ago

“Cant fault them, friendly helpful sales staff and purchased car beautifully prepared on time which we are really pleased with”

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Posted 6 years ago

“In my opinion, straightforward and pleasant experience. No pushy salesmen, no pressure to buy and no haggling over price. Process is very transparent and makes car buying a pleasure.”

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Posted 6 years ago

“Very happy with our car even more so of the service from Shaun , talk about bend over backwards for us nothing was too much trouble , lovely guy . This was our first buy from direct cars and now I'm asking myself why ?”

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Posted 6 years ago

“Very straight forward part exchange and purchase. Very little paperwork, friendly sales staff and very good communications. Collected car and really happy with purchase over the first few days of ownership.”

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Posted 6 years ago

“Great service, nice and quick despite lots of forms to complete and Darren couldn't have been more helpful, even though I was buying something at the cheaper end of the market I still felt important.”

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Posted 6 years ago

“Staff very knowledgeable and helpful. Went the extra mile to help. Efficient service and good communication. Completely happy and when my husband replaces his car we will definitely come back. Thank you”

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Posted 6 years ago

“I was very pleased with the service from Direct Cars and Andy in particular. They contacted me timeously and were always helpful. Even after I bought a car, I was phoned the next day to check everything was ok!”

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Posted 6 years ago

“It was worth the 50 min drive for us to go and have a look at some cars at direct cars.. We had got a car in mind from the website.. We saw the car and Ian the sales man came and zapped it open and then left us with the keys to look around the car and start it up etc...we liked the car so we went into the building to talk about it Ian was waiting for us and in a friendly relaxed atmosphere with no hard sell on extras you could purchase if you wanted.. (we choose not to) we purchased the car... We picked the car up the following week with once again a relaxed atmosphere while sorting tax etc out... We had previously walked out at a main dealer due to them trying to push extras etc on us... I would definatally recommend direct cars”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,263 reviews