Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i practically bought the car over the phone, the next day the salesman ( Ian Whiting) was waiting for me with all the paper work completed. he was polite, friendly and helpful. i went to collect the car on the arranged date, (Ian Whiting was on holiday) dispite the fact i had rung the the day before nothing was ready and no one seemed to know who was now dealing with it. after a long delay a salesman called Jack came to help us, the process of paying for the car and doing all the paper work took much longer than i would have liked, however Jack did his best to speed things along once the relavant folder had been found. He even kindly connected the bluetooth to my phone for me.”

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Posted 6 years ago

“I would like to offer my thanks for the impeccable service provided by Shaun Palmer at Direct Cars in Sheffield. He made the purchase and all other arrangements as smooth as possible and offered clear and concise advice. After not buying a car for 11 years I was at first apprehensive at what I needed to do. I need not have worried as Shaun sorted everything. Please send my regards to Shaun and wish him all the best for the future. Kind Regards, Patrick.”

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Posted 6 years ago

“Very straightforward I hassle”

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Posted 6 years ago

“I'h bough cars before and recently bought new one ,very pleased with service .”

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Posted 6 years ago

“2nd car from direct.great service.”

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Posted 6 years ago

“nick was very helpful in explaining everything about the paperwork and the car a good experience no complaints from me”

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Posted 6 years ago

“A pleasant and relaxing environment in which to buy a car. The staff were friendly and helpful, especially Andy Benton who made everything go through without any problems.”

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Posted 6 years ago

“Had three cars from Direct cars and I can't fault them,after care service is second to none,and the sales and service staff are absolutely brilliant,can't recomend them highly enough.will definitely use them again when I'm ready for another car. %100.”

Direct Cars 5 star review on 16th November 2018

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Posted 6 years ago

“Andy Benton was a great help seeing us through the process. It was good to be left to assess the car we were interested in by ourselves with no hard sell. We were very impressed with Andy and the advice and information he provided us with. He was very professional and friendly.”

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Posted 6 years ago

“Friendly approachable sales staff but not pushy in any way at all. Great selection of cars at very competitive prices.”

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Posted 6 years ago

“Saw the car advertised on autotrader. Emailed to see if available on the Saturday evening, Shaun contacted me at 945am Sunday, kept car whilst I drove there. Gave me a reasonable quote for my part exchange, so made the deal. collected car on the Tuesday, it was serviced valeted and immaculate. Thanks to the Garage especially Shaun. Stephen Bowler”

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Posted 6 years ago

“A very simple and straight forward transaction with no pressure.”

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Posted 6 years ago

“My first viset to Direct Cars and i have to say i was impressed,got the car i wanted by looking at the website very happy with the car and Nick Wardle salesman.”

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Posted 6 years ago

“Lovely staff and easy to talk to. Good advice and really appreciate the help. Sean was amazing and very helpful. Would recommend to anyone. Thanks again.”

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Posted 6 years ago

“Just purchased our 4th car from direct cars and there’s a reason we keep coming back. The price of the cars is competitive and the service given is fantastic. I would like to give a special mention to Andy Benton who has sold us 3 cars now and the customer service he gives is a testament to your organisation.”

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Posted 6 years ago

“Direct cars are so relaxed,you tell them what car you’re interested in and they take you to the car,give you the keys. No pressure at selling the car ,First class. Great”

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Posted 6 years ago

“Sales assistant s were very helpful give me all the information I needed explained all the necessary specific about the car”

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Posted 6 years ago

“Excellent service, hassel free car buying. Exceeded my expectations!”

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Posted 6 years ago

“Nice to go into a car sales and not be pestered. Salesmen very helpful and willing to allow you plenty of time to veiw a car unaccompanied.. Cant ask for more”

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Posted 6 years ago

“I always go to Direct Cars for my vehicles. They always listen to what you want and help you in any way they can. They don't pressure you to buy anything or more than what you want. This time I dealt with Jack and he was so helpful, explaining the features of the cars. Nothing was too much trouble. I know I can always call back in if I need any help with the car. The after sales is as good as the sales.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,221 reviews