Direct Cars Reviews

4.8 Rating 2,219 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,219 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased about most of the service but I did not get the hand book to my car as it was missing. So I have a new car that talks to me but don’t have a clue what to push pull our turn on . Tom has ordered me one I Hope. Cars should NOT be sold with out the hand book. .”

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Posted 6 years ago

“Quick and easy phone call -car reserved in few minutes. Perfect condition of the car.. there was no need to think twice. Deposit paid in, paperwork signed and car was ready for pick up in few days after the final checkes. realy nice customer service and you can say -you guys now what you are doing!”

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Posted 6 years ago

“I have had my last 5 cars from Direct Cars and the service has been excellent on all occaisions and was pleased again this time with Shaun Palmer thanks again Shaun”

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Posted 6 years ago

“A warm and friendly welcome by all staff, which is not pushy or overattentive. Just right as you do not feel pressurised into buying. Help is always available, with questions answered fairly. The choice of vehicles is wide and sensible, with something for everyone. All aspects of choosing and buying your dream car is well explained and made simple. A joy to visit.”

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Posted 6 years ago

“We are loyal customers of direct cars and our recent purchase is our 5th car. There is a reason we keep coming back! Your sales team are fantastic. In particular Ian whiting!! What an amazing bloke. He's an absolute credit to your company. Direct cars to me is such a friendly welcoming company and Ian lives and breaths those values. I wouldn't buy from anyone else! I hope you do appreciate what fantastic staff you have. I would highly recommend to anyone and I often do !”

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Posted 6 years ago

“Always there to help great service ask you what you want”

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Posted 6 years ago

“excellent service no pressure good price. i got exactly what i wanted.”

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Posted 6 years ago

“quick,polite,efficient,informative.good all round experience,would use them again.thankyou.”

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Posted 6 years ago

“The car we bought is all that we hoped for and the sale was made easy with the help of Jason.”

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Posted 6 years ago

“Direct cars has to have the best car buying experience in the industry! From start to Finnish the whole experience was superb, no hassle whatsoever a fair PX price. I would use Direct cars again when I look to change my other car!”

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Posted 6 years ago

“I mr crowder found the all experience very satisfying very welcoming and very pleasant the salesman nick was very welcoming and very understanding to our needs the one thing I found extremely pleasant was there were on pressure and we wasn’t hassled By pushy sales reps which is a welcome surprise .”

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Posted 6 years ago

“very good from viewing to driving away. no handbook with car took 24hours for them to get one and contacted me next day”

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Posted 6 years ago

“Ian at Direct Cars was a pleasure to deal with and I would highly recommend the company to anyone looking for a smooth... helpful... and friendly service!”

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Posted 6 years ago

“This was my first time purchasing a car from a dealership and I couldn’t have picked a better place to purchase from! Staff are always on held being helpful and friendly with hassling.”

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Posted 6 years ago

“Got exactly the car we wanted at the right price. Staff were polite helpful and looked after us brilliantly everything was sorted easily and quickly. Will be the first place I go back to when I want another trade in 👍”

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Posted 6 years ago

“Direct cars were very helpful and quick to replace me with another car at a great price . I really do recommend them 👍. Peter Scullion”

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Posted 6 years ago

“Fantastic service from Direct cars haven’t had any problems , would highly recommend to anyone no hassle from sales team just left you alone but we’re more than helpful when you needed anything Shaun our salesman was fantastic couldn’t do enough for us brilliant guy . I would also like to thank direct cars in their patience in holding the car for us while we got the cash together for the deposit really helped . Fantastic jobs guys thank you thanks Shaun will be back in a few years for my next car for sure.”

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Posted 6 years ago

“Very good helpful and friendly staff. Makes the sale and purchase a simple process.”

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Posted 6 years ago

“Great service and quick turnaround although no free cofee 👍🏼”

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Posted 6 years ago

“I found them very helpful and efficient. Customer service skills were very good too. Love my new car!!!”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,219 reviews