Direct Cars Reviews

4.8 Rating 2,510 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from the people at direct cars, especially Shaun and Andy who are the two I dealt with when purchasing my car and collecting it. I was made to feel very comfortable and had everything explained thoroughly to me before I signed anything. Absolutely love my car and would definitely recommend their services and will be using them again in future.”

Direct Cars 5 star review on 22nd August 2019

Helpful Report

Posted 7 years ago

“Very helpful”

Helpful Report

Posted 7 years ago

“Been here before and came back I think that says it all”

Helpful Report

Posted 7 years ago

“Very happy with the assistance received from Jason. To date still getting used to difference in the new Honda and my old Honda. Hope everything is positive from now on.”

Helpful Report

Posted 7 years ago

“Very friendly staff, not pushy at all. Smooth process. Pleased with the car.”

Helpful Report

Posted 7 years ago

“Smooth sailing brilliant staff”

Helpful Report

Posted 7 years ago

“Fantastic service, Jason was friendly, helpful and sorted us a great car on our budget, highly recommended, we are really pleased with our purchase,”

Helpful Report

Posted 7 years ago

“The salesman Tom was de - not pushy but very helpful in explaining's details about the car were interested in.”

Helpful Report

Posted 7 years ago

“Very good customer service”

Helpful Report

Posted 7 years ago

“Served by Jason Pickles - really helpful and friendly. Very impressed with the service.”

Helpful Report

Posted 7 years ago

“The sales person was very helpful.he went through everything in detail and was very polite.”

Direct Cars 5 star review on 9th August 2019

Helpful Report

Posted 7 years ago

“Absolutely over the moon with the service received from Jason everything he said he would do was done with a full whole hearted effort. The recognition for the travel in which we made was also incredible. He is a very important asset to the company and I shall definitely return to purchase my next car. Would once again like to say Thankyou for the amazing service and for sorting me a vehicle which is exactly what I was looking for. Theo brooks”

Direct Cars 5 star review on 8th August 2019

Helpful Report

Posted 7 years ago

“So far very impressed with the service top quality”

Helpful Report

Posted 7 years ago

“I was Happy with the customer service and everything that was provided”

Helpful Report

Posted 7 years ago

“Fantastic service from start to collection of my new car.”

Helpful Report

Posted 7 years ago

“Only faulty if you can the car didn't have any handbooks got to buy one that's the only issue for me”

Helpful Report

Posted 7 years ago

Michael, Thank you for your review. We ordered you a handbook from Citroën when you bought the car. We're just waiting for it to be delivered. Please don't go out and buy one 😄 we will post it to you when it arrives. Kind Regards

Posted 7 years ago

“Such a simple process from start to finish. Great selection of vehicles and a great relaxed atmosphere. The staff couldn’t be more helpful. Superb!”

Helpful Report

Posted 7 years ago

“Excellent service from initial enquiry to collection,small issue with load cover but received replacement as promised within 24 hrs,thanks.”

Helpful Report

Posted 7 years ago

“Best car dealer I've delt with hassle free brilliant”

Helpful Report

Posted 7 years ago

“Excellent approach and fantastic service”

Helpful Report

Posted 7 years ago

Direct Cars is rated 4.8 based on 2,510 reviews