Direct Cars Reviews

4.8 Rating 2,473 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darren was just great. I knew the car I wanted and he helped me by not putting pressure on me. Doing the deal was easy.”

Helpful Report

Posted 7 years ago

“Very friendly no pressure vehicle preparation excellent sales person Andy B. Very helpfull”

Helpful Report

Posted 7 years ago

“Easy to deal with. Very relaxed. Got what I wanted, all done in a friendly manner.”

Helpful Report

Posted 7 years ago

“Excellent customer service. Andy was fantastic as always.”

Helpful Report

Posted 7 years ago

“I drove up from Cardiff to Sheffield to inspect a car after seeing it on the internet.Then again a week later to buy it. The car itself was immaculate and at a good price.The service I received from Andy and Ian was excellent and answered all my questions. No pressure selling,just was handed the keys and left to make my own decision. Just how buying a car should be. Well worth the 720 miles travelled !!!”

Helpful Report

Posted 7 years ago

“Ian my sales person Was very good hence the reason to come back two weeks later to buy my grand daughter a car Polite friendly and very help full staff Well done Direct Cars”

Helpful Report

Posted 7 years ago

“I chose the car I liked - with no pressure from the sales team - I was left to wander and look and was just assured they were there if I needed them- I approached Jason to ask for his help and a test drive- Jason organised this and also sorted out things like part exchange- I was then left with the figures to decide- again no pressure. The car was also ready for me to pick up as promised with clear advice and instructions on how to pay- it was my second experience and yet again perfect”

Helpful Report

Posted 7 years ago

“Great service this time, third time shopping with Direct cars, first time was great no issues, second time the breaks failed on the car within a week of driving off turned out they needed replacing both disks and pads, third time no problems car is great.”

Helpful Report

Posted 7 years ago

“The first person we met was Ian Whiting and we couldn't be more pleased. A pure gentleman and nothing was too much trouble, he'd do what was necessary to keep us informed and satisfied with his service. He told us everything there was to know about the vehicle we bought nothing was left too chance. The car was perfect in every way paintwork, engine and cleanliness. Hence 5 stars.”

Helpful Report

Posted 7 years ago

“Great friendly service and knowledgeable staff would highly recommend”

Helpful Report

Posted 7 years ago

“The service was very friendly and attentive without being pushy. I was left to look at the cars on my own and when I needed help it was provided. The sales advisor was a pleasure to deal with. I would highly recommend Direct Cars to anyone.”

Helpful Report

Posted 7 years ago

“Well looked after from start of purchase to the completed process. Ian Whitting, Sales Advisor was my main contact. Have used Direct Cars before & will probably use again, good customer service!”

Helpful Report

Posted 7 years ago

“Friendly approachable staff, really relaxed didn’t feel pressured!”

Helpful Report

Posted 7 years ago

“Excellent dealership. Good value and service. Personnel always friendly and helpful. I dealt mostly with Darren Martin and he was great.”

Helpful Report

Posted 7 years ago

“Everything went smoothly and courteously as always ,have bought previous cars from here”

Helpful Report

Posted 7 years ago

“Great people and fantastic service. Highly recommended. Thanks to all the Team.”

Helpful Report

Posted 7 years ago

“Absolutely love the service from start to finish Nick was Lovely!! All the staff were great! Thank you!”

Helpful Report

Posted 7 years ago

“Really good customer service from shaun, looked after us really well, did the work promised upon ordering the car and even few little bits that they picked up on check, we're still awaiting a button for the drivers seat which is to be sent out in the post but other than that would definitely recommend.”

Helpful Report

Posted 7 years ago

“I purchased a car from Direct Cars about 10 years ago and was satisfied then. When I found the car I was looking for this time at Direct Cars I was very happy to deal with them”

Helpful Report

Posted 7 years ago

“I purchased My car from direct cars a few weeks ago, I contacted them arranged to travel to view the cars I was interested in on Saturday, and was told there and then I could pick the Car up Wednesday! Everything was hassle free, no complications & made my life a lot easier. Couldn’t rate them enough!!”

Direct Cars 5 star review on 30th May 2019

Helpful Report

Posted 7 years ago

Direct Cars is rated 4.8 based on 2,473 reviews