Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales person very helpful, cheerful and knowledgeable. Excellent working knowledge.”

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Posted 7 years ago

“They explained all the information to me as this was my first time having a car on finance. It was quick and easy.”

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Posted 7 years ago

“Quick and easy and the staff very friendly”

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Posted 7 years ago

“Very impressed with Direct cars from the moment we arrived. Shaun Palmer was most helpful and there was never any sort of 'pressure selling', whatsoever. Throughout our visits, Shaun made us feel at ease and was informative and pleasant. I'd have no hesitation in recommending Direct cars anytime.”

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Posted 7 years ago

“Stress free straight forward exchange of my car. Very pleasant salesman “Ian” Thank you !”

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Posted 7 years ago

“The service was brilliant! The Car on offer was in perfect condition and better than I expected. The salesman was really helpful and couldn’t do enough to assist me. The trade in price offered for my car was very good. Terrific all round service and I would recommend them to anybody.”

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Posted 7 years ago

“By being very accommodating. No messing. No pushy salesmen. I saw the car i wanted and the finance team were brill. The car i was trading in broke down the day before and they still took it in as px to enable that i still got the car i had set my heart on. A big thankyou to Nick Wardle and Zed in finance who made it all possible and stress free”

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Posted 7 years ago

“I bought a Skoda Superb from Direct cars in sheffield. I felt it was very reasonably priced and after having driven it for over 1000 miles I am extremely happy with it. Customer support from Andy who sold me the car was absolutely excellent. He was friendly and helpful without ever being pushy. The car was serviced and in top condition prior to collection and a potential issue arranging delivery and pairing of a spare key was sorted efficiently on my behalf by Andy. Overall the company appeared well organised and professional and I would be happy to use them again.”

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Posted 7 years ago

“Left to look at cars with no pressure from the salesman, and very informative when choosing our Peugeot 3008”

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Posted 7 years ago

“Lots of cars to view, no pressure from the sales team, very pleased with my choice and the buying process was simple from start to finish.”

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Posted 7 years ago

“Fantastic service. Very friendly sales man Dave. Not pushy. Very helpful. Felt happy and relaxed. Nothing was to much trouble. Explained things to me at every step.”

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Posted 7 years ago

“The sales rep appeared very professional and anything he did not know he went to ask rather than tell me what I wanted to hear. He gave me plenty of 'space' to make my own mind up weather or not to buy the car I was interested in. And I was impressed with the follow up tel. call after the purchase one week after to see if I was still happy with the purchase.”

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Posted 7 years ago

“At present very happy”

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Posted 7 years ago

“I found the whole experience totally hassle free”

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Posted 7 years ago

“Excellent quick service turnaround. Within 2 days I had received a very competitive price for my car, agreed a part exchange deal and picked up my new car, all within this 2 day span.”

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Posted 7 years ago

“The salesman was excellent and overall very good customer service.”

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Posted 7 years ago

“No hassle on car lot and helpful in office area”

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Posted 7 years ago

“Andy at Direct Cars was attentive and competent. He was not 'pushy' in any way which I appreciate.”

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Posted 7 years ago

“Easy to deal with. Everything promised was delivered. No bull just straightforward and simple. Dave was very professional.”

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Posted 7 years ago

“Straightforward, helpful, efficient & friendly”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews