Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful my sister fell outside the showroom and they made sure she was seen by a first aider and taken care of, they also helped me when I needed to change my current purchase agreement.”

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Posted 7 years ago

“Very happy with the service I received. Wasn't hassled into buying. Would highly recommend”

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Posted 7 years ago

“After visiting many car dealers and showrooms up and down the country I found Direct Cars to be one of the best with excellent service all round I would certainly recommend to buy a car from them it was well worth the journey for me am really pleased with my car Shaun was lovely so helpful and polite no pressure he was very reassuring and informative plenty of cars and options to choose from and no hidden costs”

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Posted 7 years ago

“There was no presure.We looked round at our leisure.Our salesman Ian was friendly and very helpfull.It was a good car buying experience”

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Posted 7 years ago

“No pressure browsing and very quick process when buying”

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Posted 7 years ago

“Good sales support over phone and e-mail prior to purchase.”

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Posted 7 years ago

“Fantastic experience, from looking to purchasing made easy by salesman david milnes”

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Posted 7 years ago

“I dealt with Sean Palmer for my car purchase. He was very professional and explained all details about the car, the finance and other relevant information. I would like to pass on my thanks to Sean who made the whole buying process very easy. Also his follow up calls were good to keep me advised. Thanks from Paul Gilleran”

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Posted 7 years ago

“friendly- professional - helpful”

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Posted 7 years ago

“Straight forward, no-mess service. No hard sell and, aside from their extended warranty (which we took), no push to up-sell to another car. We went in knowing which car we wanted, Tom was helpful and friendly and took us through the process without being pushy. The whole team worked on getting us the best deal on trade-in and finance and I feel like we came out with a good deal on a great car”

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Posted 7 years ago

“from the first phone call to picking the car up very polite excellent service kept us informed just amazing the guy who was with us was Robert Hensley he was amazing I've recommended direct cars to everybody thankyou so much”

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Posted 7 years ago

“I am extremely happy with my purchase.my salesman nick was very professional and genuine direct cars have great selection of low mileage almost new cars onsite I would like to thank direct cars very much will definitely use again”

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Posted 7 years ago

“A great place to buy a car with out been pressured in to any thing. Jack was a good sales man”

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Posted 7 years ago

“We were very pleased with the service we received from direct cars. Helpful, friendly staff. Would recommend to family and friends!”

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Posted 7 years ago

“Good service .”

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Posted 7 years ago

“10 out 10 excellent”

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Posted 7 years ago

“Great service everything was explained fully no pushy staff”

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Posted 7 years ago

“Recently purchased a car with assistance from Ian. He was very professional, very helpful, and showed a great deal of care, for which we thank him. Good job, we will certainly be returning for our next vehicle in due course! Thanks!”

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Posted 7 years ago

“No pressure to buy. Great understanding of what I want from all of the people I've spoken to. Ian was fantastic all along the sales process. Definitely would recommend”

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Posted 7 years ago

“I'm very happy with my experience at direct cars. Robert Ryall was very professional and helpful. Love my new car thankyou”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews