Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process, Dave explained everything to us perfectly.”

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Posted 7 years ago

“Another fanatastic car with great customer service from Andy and Graham. Highly recommend, a returning customer.”

Direct Cars 5 star review on 10th June 2018

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Posted 7 years ago

“A relaxed atmosphere, no pressure, prompt and good service”

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Posted 7 years ago

“Very helpful, and friendly. Knew their stuff and no hard selling”

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Posted 7 years ago

“Another great purchase for Boreflex Ltd, this is the 4th vehicle we’ve bought for our company. Plus 3rd cars I’ve bought personally. Had latest car for 3 weeks now and it’s just like a brand new car even though it’s almost 3 years old.”

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Posted 7 years ago

“I went to Direct Cars looking for an automatic. On entering the premises we met a sales man who couldn't do enough for us. We weren't pressured at all which to me is everything. I settled on Nissan Note. The salesman, Shaun Palmer was so helpful. I asked if it would be possible to deliver the car to my home as I have just had heart surgery and not ably to drive for some weeks. Shaun said he would deliver it himself. How thoughtful. The staff at Direct Cars could certainly teach some of the other car sales places a thing or two about customer service. Thanks again Shaun Palmer”

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Posted 7 years ago

“No pushy sales people trying to sell you something you don't want. We dealt with Tom, he was excellent, very efficient and sorted a couple of problems out we had after picking the car up with no fuss. This is the 3rd car we have bought from Direct Cars and would highly recommend them.”

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Posted 7 years ago

“Good service would buy another car”

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Posted 7 years ago

“I can honestly say the whole experience from start to finish was superb. No pressure either on the phone or face to face. I was able to view all the vehicles without any hase or high pressure sales patter. I was able to collect at my leisure as I had to travel from Devon but totally worth the journey. I must say Sean and Jack made rhe whole process slick and enjoyable. Also great price and great car. Thanks Tim”

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Posted 7 years ago

“Friendly & very helpful”

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Posted 7 years ago

“No pressure to buy, honest advise. All staff friendly and helpful”

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Posted 7 years ago

“Thank you for your outstanding service. You provided a helpful no pressure environment, a very fair deal and the car was excellently prepared. This was the first time I have used Direct cars but it will definitely not be the last. Special thanks to Ian Whiting.”

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Posted 7 years ago

“Excellent customer service. Well done!”

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Posted 7 years ago

“Great service and looked after very well”

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Posted 7 years ago

“First of all I have to apologise for not responding sooner! I was very impressed in the manner in which Direct Cars and in particular your employee Nick Wardle dealt with my son and I during our visits. The car was immaculate when I took possession and having driven it during these past 4 weeks since purchase,I am delighted with it. Everything I wanted in a car.Thanks for all your help and Nick's particular input. Kind Regards,Allan Lawton”

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Posted 7 years ago

“I was happy overall with the professional service that Direct Cars offered throughout the purchase of my new car”

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Posted 7 years ago

“There is a wide range of cars in stock to choose from...”

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Posted 7 years ago

“Andy marvelous”

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Posted 7 years ago

“This is the fourth car from them and again first class service from choosing the car to picking up and will be getting my next car from them in a couple of years 10 out of 10”

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Posted 7 years ago

“The sales executive was very professional and did everything he could to make buying and taking delivery easy and on time superb”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,221 reviews