Direct Cars Reviews

4.8 Rating 2,510 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never purchased a car and had such a smooth enjoyable experience from start to finish although still waiting for a curtesy call !”

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Posted 7 years ago

“Went to Direct Cars at Sheffield recently and purchased a Mazda 6, all I can say is the staff (Shaun) couldn't do enough to aid an easy purchase, transition over to the new car was hassle free the way it should be. Very friendly and extremely helpful, no issues in returning when I need to change cars again....”

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Posted 7 years ago

“I've now purchased my last 3 cars from direct cars, each time has been stress free and relaxed. Car looked great when I collected it, and has lived up to my expectations. Thanks.”

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Posted 7 years ago

“We found the salesman very helpful and not pushy. When we asked for the keys to the car he just came with us opened the car then left us to have a look around.”

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Posted 7 years ago

“Why were no dust caps on any of tyre valves”

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Posted 7 years ago

“Very good Shaun took care of my purchase. Good all round service.”

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Posted 7 years ago

“We have dealt with Direct Cars now for some years and always find the process of buying a new car a pleasure. All the staff are very friendly, helpful and not pushy! We would have no reservation in recommending Direct Cars to anyone wanting hassle free purchasing when buying a new car.”

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Posted 7 years ago

“Have purchased 3 cars from Direct Cars over the years and have been highly satisfied with the quality of service recieved”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent service with no pressure from the salesman whilst looking. Quality vehicles at reasonable prices would definitely go back”

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Posted 7 years ago

“Wonderful service, all the staff are friendly and helpful. Really happy with my purchase and wouldn’t go anywhere else”

Direct Cars 5 star review on 26th June 2019

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Posted 7 years ago

“Shaun & Dave dealt with us very professionally and honestly. I'm very pleased with the car.”

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Posted 7 years ago

“Bit mean with the trade in but excellent service made up for this”

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Posted 7 years ago

“Darren was just great. I knew the car I wanted and he helped me by not putting pressure on me. Doing the deal was easy.”

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Posted 7 years ago

“Very friendly no pressure vehicle preparation excellent sales person Andy B. Very helpfull”

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Posted 7 years ago

“Easy to deal with. Very relaxed. Got what I wanted, all done in a friendly manner.”

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Posted 7 years ago

“Excellent customer service. Andy was fantastic as always.”

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Posted 7 years ago

“I drove up from Cardiff to Sheffield to inspect a car after seeing it on the internet.Then again a week later to buy it. The car itself was immaculate and at a good price.The service I received from Andy and Ian was excellent and answered all my questions. No pressure selling,just was handed the keys and left to make my own decision. Just how buying a car should be. Well worth the 720 miles travelled !!!”

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Posted 7 years ago

“Ian my sales person Was very good hence the reason to come back two weeks later to buy my grand daughter a car Polite friendly and very help full staff Well done Direct Cars”

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Posted 7 years ago

“I chose the car I liked - with no pressure from the sales team - I was left to wander and look and was just assured they were there if I needed them- I approached Jason to ask for his help and a test drive- Jason organised this and also sorted out things like part exchange- I was then left with the figures to decide- again no pressure. The car was also ready for me to pick up as promised with clear advice and instructions on how to pay- it was my second experience and yet again perfect”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,510 reviews