Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hassle to buy, had very helpful sales man called Ian, great after care rang after picking my car up to make sure everything was ok”

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Posted 7 years ago

“Listened to what I needed, then worked hard to achieve it; without myself ever feeling pressured to agree to anything. Very pleased with both the experience and the car.”

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Posted 7 years ago

“Ian Whiting dealt with the purchase of my new car and he is very friendly, caring and easily approachable and he knows his stuff! I felt very comfortable in his presence and I absolutely love my new car!!!”

Direct Cars 5 star review on 16th February 2018

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Posted 7 years ago

“Jack was extremely helpful and the whole process was seamless”

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Posted 7 years ago

“Excellent service from Shaun Palmer. No hard sell and left with what we wanted”

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Posted 7 years ago

“The experience was simple and straightforward. Jack Stoakley made the visit a pleasure. No pressured sales! He made sure we were aware off all our payment options. It was a pleasure to do business with him and Direct cars. Thanks Jack 👍”

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Posted 7 years ago

“Nice vw Passat I got off you”

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Posted 7 years ago

“I've been struggling to find finance for a long a time,applied at direct cars and got accepted with no hassle the staff was very helpful and kind would definitely recommend them to anyone”

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Posted 7 years ago

“Service from Rob 1st class! He sorted everything out and had my car ready and serviced within 48 hours...i was then able to continue working with no break in driving lessons! He even called me a few days later to check all good.fantastic Thank you”

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Posted 7 years ago

“I made an enquiry on a couple of cars and was told by a member of the sales team to pop down and see them. When i arrived they had the keys ready for me to have a look around i looked at a few cars and they were more than happy to keep bringing me keys. There was no pressure at all to buy the car which was a relief as this was my first timing buying a car. The service was amazing and i had new car ready to go within a week. I would highly recommend direct cars. Great service and i am very happy with my new car.”

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Posted 7 years ago

“All the staff were brilliant and super friendly. I actually ended up finding a car that was better than the one I'd gone to see. Sale was quick and I got a phone call the same day to let me know. I was also able to collect the car a lot earlier than I thought!”

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Posted 7 years ago

“STRAIGHT FORWARD SALE NO IF OR BUT SERVICE MOT AND ALL CLEANING WAS DONE ON TIME.”

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Posted 7 years ago

“I dealt with Ian who I have been to twice now and he has made me feel welcome and comfortable with my choice of vehicle. Everything has been sorted on both occasions with ease and I would highly recommend DC especially Ian.”

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Posted 7 years ago

“Wrote a review whilst on holiday abroad but don't think you could have received it! Very pleased with my DS3 cabriolet that I bought from Direct Cars and the service I received from Jack Stockworth was brilliant, he went the extra mile to make sure everything went smoothly and answered all my many questions very expertly, would definitely recommend him to family and friends, even managed to source me a set of mats. Thanks a lot Jack.”

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Posted 7 years ago

“Friendly atmosphere,efficient service,no pressure to buy,quality motors thank you”

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Posted 7 years ago

“Excellent service. No pressure from the team, allowed us time to look at our leisure and make the right decision for us. Simple purchase process, everything explained in plain English and came away happy with everything. Credit to Jack for his help.”

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Posted 7 years ago

“No pressure when looking for my new car, it was a breath of fresh air not to be followed around by a sales person. Everything went through nice and quick. Had a few teething problems which were taken care of straight away.”

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Posted 7 years ago

“we were given a warm welcome by your sales adviser Andy Benton and directed to the car we had come to view. He gave us a good breakdown of the nearly new car and its points that needed clarification. If he could not answer the question he found out the answer. Top marks to him and the service we experienced we would use direct cars again. Thanks again. Pauline Brown”

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Posted 7 years ago

“I was greeted and helped by Jack Stoakley who wasn't pushy at all and really helpful. He knew exactly where the cars were that I was interested in and nothing was any trouble when I needed some time to think things through.”

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Posted 7 years ago

“No hassle car buying Everything went well very quick quality car”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews