Direct Cars Reviews

4.8 Rating 2,219 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,219 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very friendly and helpful staff. Would use again.”

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Posted 6 years ago

“Excellent service. Knowledgeable selling staff. Quick and efficient”

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Posted 6 years ago

“My first experience of dealing with direct cars was excellent. I was left alone to make my decision, and a price match with another major car provider was achieved without any difficulty at all. The salesman. Andy Benton, treat us with care and professionalism and met our requests with positivity and nothing was too much trouble for him. All the staff we spoke to were very friendly and knowledgeable and I would have no hesitation in recommending this supplier to others and will certainly use Direct Cars again in the future.”

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Posted 6 years ago

“Great services and l would buy another car from them”

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Posted 6 years ago

“Great service from Sean! Would highly recommend!”

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Posted 6 years ago

“Highly recommend, great choice of cars are great prices! No pushes sales people but they are there if you do have an questions! Made my car buying experience a pleasure to do!”

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Posted 6 years ago

“I’ve had 2 cars from Direct Cars and my cars have been extremely reliable. The staff there are friendly and helpful. Not the ‘pushy salesman’ type at all. I got a fair price part exchanging my old car. Will be going back when it’s time for my next car.”

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Posted 6 years ago

“the salesman who sold us our car was very good and two days after rang to ask if we were happy with the car so we were very happy with the efficiency and service that we got from buying a car from you”

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Posted 6 years ago

“We have just purchased our third car from Direct Cars and are absolutely delighted with it. The customer service experience is excellent, efficient and professional, yet friendly and approachable too. Each time we have been served by Ian Whiting who is an absolute pleasure to do business with. We will most definitely purchase from Direct Cars again. I cannot fault them.”

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Posted 6 years ago

“All great so far”

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Posted 6 years ago

“Top Quality Car dealer - very happy experience. Saw the car I was looking for at a good price but we live 140 miles away. Spoke to Sean who put our mind at rest that if we reserved the car and found it unsuitable then we would be refunded. Drove up and immediately offered hot drinks and car keys to examine the car ourselves without any pressure whatsoever. No problems with test driving it later so bought it. Throughout the day we were treated like honoured friends. Offered optional policies and given a good deal on 3 year mechanical insurance so took that. As we drove away I had a tyre pressure warning light which they immediately attended to and explained how it had appeared (not reset earlier when tyres were inflated). I am writing this review several days later and the car is a dream. Very happy customer - many thanks to Sean for his patience and hospitality to us. Would have no hesitation recommending Direct Cars and when my son and daughter require a car we will definitely be checking out Direct Cars.”

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Posted 6 years ago

“Great friendly professional service quality car great service highly recommended”

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Posted 6 years ago

“Absolutely no complaints, your Sales Advisor, Jack Stoakley, was extremely helpful and dealt with all my queries efficiently and promptly. Regarding recommendations, this is the first time that I have purchased a car from you, but twice in the past I have assisted my son, a solicitor in London, in selecting a car from your stock whilst in Sheffield.”

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Posted 6 years ago

“Shaun helped me so much on the purchase! Would highly recommend him to any first time buyer!”

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Posted 6 years ago

“Friendly service”

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Posted 6 years ago

“Very friendly staff. Go out of there eau to help you get a good deal.”

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Posted 6 years ago

“An excellent selection of vehicles available at a good range of prices. Staff were very helpful, with good knowledge of the vehicles. We would consider visiting Direct Cars in the future.”

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Posted 6 years ago

“I was well attended to. The sales person Robert was very friendly, he explined everything to me and also answered all my questions as this is my first car in the UK.”

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Posted 6 years ago

“i practically bought the car over the phone, the next day the salesman ( Ian Whiting) was waiting for me with all the paper work completed. he was polite, friendly and helpful. i went to collect the car on the arranged date, (Ian Whiting was on holiday) dispite the fact i had rung the the day before nothing was ready and no one seemed to know who was now dealing with it. after a long delay a salesman called Jack came to help us, the process of paying for the car and doing all the paper work took much longer than i would have liked, however Jack did his best to speed things along once the relavant folder had been found. He even kindly connected the bluetooth to my phone for me.”

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Posted 6 years ago

“I would like to offer my thanks for the impeccable service provided by Shaun Palmer at Direct Cars in Sheffield. He made the purchase and all other arrangements as smooth as possible and offered clear and concise advice. After not buying a car for 11 years I was at first apprehensive at what I needed to do. I need not have worried as Shaun sorted everything. Please send my regards to Shaun and wish him all the best for the future. Kind Regards, Patrick.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,219 reviews