Direct Cars Reviews

4.8 Rating 2,153 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the Direct Cars service: friendly, helpful and hassle free. Would definitely return and recommend to others.”

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Posted 5 years ago

“Very friendly staff and so helpful and true to their word this our second car and after sales very good”

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Posted 5 years ago

“Great no haste experience- made the whole transaction straight forward”

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Posted 5 years ago

“We found the salesman Jack to be very helpful and not at all pushy, which we really appreciated as buying a new car isn't something I find particularly enjoyable. Jack made the whole process as smooth as possible. Thanks Jack”

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Posted 5 years ago

“Good experience. Sean Palmer very helpful and polite. We are pleased with our purchase and would buy from Direct Cars again.”

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Posted 5 years ago

“Good service overall, happy with the vehicle.”

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Posted 5 years ago

“I would 100% recommend direct cars regards the vehicles and customer service. Darren was outstanding, efficient and helpful and nothing was too much trouble. We can't thank them enough for a super friendly and efficient service. Thank you Direct Cars.”

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Posted 5 years ago

“Brilliant service ,very friendly and helpful staff and good quality cars ,just bought my dream car from them and couldn't have asked for any more .Would definitely use direct cars again in the future”

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Posted 5 years ago

“Brill, the gentleman that we dealt with was excellent.”

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Posted 5 years ago

“Easy to deal with without the pushiness of normal car showrooms. Jack was very helpful and understood what i wanted from the start to finish. would highly recommend and reuse.”

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Posted 5 years ago

“Excellent service from start to finish & a big shout out to Dave Milnes who sorted my tax out for me”

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Posted 5 years ago

“We have been using Direct Cars for many years. They never disappoint. Ian, the sales advisor is absolutely brilliant and the whole transaction went smoothly from start to finish as always. Would recommend this company to anyone.”

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Posted 6 years ago

“No hassle very helpful and very obliging especially nick Wardle and Debbie Shaw service controller”

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Posted 6 years ago

“From the moment we met Sean Palmer at the Sheffield site, we felt comfortable and confident he would look after us and we never felt under any pressure. It's not easy buying a another car when you have been used to the same one for 15 years, so we were out of our depth a bit. Sean was really polite and friendly and listened to what we didn't want and also that we preferred another Peugeot 308 and we got exqctly what we wanted. Sean gave us a very fair price for our trade-in Peugeot and the transaction was sorted satisfactorily and we arranged to pick our new car up at a time that was convenient for us all. I cannot recommend Sean enough, he was really great and a credit to Direct Cars at Sheffield.”

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Posted 6 years ago

“very polite salesman kepted me updated throughout the process”

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Posted 6 years ago

“I am very pleased with the service from Direct Cars.The salesman,Shaun Palmer was polite and efficient and helpful in every way. Nothing was forced on to us and our questions were answered truthfully. Excellent.”

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Posted 6 years ago

“Direct Cars was recommended by a friend. *Left alone to look at the cars. *Approachable, friendly staff. *Smooth process with the purchase of my lovely car.”

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Posted 6 years ago

“Overall great service with car salesman nick, allowed me to view and test drive the car. Quick transfer to arrange all paper work and setting up payment.”

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Posted 6 years ago

“Cant fault them, friendly helpful sales staff and purchased car beautifully prepared on time which we are really pleased with”

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Posted 6 years ago

“In my opinion, straightforward and pleasant experience. No pushy salesmen, no pressure to buy and no haggling over price. Process is very transparent and makes car buying a pleasure.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,153 reviews