Direct Cars Reviews

4.8 Rating 2,153 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This being my third car from Direct Darren Martin was very helpfull couldn't do enough no problems”

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Posted 5 years ago

“can highly recommend direct cars best experience for me buying car from here would buy from them again in future thank you :)”

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Posted 5 years ago

“Excellent choice of cars. Good prices. Really helpful salesman. Felt looked after.”

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Posted 5 years ago

“Overall experience really good so far. Salesman rob was very helpful but not pushy. Felt business manager condescending when we declined his up selling. Very happy with car to date, have contacted Debbie in service department to look at small problem and she was extremely helpful and knowledgeable. Hopefully after sales service will meet same high standards.”

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Posted 5 years ago

“I've never had a problem with my dealings with Direct Cars, especially at this occasion when I bought my new car. Quick, simple and extremely helpful. Great customer service especially when I received my follow up phone call.”

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Posted 5 years ago

“Excellent service. No hassles and no pressure sales. Would recommend to others.”

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Posted 5 years ago

“I was pleased with everything from start to finish & the car sales advisor was excellent & a week later after I purchased the car I'm as pleased as punch”

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Posted 5 years ago

“Its not the first time we have dealt with Direct Cars and am happy to say it won't be the last. Very good service and choice. No hassle, no pressure, we took our time over a few weeks of popping in and out until we found the right car. I must admit we did have a look at other large companies and what a difference in the hassle free Direct Cars approach.”

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Posted 5 years ago

“Best car buying experience i have ever had the salesman was brilliant Ian whiting thanks”

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Posted 5 years ago

“Excellent service from walking through the show room especially from darren only downside we didn,tget offered a drink the aftercare is brilliant aswell big big thank you 5 stars”

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Posted 5 years ago

“As a first time customer of Direct Cars I am thrilled to say that the service was absolutely fantastic, the sales team were extremely friendly and helpful without being in your face. They give you your own space to browse as you please. I'd like to give Andy in sales and Phil in finance a massive shout out for looking after me! 110% Recommend! Cheers.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Professional, helpful and friendly.”

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Posted 5 years ago

“Very good after sales and dealing with problems”

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Posted 5 years ago

“Direct Cars make buying a pleasure. No pressure selling from the friendly staff is a one of the main reasons I chose to buy again from this dealer. Also always a good range of cars and very reasonably priced. Love my focus. Thanks guys.”

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Posted 5 years ago

“Very helpful and friendly service couldn’t fault them at all. Really pleased with the car I purchased looking forward to years of driving.”

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Posted 5 years ago

“Would definitely go back to them if I was in the market for anew car”

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Posted 5 years ago

“Really pleased with the service received from Ian, no pressure selling, interested in me and what I was looking for in my new car. I will be back”

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Posted 5 years ago

“Fantastic service from start to finish. My sales representative, Shaun, was absolutely amazing and guided me through everything as I had never bought a car from a dealer before. The gentleman in the finance department, Garath, was also brilliant and explained everything. No pressure, and totally hassle free. Quick preparation of my vehicle, and it came out absolutely perfect mechanically and totally spotless inside. Thanks guys!”

Direct Cars 5 star review on 9th May 2019

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Posted 5 years ago

“Helpful staff and speedy service.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,153 reviews