Direct Cars Reviews

4.8 Rating 2,263 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Happy with car no problems but I left 2 pair of glasses by mistake in my old car when I rang up I was told the cleaners had thrown them away I would have thought they would have been saved for me so I was very disappointed”

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Posted 6 years ago

“Only faulty if you can the car didn't have any handbooks got to buy one that's the only issue for me”

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Posted 6 years ago

Michael, Thank you for your review. We ordered you a handbook from Citroën when you bought the car. We're just waiting for it to be delivered. Please don't go out and buy one 😄 we will post it to you when it arrives. Kind Regards

Posted 6 years ago

“Such a simple process from start to finish. Great selection of vehicles and a great relaxed atmosphere. The staff couldn’t be more helpful. Superb!”

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Posted 6 years ago

“Excellent service from initial enquiry to collection,small issue with load cover but received replacement as promised within 24 hrs,thanks.”

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Posted 6 years ago

“Best car dealer I've delt with hassle free brilliant”

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Posted 6 years ago

“The staff were helpful, efficient and not at all pushy. My only gripe is that I arrived home to find no car mats not even carpet ones. Thought all cars came with some basic mats. Really disappointed with that.”

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Posted 6 years ago

“Generally the service was good and the salesperson was friendly and helpful, although there was a delay in replying to emails and there was no knowledge about the vehicle we were there to purchase as it was their first experience of a wheelchair accessible vehicle.”

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Posted 6 years ago

“Excellent approach and fantastic service”

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Posted 6 years ago

“It was a pleasure no pressure and really quick !”

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Posted 6 years ago

“Excellent service from Michael and Ian, very accommodating.”

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Posted 6 years ago

“Id viewed Kermit online a few times, I finished work early, drove to the showroom, had a good look round the car and caught the eye of sales advisor Tom Breeze .i wasn’t hassled at all but had to find someone, I told him I was interested in buying Kermit, it all went very smoothly, there was no hard sell for finance or other products. In fact all the staff have been friendly. I’d never go anywhere else to buy a car.”

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Posted 6 years ago

“Quick and friendly service great car at good price”

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Posted 6 years ago

“Excellent and professional. Many thanks to Mr Ian Whiting who was very helpful.”

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Posted 6 years ago

“Great hassle free buying experience.”

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Posted 6 years ago

“Shaun was very helpful and answered any questions we had.Will definitely go back for future cars.”

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Posted 6 years ago

“As always excellent assistance in helping find the right car, and great aftercare help. No problems no fuss, just great service.”

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Posted 6 years ago

“I was greatly impressed with our sales representative Ian who made buying a new car very pleasurable. There was no hard sell and we were made to feel very relaxed. I would recommend Direct Cars to anyone.”

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Posted 6 years ago

“Fantastic customer service from all concerned, particualry Shaun. Polite and helpful with a hassle free approach. Very pleased with my new car! Thanks again”

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Posted 6 years ago

“Salesman Nick excellent left us alone to wonder round the reserved cars in peace. Answered all our questions and sorted the sale swiftly.”

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Posted 6 years ago

“Very friendly staff, not pushy. My daughters car was very well prepared. I will recommend direct cars to my friends and family.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,263 reviews