Direct Cars Reviews

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Was looking for an SUV for my wife and found the perfect car at a great price 😀”

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Posted 7 years ago

“the price of the car and part exchange value having previous experience with buying from direct car, we were disappointed that the car had not been valeted as well as before!”

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Posted 7 years ago

“No pressure to buy. Good choice.”

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Posted 7 years ago

“Original salesman who sold me the car, was then off work ill. I felt I had to chase up the work to be done on the car before collection because of this. However, On collecting the car Ian dealt with me. He was extremely professional, knowledgable and helpful. He very much went the extra mile contacting me the following day with further info. Felt very much in his safe hands.”

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Posted 7 years ago

“Well priced cars .ok part ex .quick deal . No pressure.”

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Posted 7 years ago

“Great service without being pushy. We felt totally informed and we're able to quickly get our car.”

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Posted 7 years ago

“Very easy to deal with not at all pushy and of we wanted any keys or a test drive . No problem. A special mention to the guy who Delt with us Shawn Palmer very nice chap no pressure to sell he just seemed happy to help”

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Posted 7 years ago

“WE HAD 4 ISSUES AND ALL WERE RESOLVED WITH IN THE MONTH”

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Posted 8 years ago

“We found the whole process of buying a car from Direct cars very relaxed with no hard sell thanks to Shaun our salesman we have used direct cars before And would buy again from Direct cars”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Pointed me in the right direction of what I was looking for. Easy to deal with. Very good price compared to other car dealers.”

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Posted 8 years ago

“Great car buying experience overall. Very friendly and approachable staff. Easy to arrange a test drive. Car prepared to a high standard once bought. They took care of everything for me .”

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Posted 8 years ago

“Our salesman was very relaxed at we didn't feel at all pressured. The sales process was quick and efficient and didn't feel that it had been contrived to part us with our cash against all odds (we'd had a very poor experience at another place earlier the same day). The only disappointment was that when we collected our car we found that one of the keys was quite badly damaged and we felt that this should probably have been pointed out before the sale.”

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Posted 8 years ago

“Sales people were very good. Not to pushy and friendly. I found a fault when I got home and went back the next day to see them about it. They ordered a new part and I am actually there now waiting for them to fit it. The only criticism is that they didn't spot the fault before it was sold to me.”

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Posted 8 years ago

“Throughout my experience the staff were friendly and helpful. I was not hassled when looking at the cars, and i only had to ask a member of staff for more details. When purchasing my car everything was explained to me, and were happy to answer my questions.”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,179 reviews