Direct Cars Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advise from Dave but wished I could have got some mats to finish buying a £16,000 car complete, but running round trying to get some mats for car”

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Posted 7 years ago

“They didn’t pressure me into buying the car. They got the car sorted and ready for me quickly. All staff I dealt had a lovely manner.”

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Posted 7 years ago

“Made to feel welcome on arrival. Once directed to the area where the smaller cars were, we could look around at our leisure without salesperson input. Sound sales advice and informed of all the additional products available. No hard sell. Very quick to set up and process finance. An enjoyable purchasing experience.”

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Posted 7 years ago

“The experience of buying my first new car was made very pleasurable, all thanks to Tom at direct cars.xx”

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Posted 7 years ago

“did not pester us left us to our own devises. when needed help got it, over all ok. Cup of tea would have been nice lol”

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Posted 7 years ago

“The whole buying experience was relaxed, with no pressure with the hand over being similarly pleasant. Our only gripe was that the remote key didn’t work .. I’ve had to order a new battery.”

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Posted 7 years ago

“this is the 3rd car i have bought off Direct Cars. We all know you can never win in buying and selling cars, but i think Direct cars are one of the fairest dealers i have come across. They have a no fuss approach with no pressure. I have also used the same salesman who was friendly and polite and kept me informed as to when the car would be ready. The car was handed over in an immaculate condition at a time to suit me. i will be back”

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Posted 7 years ago

“Very professional,no pressure and sensible car prices.”

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Posted 7 years ago

“Rob the Salesman was helpful without being pushy. You can spend plenty of time looking at a car without feeling pressurised in hurrying with a decision.”

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Posted 7 years ago

“We got two new cars”

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Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

“Right car. Right price. Pleasent staff.”

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Posted 7 years ago

“No hassle when looking round”

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Posted 7 years ago

“No pressure sales, very good personnel.”

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Posted 7 years ago

“Can browse around without interference.”

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Posted 7 years ago

“We like direct cars staff, friendly no sales pressure all the information when we ask for it and a good trade-in price for our old car! This is why we keep coming back and will be looking for our next car in a couple of years time.”

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Posted 7 years ago

“I was very pleased with my purchase it did breakdown after one day and.. they gave me a hire car and sorted out the problem”

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Posted 7 years ago

“Disappointed to get an unexpected, unexplained £50 charge on the final cost. Will think twice about using Direct Cars in the future”

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Posted 7 years ago

“Car was higher spec than your advert. Sold as having xenons but full led lighting. Salesman was not aware. The electric windows only work when holding close button for 3seconds, salesman not aware. I only learned after downloading info from SEAT. GOOD DEAL OFFERED FOR PART EX. CAR VALET LEFT WHITE RESIDUE ON BLACK RUBBER OVERALL I AM HAPPY WITH THE SERVICE”

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Posted 7 years ago

“No pressure from salesman. The ony downside was that the staff were unaware of the Government Car Tax changes which became effective 1/4/17.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,178 reviews