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Direct Cars Reviews

4.8 Rating 1,930 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,930 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant friendly advisor very helpful. Shaun was most helpful. No pressure sales people got everything I needed. Probably could have just been a bit better with the valet in side”

Posted 6 years ago

“They were a big company that looked well organised, had lots of good quality looking cars and nice clean tidy facilities. I was treated professionally and well with no pushy salesman trying to sell me what I didn't want. Everything went like clockwork I and I felt like it was a company I could trust. The sale was processed with the minimum of fuss and car handed over in a clean and fully serviced condition. So far all has gone well I am just awaiting my documents from DVLC.”

Posted 6 years ago

“Love, love my car, service was good but we had a very long wait for our spare key this was due to Fiat though.”

Posted 6 years ago

“Friendly staff They made it easy for me to decide what I wanted to do and I brought my first car.”

Posted 6 years ago

“Wide range of cars easily accessible. I knew exactly what I wanted, but in fact came away with something better (paid more than I had intended.) Well informed sales agent, Rob Hendsell, who made the purchase simple and comfortable. Extremely happy so far with the car I bought yesterday, regarding price, mileage, servicing history etc. Also thank you to Tom for helping out when Rob was on leave.”

Posted 6 years ago

“did not pester me”

Posted 6 years ago

“A quick and easy purchase. No pushy sales techniques. Just helpful advice and information about the cars for sale. Pre sales inspection and MOT before I collected my new car, and even the advisory issues on the MOT had been addressed.”

Posted 6 years ago

“Good advise from Dave but wished I could have got some mats to finish buying a £16,000 car complete, but running round trying to get some mats for car”

Posted 6 years ago

“They didn’t pressure me into buying the car. They got the car sorted and ready for me quickly. All staff I dealt had a lovely manner.”

Posted 6 years ago

“Made to feel welcome on arrival. Once directed to the area where the smaller cars were, we could look around at our leisure without salesperson input. Sound sales advice and informed of all the additional products available. No hard sell. Very quick to set up and process finance. An enjoyable purchasing experience.”

Posted 6 years ago

“The experience of buying my first new car was made very pleasurable, all thanks to Tom at direct cars.xx”

Posted 6 years ago

“did not pester us left us to our own devises. when needed help got it, over all ok. Cup of tea would have been nice lol”

Posted 6 years ago

“The whole buying experience was relaxed, with no pressure with the hand over being similarly pleasant. Our only gripe was that the remote key didn’t work .. I’ve had to order a new battery.”

Posted 6 years ago

“this is the 3rd car i have bought off Direct Cars. We all know you can never win in buying and selling cars, but i think Direct cars are one of the fairest dealers i have come across. They have a no fuss approach with no pressure. I have also used the same salesman who was friendly and polite and kept me informed as to when the car would be ready. The car was handed over in an immaculate condition at a time to suit me. i will be back”

Posted 6 years ago

“Very professional,no pressure and sensible car prices.”

Posted 6 years ago

“Rob the Salesman was helpful without being pushy. You can spend plenty of time looking at a car without feeling pressurised in hurrying with a decision.”

Posted 6 years ago

“We got two new cars”

Posted 6 years ago

“Friendly and helpful”

Posted 6 years ago

“Right car. Right price. Pleasent staff.”

Posted 6 years ago

“No hassle when looking round”

Posted 6 years ago

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Direct Cars is rated 4.8 based on 1,930 reviews