Direct Cars Reviews

4.8 Rating 2,211 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish, keeping us informed all the way through. Even had courtesy calls 2 weeks later to check how things are. The guy from Barclays was also really great and worked to get us the best finance deal he could.”

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Posted 6 years ago

“A good hassle free buy of a car,but don’t rate the valet as inside of the car has got white spots all over of polish poor.”

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Posted 7 years ago

“Efficient and helpful service.”

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Posted 7 years ago

“There is no pressure sales so you are free to wander and peruse.The cars they have on display are always newer cars with little or low mileage.This is the fifth car we have purchased from Direct Cars over the last few years and their philosophy has not changed insomuch that you will obtain little or no discount on the price but will always get a good deal all round coupled with great service.I have recommended them to numerous friends and family who in turn have gone onto buy a car from them.”

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Posted 7 years ago

“Love my new car! Only down side is I found many off the same spec cars on auto trader for less money! It was only the closeness of direct cars that swayed me!!”

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Posted 7 years ago

“No hassle or pressure to buy, salesman who knew what he was doing, no problems with transaction”

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Posted 7 years ago

“Great choice of cars , no pressure , friendly staff, easy swap.”

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Posted 7 years ago

“Good friendly service and not pushy sales”

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Posted 7 years ago

“Car buying made easy. A great selection of cars and a "No Pressure" approach to selling. I was abley taken through the buying process by Ian, his relaxed, easy approach made short work of the financial necessities. My car was in excellent condition inside and out on my collection day, and 1 week on, I am, at this point, very happy.”

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Posted 7 years ago

“Good relaxed experience. Pleasant knowledgeable staff who weren't pushy”

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Posted 7 years ago

“I got a car I needed I was not pressured into anything staff were friendly helpful and had knowledge about the cars”

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Posted 7 years ago

“Very good service and pleasant staff. Left us to it to have a look round and didn't feel pressured at all.”

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Posted 7 years ago

“No hassle , good product , very helpful sales staff , will definitely use you again”

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Posted 7 years ago

“Very helpful and not pushy. The only issue was unable to pay using credit card as they were not willing to stand the fee. Had to take out thier finance then pay that off using credit card.”

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Posted 7 years ago

“Good sales staff & no pressure to buy”

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Posted 7 years ago

“Purchased a Ford Focus on finance went through really smoothly. Couldn’t pick up straight away as needed to service and MOT but worth the wait.”

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Posted 7 years ago

“l found Andy Benton very helpful. He listened to my list of requirements & advised me accordingly. l never felt pressurised or rushed & he stayed later at work so l could return with my son. On the whole a pleasant experience. Thank you Andy”

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Posted 7 years ago

“Brilliant friendly advisor very helpful. Shaun was most helpful. No pressure sales people got everything I needed. Probably could have just been a bit better with the valet in side”

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Posted 7 years ago

“They were a big company that looked well organised, had lots of good quality looking cars and nice clean tidy facilities. I was treated professionally and well with no pushy salesman trying to sell me what I didn't want. Everything went like clockwork I and I felt like it was a company I could trust. The sale was processed with the minimum of fuss and car handed over in a clean and fully serviced condition. So far all has gone well I am just awaiting my documents from DVLC.”

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Posted 7 years ago

“Love, love my car, service was good but we had a very long wait for our spare key this was due to Fiat though.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,211 reviews