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Direct Cars Reviews

4.8 Rating 1,926 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,926 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful informative service from Shaun. Hassle free purchase with good price on trade in.”

Posted 5 years ago

“Very helpful. Not at all pushy,”

Posted 5 years ago

“we found the salesmen very good, not pushy or in your face so you could make your choice and then ask the questions you needed to know. The salesman (Ian) did everything to help us changing private plates and was very knowledgable would recommend Direct Cars to anyone.”

Posted 5 years ago

“Overall was good but not willing to negotiate on trade in or price paid for new car. Then i was charged £50 for new number plates with direct cars logo on.The original plates would have been fine. Thought it was a bit cheeky to charge me for your advertising. Also no mats supplied with car. Penny pinching mentality. The sales adviser was very good and helpfull.”

Posted 5 years ago

“My daughter has now got the car of her dreams she's delighted with it”

Posted 5 years ago

“Had a helpful salesman called Shaun- felt like he did as much as he could to accommodate. Plenty of choice with 100’s of cars although I knew which car I was viewing. Would recommend.”

Posted 5 years ago

“I liked the setup at your show area. Being able to walk around and view all the cars and see the details clearly displayed in tbe windows. Only when we were ready to speak to one of your sales people did they get involved. Tom Breeze was our contact and he handled all of our questions and the test drive very well. We were very happy to buy the car from Direct Cars. Ken”

Posted 5 years ago

“Pleasant experience and I have been well impressed. Will see you next time I need a car 🚙”

Posted 5 years ago

“Good but Matt was missing”

Posted 5 years ago

“No pressure, friendly and helpfull, advisories on mot put right, very happy”

Posted 5 years ago

“They do what they say on their posters.”

Posted 5 years ago

“Needed a second car.Recently bought from Direct Cars,no hassle sales,had an issue with previous purchase which was quickly sorted.One point with the recent purchase.I was disappointed with the interior valet.”

Posted 5 years ago

“Prompt, good service”

Posted 5 years ago

“Nice car well prices sales man not to pushy shame who ever polished it has took the paint of my rear door but by this point nothing i could do as id piad for the car but overall very happy”

Posted 5 years ago

“Very pleased with service given. IAN was extremely helpful and I would definitely recommend direct cars John wilson”

Posted 5 years ago

“Very good except for lack of spare ign" key & official log book {both promised].”

Posted 5 years ago

“I got the car I was looking for at a good price.”

Posted 5 years ago

“Overall the service was good. Was mis-informed about receiving my fiancé documents, had to phone Barclay,s head office myself and request them being sent to me . Still have not received my documents at this moment ?”

Posted 5 years ago

We're sorry you've had problems getting your finance documents. After investigation it looks like the email address on file had a small mistake. We've contacted Barclays to correct this, and they're sending your documents on to you now. We're sorry for the inconvenience, and hope you're enjoying your new vehicle.

Posted 5 years ago

“Not pushy, friendly and helpful throughout”

Posted 5 years ago

“Was shown the car I was interested in buying. The sales person was very helpfull, he left me to view the car in my own time ,not rushed or pressured into a sale. Took the test drive .was impressed with all aspects of this car sales company . Would recommend to anyone.”

Posted 5 years ago

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Direct Cars is rated 4.8 based on 1,926 reviews