Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service by both sales advisors was very good.information on some of the accessories was a bit spare but all my questions were answered.”

Helpful Report

Posted 5 years ago

“Very satisfied with your sales advisor Andy Benton and the lady who booked my car for repairs on the service reception, waiting for a phone call to have the rear bumper fitted, thank you.”

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Posted 5 years ago

“Ian, the Salesman has given us excellent customer service. He quickly responds to our phone calls and puts right any car concerns”

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Posted 5 years ago

“Direct Care services were very good. After discussions with the sale representative Tom Breeze they identified the car that we were looking for. This company is well located and have a large range of cars on show review.”

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Posted 5 years ago

“Overall very pleased with the service provided from start to finish. The staff are attentive and efficient.”

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Posted 5 years ago

“Excellent service, no nonsense, great assistance I wish buying a car could always be so easy.”

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Posted 5 years ago

“The car I finally chose was one of four, Ian the salesman explained the details of them all very well. It was also easy for payment to be finalised.”

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Posted 5 years ago

“Salesman Andy was friendly and good at his job but think the Charm School was closed on the day Finance guy went!! Shook our hands when taken into his office by salesman but once we told him was paying cash because of high APR rates his demeanour changed completely and we was ushered out!!”

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Posted 5 years ago

“Very easy to buy a car from Direct. (I didn't part exchange so cannot comment about that aspect). Friendly sales staff who explain things clearly and are not "pushy" or trying to sell you optional extras you don't want. I had to return the car I purchased twice in 12 hours as warning symbols were flashing but the staff acted quickly to remedy the faults in the workshop.”

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Posted 5 years ago

“Really nice staff friendly and helpful. The only issue I had was with the valeting of car very poor.”

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Posted 5 years ago

“Everyone who I dealt with was very friendly & helpful”

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Posted 5 years ago

“Friendly helpful informative service from Shaun. Hassle free purchase with good price on trade in.”

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Posted 5 years ago

“Very helpful. Not at all pushy,”

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Posted 5 years ago

“we found the salesmen very good, not pushy or in your face so you could make your choice and then ask the questions you needed to know. The salesman (Ian) did everything to help us changing private plates and was very knowledgable would recommend Direct Cars to anyone.”

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Posted 5 years ago

“Overall was good but not willing to negotiate on trade in or price paid for new car. Then i was charged £50 for new number plates with direct cars logo on.The original plates would have been fine. Thought it was a bit cheeky to charge me for your advertising. Also no mats supplied with car. Penny pinching mentality. The sales adviser was very good and helpfull.”

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Posted 5 years ago

“My daughter has now got the car of her dreams she's delighted with it”

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Posted 5 years ago

“Had a helpful salesman called Shaun- felt like he did as much as he could to accommodate. Plenty of choice with 100’s of cars although I knew which car I was viewing. Would recommend.”

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Posted 6 years ago

“I liked the setup at your show area. Being able to walk around and view all the cars and see the details clearly displayed in tbe windows. Only when we were ready to speak to one of your sales people did they get involved. Tom Breeze was our contact and he handled all of our questions and the test drive very well. We were very happy to buy the car from Direct Cars. Ken”

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Posted 6 years ago

“Pleasant experience and I have been well impressed. Will see you next time I need a car 🚙”

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Posted 6 years ago

“Good but Matt was missing”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,139 reviews