Direct Cars Reviews

4.8 Rating 2,255 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to buy a car from Direct. (I didn't part exchange so cannot comment about that aspect). Friendly sales staff who explain things clearly and are not "pushy" or trying to sell you optional extras you don't want. I had to return the car I purchased twice in 12 hours as warning symbols were flashing but the staff acted quickly to remedy the faults in the workshop.”

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Posted 6 years ago

“Really nice staff friendly and helpful. The only issue I had was with the valeting of car very poor.”

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Posted 6 years ago

“Everyone who I dealt with was very friendly & helpful”

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Posted 6 years ago

“Friendly helpful informative service from Shaun. Hassle free purchase with good price on trade in.”

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Posted 6 years ago

“Very helpful. Not at all pushy,”

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Posted 6 years ago

“we found the salesmen very good, not pushy or in your face so you could make your choice and then ask the questions you needed to know. The salesman (Ian) did everything to help us changing private plates and was very knowledgable would recommend Direct Cars to anyone.”

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Posted 6 years ago

“Overall was good but not willing to negotiate on trade in or price paid for new car. Then i was charged £50 for new number plates with direct cars logo on.The original plates would have been fine. Thought it was a bit cheeky to charge me for your advertising. Also no mats supplied with car. Penny pinching mentality. The sales adviser was very good and helpfull.”

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Posted 6 years ago

“My daughter has now got the car of her dreams she's delighted with it”

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Posted 6 years ago

“Had a helpful salesman called Shaun- felt like he did as much as he could to accommodate. Plenty of choice with 100’s of cars although I knew which car I was viewing. Would recommend.”

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Posted 6 years ago

“I liked the setup at your show area. Being able to walk around and view all the cars and see the details clearly displayed in tbe windows. Only when we were ready to speak to one of your sales people did they get involved. Tom Breeze was our contact and he handled all of our questions and the test drive very well. We were very happy to buy the car from Direct Cars. Ken”

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Posted 6 years ago

“Pleasant experience and I have been well impressed. Will see you next time I need a car 🚙”

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Posted 6 years ago

“Good but Matt was missing”

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Posted 6 years ago

“No pressure, friendly and helpfull, advisories on mot put right, very happy”

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Posted 6 years ago

“They do what they say on their posters.”

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Posted 6 years ago

“Needed a second car.Recently bought from Direct Cars,no hassle sales,had an issue with previous purchase which was quickly sorted.One point with the recent purchase.I was disappointed with the interior valet.”

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Posted 6 years ago

“Prompt, good service”

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Posted 6 years ago

“Nice car well prices sales man not to pushy shame who ever polished it has took the paint of my rear door but by this point nothing i could do as id piad for the car but overall very happy”

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Posted 6 years ago

“Very pleased with service given. IAN was extremely helpful and I would definitely recommend direct cars John wilson”

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Posted 6 years ago

“Very good except for lack of spare ign" key & official log book {both promised].”

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Posted 7 years ago

“I got the car I was looking for at a good price.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,255 reviews