Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No pressure, friendly and helpfull, advisories on mot put right, very happy”

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Posted 6 years ago

“They do what they say on their posters.”

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Posted 6 years ago

“Needed a second car.Recently bought from Direct Cars,no hassle sales,had an issue with previous purchase which was quickly sorted.One point with the recent purchase.I was disappointed with the interior valet.”

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Posted 6 years ago

“Prompt, good service”

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Posted 6 years ago

“Nice car well prices sales man not to pushy shame who ever polished it has took the paint of my rear door but by this point nothing i could do as id piad for the car but overall very happy”

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Posted 6 years ago

“Very pleased with service given. IAN was extremely helpful and I would definitely recommend direct cars John wilson”

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Posted 6 years ago

“Very good except for lack of spare ign" key & official log book {both promised].”

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Posted 6 years ago

“I got the car I was looking for at a good price.”

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Posted 6 years ago

“Overall the service was good. Was mis-informed about receiving my fiancé documents, had to phone Barclay,s head office myself and request them being sent to me . Still have not received my documents at this moment ?”

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Posted 6 years ago

We're sorry you've had problems getting your finance documents. After investigation it looks like the email address on file had a small mistake. We've contacted Barclays to correct this, and they're sending your documents on to you now. We're sorry for the inconvenience, and hope you're enjoying your new vehicle.

Posted 6 years ago

“Not pushy, friendly and helpful throughout”

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Posted 6 years ago

“Was shown the car I was interested in buying. The sales person was very helpfull, he left me to view the car in my own time ,not rushed or pressured into a sale. Took the test drive .was impressed with all aspects of this car sales company . Would recommend to anyone.”

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Posted 6 years ago

“I am very happy with the car i have bought from Direct Cars. In the main the service was good. Robert Hendzell was very pleasant. Initially i had a problem because when i expressed interest in a car no one was returning my calls and they said i couldnt get an AA inspector to test drive the car. I nearly backed out completely at this point.”

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Posted 6 years ago

We're sorry you had difficulties at the start of your experience. To be clear: we welcome inspections by third parties, as we believe the quality of our stock will speak for itself. However it is a rare request, and as a result the member of staff who you spoke with initially didn't realise we offered it. We have reminded all staff we do offer this service. Enjoy your new vehicle!

Posted 6 years ago

“Got brilliant service no pressure.”

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Posted 6 years ago

“I am very happy with the Skoda I bought from Direct cars I was not happy that I had to replace both front tyres within six weeks of purchase otherwise very happy”

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Posted 6 years ago

“Great service from start to finish, keeping us informed all the way through. Even had courtesy calls 2 weeks later to check how things are. The guy from Barclays was also really great and worked to get us the best finance deal he could.”

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Posted 6 years ago

“A good hassle free buy of a car,but don’t rate the valet as inside of the car has got white spots all over of polish poor.”

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Posted 6 years ago

“Efficient and helpful service.”

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Posted 6 years ago

“There is no pressure sales so you are free to wander and peruse.The cars they have on display are always newer cars with little or low mileage.This is the fifth car we have purchased from Direct Cars over the last few years and their philosophy has not changed insomuch that you will obtain little or no discount on the price but will always get a good deal all round coupled with great service.I have recommended them to numerous friends and family who in turn have gone onto buy a car from them.”

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Posted 6 years ago

“Love my new car! Only down side is I found many off the same spec cars on auto trader for less money! It was only the closeness of direct cars that swayed me!!”

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Posted 6 years ago

“No hassle or pressure to buy, salesman who knew what he was doing, no problems with transaction”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,139 reviews