Direct Cars Reviews

4.8 Rating 2,255 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall experience very good ,Looked around without any pushy salesmen and salesman Tom sorted everything out quickly and sufficiently. Only downside was that I was missing my parcel shelf and I'm still waiting.”

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Posted 4 years ago

Andrew, Thank you for your review. Your parcel shelf was on order from the manufacturer, so we were awaiting delivery from them. We understand the parcel shelf has been delivered and you have now collected it. We hope you enjoy your new vehicle.

Posted 4 years ago

“Nick was very helpful in making our decision on a new car.”

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Posted 4 years ago

Thank you, Lorraine! See you again soon 👋

Posted 4 years ago

“Friendly advice and helpful salesman(Ian). After two days battery packed up. They collected car, left me a loaner, and fixed it without argument”

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Posted 4 years ago

“good service and a good car 10/10”

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Posted 4 years ago

“When viewed the cars the staff where helpful and pleasant, when picked it up the salesman was very quick I didn’t feel I could ask any questions. Other than that no problem.”

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Posted 4 years ago

“The phone conversations were polite and professional. The collection and handover was smooth. Unfortunately the car had some additional damage which wasn’t previously mentioned or supplied as photos. The car had not been valeted to a decent standard, it smelt of dogs and was grubby inside the cup holders and glove box. The rear parcel shelf was filthy. The rear windscreen wiper is split and half of it is hanging off.”

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Posted 4 years ago

“I was very pleased with my purchase of the ford fiesta diesel I bought”

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Posted 4 years ago

“Great experience. Very helpful. Highly recommend direct cars”

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Posted 4 years ago

“Couldn’t fault the salesman but need help setting up the phone and sat nav system”

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Posted 4 years ago

“We were very pleased with how fast and easy things went but there was one minor thing that took the 5th star away... we drove our car off the lot and home Friday, on Saturday it wouldn’t start, we had to pay Rac to get it started which cost us 180, then Sunday it wouldn’t start again to which Rac said it was a bad battery and they would tow us on Monday to have it fixed so we were out 180 pounds and left without a car all weekend due to direct cars mechanics only being in shop Monday-Friday to replace the battery when the car was supposed to have been checked over before we picked it up we couldn’t understand how the battery being in such bad condition was overlooked during the inspection.”

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Posted 4 years ago

“Excellent service car was nice n clean very friendly salesman .The only thing wrong is that the car I purchased only had 1 key with car so salesman would sent spare key. to me through post if and when turns up many thanks .A .m Fieldhouse”

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Posted 4 years ago

“No pressure from salesman”

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Posted 4 years ago

“Very quick and easy process. Friendly sales person. You don't have to do anything but from my past experiences I expected a bit more discount or free something thrown in but didn't get anything.”

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Posted 4 years ago

“They give you the keys and just leave you alone. No pushy salespeople which makes it a pleasure rather than a core. Only whinge is daft sticker in boot that doesn’t come off.”

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Posted 4 years ago

“Plenty of selection to choose from, and pleasant overall buying experience. However, the brakes still sound rough/noisy (because the car was stationary for so long during covid lock down) when I was told that this would be remedied as part of servicing the car prior to purchase.”

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Posted 4 years ago

“Very happy with the response and dealings with the staff member we had.”

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Posted 4 years ago

“Experience to bye was very good ,only exception was ,no outside test drive, Other operators do let you go on test drives ,by applying trackers to the vehicles.”

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Posted 5 years ago

“Great Service, not too pushy.”

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Posted 5 years ago

“Friendly and efficient”

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Posted 5 years ago

“Straight forward no hassle dealing.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,255 reviews