Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy process. Friendly sales person. You don't have to do anything but from my past experiences I expected a bit more discount or free something thrown in but didn't get anything.”

Helpful Report

Posted 4 years ago

“They give you the keys and just leave you alone. No pushy salespeople which makes it a pleasure rather than a core. Only whinge is daft sticker in boot that doesn’t come off.”

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Posted 4 years ago

“Plenty of selection to choose from, and pleasant overall buying experience. However, the brakes still sound rough/noisy (because the car was stationary for so long during covid lock down) when I was told that this would be remedied as part of servicing the car prior to purchase.”

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Posted 4 years ago

“Very happy with the response and dealings with the staff member we had.”

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Posted 4 years ago

“Experience to bye was very good ,only exception was ,no outside test drive, Other operators do let you go on test drives ,by applying trackers to the vehicles.”

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Posted 4 years ago

“Great Service, not too pushy.”

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Posted 4 years ago

“Friendly and efficient”

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Posted 4 years ago

“Straight forward no hassle dealing.”

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Posted 4 years ago

“I like how you are not hassled when looking at cars. It was a strange situation with coronavirus happening but I was pleased with how I was dealt with”

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Posted 4 years ago

“Everything went fine apart from going to post office in Sheffield that was closed so could not tax car that salesman said was open on a Sunday Found a few issues on car when we got home but not that bad When we got there you told us you only had one key when 2 in advert If I had not had to drive three and a half hours to pick it up I would have waited and since found out its a recall”

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Posted 4 years ago

“Initial contact with salesman (name unknown) very disappointing. Didn’t seem interested in making a sale so we left. Later rang to complain, as we were really interested in the car. Spoke to Dave Milnes and he couldn’t have been more helpful. It was plain sailing from then on. A pleasure to do business with him.”

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Posted 4 years ago

“Very good no messing about in and out second car I have bought , still waiting on hand book posting though .”

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Posted 4 years ago

“Good vivid practice”

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Posted 4 years ago

“Very good experience all round. Although the valet of the car wasn’t up to much in my opinion. I’ve had to clean it all again myself. But other than that all good. Would 100% recommend.”

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Posted 4 years ago

“The customer service was excellent, The dealer communicated well and financial agreements were made before we reserved the vehicle. The dealer ensured all safety measures had been put in place and we felt safe throughout the process. The car was excellent and the financial agreements made were as agreed. We are very satisfied with the whole process”

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Posted 4 years ago

“A good selection of cars for all taste's. Well laid out and no pressure from staff.”

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Posted 4 years ago

“Thort they was very tight and no movement on prices on ours and there’s also never said when did the deal that there was an infrastructure charge and didn’t budge on it”

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Posted 4 years ago

“All was well but the car was sold saying it had a full service history but it could not be proved I should have been told it may not have a full service history And last I was offered a year's warranty and I could pay the rest of the two year plan but then I was told I would have to pay more It should have stayed the same not told the day after I had to pay 75 pounds more”

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Posted 5 years ago

“friendly and efficient service”

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Posted 5 years ago

“first class sales person no rush or push”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,139 reviews