Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian, has always been the best person for us, he explains everything,and is the nicest person ever,and keeps us Informed, of all situations, when our car is ready, when its time pick our car up,etc.a very conscientious, sales person.”

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Posted 1 year ago

Thank you Noreen, we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 1 year ago

“Very quick and easy part ex sorted, gave the price they said they would and also fixed minor issues with the new car from another area to save me travelling back to Sheffield, highly recommend and would use again !”

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Posted 1 year ago

Thank you Ian, happy to hear everything was to your satisfaction. Enjoy your new car and we will see you again soon.

Posted 1 year ago

“I liked the experience of buying my car as i was able to go and look around myself. The sales staff are not pushy and are easily approachable should you require assistance.”

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Posted 2 years ago

Thank you Leanne, enjoy your new car and see you again in the future.

Posted 2 years ago

“The salesperson Ian was really good and I felt I was in capable hands, I was not harassed or followed around I could wander around on my own and look at cars a really good experience. I would definently recommend Direct Cars”

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Posted 2 years ago

Thanks Donna, we are glad you enjoyed the experience and will pass your kind words on to Ian. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“FROM THE FIRST EMAIL TO ARRANGING TO GO AND VIEW THE CAR WITH TOM THE WHOLE WITH ALL THE STAFFEXPERIENCE WAS VERY GOOD. I LIKE THE IDEA OF BEING ABLE TO LOOK AROUND WITHOUT ANY PUSHY SALESMAN AND KNOWING THAT THEY WERE AVAILABLE TO QUESTION OR TALK TO”

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Posted 2 years ago

Thank you Derrick, great to read your comments. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“The reason I would buy another car and recommend direct cars is there complete honesty, I was really impressed. Enjoying the car and getting used to all the gadgets 😄 a big thank you and thank you to Shaun.”

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Posted 2 years ago

Thanks Julie, lovely to hear your kind words and we will pass your thanks on to Shaun. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Great service from start to finish, very helpful and everything explained in detail and carried out as promised. Thank you Luke.”

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Posted 2 years ago

Thank you Nicholas, we will pass your thanks on to Luke. Enjoy your new car and see you again soon.

Posted 2 years ago

“great service by shaun made buying a car a nice experiance he went the extra mile”

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Posted 2 years ago

Thank you Alan, we will pass your kind words on to Shaun. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Turned up to look for a new car and wasn’t bombarded with sales people. Amazing! And then when I was ready to view inside of cars the reception desk were friendly and gave me keys to look freely still left me alone, then I booked a test drive and the next day bought the car, everyone was super friendly couldn’t of asked for a better experience. Went to pick the car up and my car was clean had uptodate mot and service”

Direct Cars 5 star review on 23rd June 2023

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Posted 2 years ago

Thanks Chloe, it is lovely to hear about your amazing experience. Enjoy your new car and see you again.

Posted 2 years ago

“Sales reps don't hover round you when looking at cars, but when you need help they are very helpful. Fabulous service from start to finish from all the team.”

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Posted 2 years ago

Thank you, great to hear that received and enjoyed such fabulous service. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Our second purchase at Direct Cars and again very pleased. Never any pressure from sales team. When looking at a car they leave you to it and you have as much time as you need without any sales pitch. Dealt with Ian again and he is very polite, friendly and professional. Cars are always immaculately presented I would certainly recommend them.”

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Posted 2 years ago

Thanks Michael, great to know you enjoyed the no pressure atmosphere and we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 2 years ago

“I was very happy with the Direct cars staff sales, very friendly and they explain everything when I purchase a new vehicle. It was the second time I bought a vehicle from Direct Cars, it`s a reasonable price compared to other dealers.”

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Posted 2 years ago

Thank you Sokol, lovely to read your kind words. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Good service from friendly staff.”

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Posted 2 years ago

Thank you, enjoy your new car and see you again.

Posted 2 years ago

“I recently bought a new car from Direct Cars and have no complaints. Luke helped us through the process and was always on the phone to answer any questions.”

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Posted 2 years ago

Thanks Brad, enjoy your new and see you again in the future.

Posted 2 years ago

“I recently bought a car from Direct Cars. It was ready on time and had been prepared well. Unfortunately the next day it would not start but they were out with a loan car very quickly. They replaced the battery and found a faulty sensor which they replaced. Thank you Nick the salesman and Debbie in the service dept for speedy service.”

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Posted 2 years ago

Thank you Stuart, sorry you had a small issue after collection but pleased to hear it was quickly rectified to your satisfaction. We will pass your thanks on to Nick and Debi, enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent service from start to finish. Was left to have a good look around at my own pace. Vehicle information was very informative. Car was very clean and shiny . Easy to part exchange my own vehicle. I have already recommended Firect cars to other friends.”

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Posted 2 years ago

Thank you Ann, enjoy your new car and see you again soon.

Posted 2 years ago

“I have purchased a few cars from Direct Cars and have always found it a good customer service experience there is no hard sell but help is always there when you need it Shaun was very knowledgeable and made my purchase so much easier.”

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Posted 2 years ago

Thank you Gillian, great to know you decided to choose us once again for customer service and no hassle policy. Enjoy your new car and see you again in the future.

Posted 2 years ago

“I bought my first car off direct cars in October 21 and was so pleased with the service I received I returned in May this year and purchased a newer car, both times I can highly recommend all the team at Direct Cars for a first class service from everyone concerned.”

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Posted 2 years ago

Thank you Dennis for you lovely comments and choosing us once again. Enjoy your new car and see you again soon.

Posted 2 years ago

“No hassle car sales at it's best. No one bothers you. A pleasure to look round a car dealers.”

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Posted 2 years ago

Thanks Colin, lovely to hear you had a pleasurable experience and enjoyed the no hassle element. Enjoy your new car and we will see you again in the future.

Posted 2 years ago

“So pleased I chose Direct Cars to purchase my new car. Received excellent service from staff that allowed me to browse and choose without hassle. Received support both during and after my purchase and everything was sorted for me (car registration, tax, repairs, service/MOT, courtesy car). Shaun has been amazing throughout the process and made me feel more than just a customer. Thank you very much!”

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Posted 2 years ago

Thank you Simon, glad you enjoyed the no hassle policy we adopt and enjoyed the excellent service we provide. We will pass your kind words on to Shaun, enjoy your new vehicle and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,217 reviews