Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality cars for sale.Relaxed buying environment.excellent.”

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Posted 2 years ago

Thank you, great to know you enjoyed our relaxed environment. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Fast and efficient service . Great range of vehicles to choose from.”

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Posted 2 years ago

Thanks Fiona, enjoy your new car and hopefully see you again in the future.

Posted 2 years ago

“I’m really pleased with the car that I have bought and the service was excellent. The sales person, Ian Whiting, from the Sheffield branch, was excellent and offered the kind of customer care that I really value. Ian was helpful, knowledgeable and conscientious. He was on hand to answer questions but didn’t push or pressure you. Ian ensured that the car was ready in the time we agreed. All together an easy experience and I wouldn’t hesitate to buy from Direct Cars in the future.”

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Posted 2 years ago

Thank you Alison, we will pass your great feedback on to Ian. Enjoy your new car and see you again in the future.

Posted 2 years ago

“The sales team were really helpful right from the start. Nick was brilliant, never felt pressured in any way, answered all our questions and sorted out everything superbly. Can't fault any of the staff, all very professional and made our experience smooth and easy. Thank you.”

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Posted 2 years ago

Thanks Philip, lovely to hear about your recent easy, smooth and pressure free experience. We will pass your kind words on to Nick, enjoy your new vehicle and see you soon.

Posted 2 years ago

“This is the third car I have purchased from direct cars and once again the service received was faultless! Cannot recommend them highly enough.”

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Posted 2 years ago

Thank you Timothy for choosing us once again. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great service from all at Direct Cars. I really appreciated the fact that I wasn't pressured whilst browsing the cars. Quick and efficient service once I'd decided which to purchase. Many thanks”

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Posted 2 years ago

Thanks Rachael, good to know you enjoyed our no pressure atmosphere. Enjoy your new car and see you again soon.

Posted 2 years ago

“Brilliant service ! Really good communication which made it really easy. Would definitely recommend.”

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Posted 2 years ago

Thank you Daniel, good to hear you found the whole process of buying your car remotely easy. Enjoy your new vehicle.

Posted 2 years ago

“Very good service no problems at all fair with the trade in prices , staff very helpful and not in your face when your looking at the cars”

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Posted 2 years ago

Thank you Allan, enjoy your new car and see you again soon.

Posted 2 years ago

“Great service good price and very helpful thank you Shaun”

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Posted 2 years ago

Thank you Stephen, we will pass your kind words and thanks on to Shaun. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks Mark, lovely to hear about your great service. Enjoy your new vehicle and see you in the future.

Posted 2 years ago

“Very helpful staff and kept me informed”

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Posted 2 years ago

Thanks Jill, enjoy your new car and see you again.

Posted 2 years ago

“Brilliant service from start to finish thanks to your salesman top pro”

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Posted 2 years ago

Thank you Donald, great to know you enjoyed the brilliant service. Enjoy your new car and see you again.

Posted 2 years ago

“Very good service and Nick the Salesman very helpful and took his time explaining everything. This is the second car i have purchased from direct cars .”

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Posted 2 years ago

Thank you Alan for choosing us again, enjoy your new car and see you again soon.

Posted 2 years ago

“Just bought a new motor from Direct. I have to say that they are a very professional outfit. I had Tom Breeze sorting out all the paperwork for me and nothing is too much trouble for him and it is all done with a smile. Thanks for your help Tom.”

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Posted 2 years ago

Thank you Eric, we will pass your kind words and thanks on to Tom. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Fantastic service this being my 4 time to get my car would highly recommend”

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Posted 2 years ago

Thanks Patricia, great to see you again for the 4th time. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Very friendly service and people”

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Posted 2 years ago

Thanks Paul, lovely to hear you enjoyed our friendly service. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thanks Peter, enjoy your new car and see you again soon.

Posted 2 years ago

“Always excellent got my last car from some were else but regretted it all the staff are excellent but a big shout out to Shaun and Dave”

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Posted 2 years ago

Thank you Jonathan, we will pass your kind comments on to Dave and Shaun. Enjoy your new car and see you again very soon.

Posted 2 years ago

“Very helpful staff. Bought a car with minimum fuss. A pleasant experience.”

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Posted 2 years ago

Thanks Nigel, lovely to hear about your pleasant experience. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Brilliant service from start to finish.”

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Posted 2 years ago

Thank you Connor, enjoy your new car and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,217 reviews