Direct Cars Reviews

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional. No pressure company. My purchase was dealt with by Shaun. Explained everything in full detail. Found perfect car for me. Professional not pushy from start to finish. Would highly recommend. Thanks Direct Cars.”

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Posted 2 years ago

Thank you Christine, it is good to know you enjoyed our professional and no pressure operation. Enjoy your new car and see you again soon.

Posted 2 years ago

“Me and my husband have bought all our cars from Direct Cars. We really like the relaxed approach to looking around without salesmen pressure. After finding what we was interested in on the Internet we was handed the keys to look around the car at our leisure. The process of buying was easy and friendly, and we was given all the information that we needed. We was able to choose a suitable time and date to collect and it was ready accordingly.”

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Posted 2 years ago

Thank you Rachel for choosing us again, we are glad you enjoy the way we operate with our no hassle-no pressure policy and keep coming back to us. Enjoy your new car and see you again very soon.

Posted 2 years ago

“Salesmen are very good not pushy Sales manager Dave will do what he can to sort any problems you have. Five star.”

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Posted 2 years ago

Thank you Paul for your kind words, enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent service, not pushy salesmen, friendly, helpful...”

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Posted 2 years ago

Thanks Richard, glad to hear you enjoyed our excellent service. Enjoy your new vehicle and see you again.

Posted 2 years ago

“Always a great service, everything done and sorted for us. Top fella is Tom. Thanks guys😊”

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Posted 2 years ago

Thank you Beverley, it's wonderful to hear that you enjoyed our great service once again. Enjoy your new car and see you again very soon.

Posted 2 years ago

“Professional staff knowledgeable in all areas after sales service as expected.”

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Posted 2 years ago

Thanks Allen, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Fantastic, 2nd car from them.”

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Posted 2 years ago

Thank you, enjoy your new car and see you again soon.

Posted 2 years ago

“Best car dealership I’ve ever dealt with. Everyone’s more than happy to help with any queries you have, even after I bought the car. Direct cars went out of their way to order and pay for a part for me after taking the car home, most places would’ve said no. Highly recommend.”

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Posted 2 years ago

Thank you so much for your kind words and we are over the moon you have found us to be the best you have ever dealt with. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Bought a number of cars via Direct Cars in the past. Never had a problem and would highly recommend them to friends and family.”

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Posted 2 years ago

Thank you Robert for choosing us once again, enjoy your new car and see you soon.

Posted 2 years ago

“Buying my car from Direct Cars was a pleasurable experience . Our Sales Advisor, Shaun Palmer was helpful and informative, guiding us through the process with ease.”

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Posted 2 years ago

Thanks John, it's great to hear you found it a pleasurable experience. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Great experience from start to finish. No pressure sales, Tom was a star, helping us with everything we needed. Would definitely use again.”

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Posted 2 years ago

Thank you Andrea, lovely to know you enjoyed the experience and found our no pressure policy great, we will pass your kind words on to Tom. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great car buying experience from start to finish. Would highly recommend.”

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Posted 2 years ago

Thank you, it's lovely to hear you found it a great experience from start to finish. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you Lesley, enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent attention.”

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Posted 2 years ago

Thanks Ian, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Always great place to buy a car 4th car now no pressure friendly service as always”

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Posted 2 years ago

Thank you Shaun for choosing us once again, enjoy your new car and see you again in the future.

Posted 2 years ago

“Shaun was amazing to deal with helped me out. Took my thoughts and life into account when discussing the price. The aftercare team helps out with no questions. The only drama I have. Is that my car has a slow puncture that I'll have to sort out”

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Posted 2 years ago

Thank you Christopher, we will pass your kind words on to Shaun. In regards to the slow puncture if you would like to contact our aftersales department and we will look into seeing what we can do for you. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Direct cars r very gud I definitely recommend to people staff is really friendly and very helpfull”

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Posted 2 years ago

Thanks Nabeela, enjoy our new car and see you again soon.

Posted 2 years ago

“Outstanding. The car I purchased was in very good condition and Direct Cars gave it a full service which involved replacing the battery and one of the tyres all included in the original price. All members of their staff were friendly and highly professional. Extremely impressive.”

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Posted 2 years ago

Thank you Alastair, glad to hear you found us outstanding and was extremely impressed you the service you received. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Friendly and efficient. Great service from Tom (Breeze) No pressure at all but yet great advice and fair prices. Thankyou.”

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Posted 2 years ago

Thanks Julie, great to know you enjoyed our no pressure policy and that you found us friendly and efficient. Enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent service. Professional and courteous at all times. Would definitely recommend.”

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Posted 2 years ago

Thanks Matthew, good to know you enjoyed the excellent service we provided. Enjoy your new car and see you again in the future.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,363 reviews