Direct Cars Reviews

4.8 Rating 2,140 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the service, from initial contact to driving away with my new car! Nick was awesome!”

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Posted 2 years ago

Thank you Helen, glad to hear you was delighted with our service. Enjoy your new car and see you again soon.

Posted 2 years ago

“every thing fine except for one thing i have not got a handbook for my car please provide me with one”

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Posted 2 years ago

Thank you Clarence, your handbook has been ordered and will be posted out to you soon. Happy to hear everything else was good with your purchase, enjoy your new car and see you again soon.

Posted 2 years ago

“tom the salesman did everything he promised. so easy from buying the car to picking it up. any questions I asked were fully answered great service would recommend direct cars”

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Posted 2 years ago

Thanks Michael, glad you found the process easy and enjoyed the service you received. Enjoy your new car and see you again soon.

Posted 2 years ago

“Ian was fantastic, his service was outstanding. Thank you all. Luke was very pleasant too with the handover.”

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Posted 2 years ago

Thanks Peter, this is lovely to hear and we will pass your kind words on to Ian and Luke. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Very good communication and very helpful, I’m a repeated customer.”

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Posted 2 years ago

Thank you Gary, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“So happy with my new car! Ian was very helpful and so lovely! Very smooth process! 😊”

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Posted 2 years ago

Thank you Claire, we will pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Excellent service from Luke,was allowed to browse and take our time,no pressure”

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Posted 2 years ago

Thank you Victoria, happy to hear you enjoyed the pressure service from Luke. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“excellent service and attention to detail as always.”

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Posted 2 years ago

Thanks again David, enjoy your new car and see you soon.

Posted 2 years ago

“Quick with dealing with me very good”

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Posted 2 years ago

Thanks Gary, enjoy your new and see you again in the future.

Posted 2 years ago

“Purchased my car on the on the 7th December 2022. I didn't live local so managed to px and collect on the same day. The car had developed a couple of issues. I contacted the service department who were fantastic. They travelled to my home and left a courtesy car. My car was repaired and delivered back to my home address within two days. Fantastic service by Direct Cars. If you're thinking of purchasing a vehicle from them just do it. After sales service was second to none. Love the car aswell.”

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Posted 2 years ago

Thanks Andrew, happy to hear everything got sorted with ease and to your satisfaction. Enjoy your new car and see you again soon.

Posted 2 years ago

“Delivered as agreed. Reluctant to purchase sight unseen but very good outcome. Detailing was extraordinary.”

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Posted 2 years ago

Thank you Andrew, glad you enjoyed our trouble free delivery service. Enjoy your new car.

Posted 2 years ago

“Purchased a car from Direct cars on 7th December 2022. I didn't live locally. I found a couple of faults with the car and contacted their service department who were absolutely brilliant. They Brough me a courtesy vehicle and took my car for repair. Within a couple of days the car was back and all faults had been fixed. Can't fault them at all. Fantastic customer service and I for one will be back in the future. If you're thinking of purchasing from them. Do it, Fantastic company you won't be disappointed.”

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Posted 2 years ago

Thanks Andrew, glad you had a positive experience and that we sorted the minor faults quickly and to your satisfaction and many thanks for your kind words. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 2 years ago

“We saw the car we wanted online and contacted Luke, who was very pleasant to deal with. Any questions we had were answered promptly. Arranged a day of collection and everything was ready for us. Would recommend Direct Cars”

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Posted 2 years ago

Many thanks for your kind words, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Very pleased with service. salesman was excellent would buy a another car from direct cars in the future”

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Posted 2 years ago

Thank you Graham, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“The service was excellent,,, My car is really good,they explained us everything really well ,had no problem with the service,my car was perfectly ready when I went to pick up my car,thankyou so much”

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Posted 2 years ago

Thanks Masudurrehman, nice to hear about your experience and how you enjoyed the excellent service. Enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent service, very helpful. Would definitely recommend.”

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Posted 2 years ago

Thank you, glad you enjoyed the excellent service. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Direct Cars gave us a very quick, straight forward service. There was a good selection of cars to choose from, and we were able to do the deal with no fuss.”

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Posted 2 years ago

Thanks Ian, glad you enjoyed the service you received. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Good Really Good r”

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Posted 2 years ago

Thank you Noor, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Excellent service from us finding the car online, visiting the site to collecting the car, Great Service, would highly recommend !”

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Posted 2 years ago

Thanks Janette, great to hear that you would recommend us after the great service you received. Enjoy your new car and see you again soon.

Posted 2 years ago

“Fantastic service. No pushy sales. Polite and friendly staff. Shaun helped us with purchasing our car and can’t thank him enough.”

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Posted 2 years ago

Thanks Julie, glad you enjoyed the no pressure service you received and we will pass your thanks on to Shaun. Enjoy your new car and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,140 reviews