Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a second hand car and service was excellent car was serviced mot etc and ready for collection when required.”

Direct Cars 5 star review on 16th August 2017

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Posted 9 years ago

“I had a 4 hour journey to this dealer and upon arrival the salesman was ready and waiting with my new keys to greet me! I was made to feel very welcome by all the staff right through from receptionist on the phone to sales to service department in my buying experience. Nothing was too much trouble and the buying process was very smooth. Fantastic customer service!”

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Posted 9 years ago

“This was for second time we have purchased a car from direct cars. Not quite as good service as the first time we bought from them 5 years ago. They just seemed really busy( not a bad thing) and failed to explain a few things about payment that would have helped and ended up delaying purchase of the car. Really happy with the car we bought.”

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Posted 9 years ago

“Car is amazing...as described. ..exactly what we're looking for. ..it's even better on the road...Garth lovely man..left us to fully examine the car...no hesitation in parting with the cash.....huge choice of cars...would have no hesitation in either recommending or returning to buy again.????????????”

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Posted 9 years ago

“So easy to choose a car and part ex... absolutely pain and stress free. This is my 3rd car from Direct Cars and will definitely be back. NO pushy sales staff trying to sell you a car you don't want. Nice to see Ian Whiting still there and Shaun Palmer dealt with part of my car purchase, both listen to what the customer wants and tries hard to accommodate them.”

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Posted 9 years ago

“I recently bought a car from direct cars . There was no pressure and everybody had a very friendly attitude . I am very pleased with the experience I had and I'm delighted with my new car . I would definitely recommend A visit when you next look for a new car .”

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Posted 9 years ago

“They were helpful and friendly and there was no hard sell or pressure . They gave me a good price for my car when I exchanged it. Everything went through swiftly with no problem. I can definitely recommend direct cars and will endeavour to use them next time I'm looking for a car . Ian Gosling was our sales representative. Want to say a big thank you to him and Simon.”

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Posted 9 years ago

“After sales very good and Shaun palmer very good not pushe”

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Posted 9 years ago

“Sales person and Manager extremely helpful”

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Posted 9 years ago

“We were served by Garth at crystal peaks branch ,he was friendly and more than helpful , I would recommend direct cars to everyone and I will certainly choose every car I purchase from there .”

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Posted 9 years ago

“I have purchased two cars in a year or so all ways have good service and help when asked for Saun the sales man was good ladies on service was good when I had ix35 tested all round well pleased Ray Peat”

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Posted 9 years ago

“you can look at the cars without any member of the sales staff in your ear and were very helpfull”

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Posted 9 years ago

“Car was higher spec than your advert. Sold as having xenons but full led lighting. Salesman was not aware. The electric windows only work when holding close button for 3seconds, salesman not aware. I only learned after downloading info from SEAT. GOOD DEAL OFFERED FOR PART EX. CAR VALET LEFT WHITE RESIDUE ON BLACK RUBBER OVERALL I AM HAPPY WITH THE SERVICE”

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Posted 9 years ago

“No pressure from salesman. The ony downside was that the staff were unaware of the Government Car Tax changes which became effective 1/4/17.”

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Posted 9 years ago

“Professional and convenient, no pushy sales. Second time we've bought a car from Direct Cars and certainly not the last.”

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Posted 9 years ago

“This is the second car we have bought recently. Great service”

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Posted 9 years ago

“Very good customer service. Good communication. I was kept well informed during the buying process”

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Posted 9 years ago

“I had a really good experience buy my first car. I was really nervous at first but your sales rep Tom soon put me at ease he was really friendly and welcoming.”

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Posted 9 years ago

“Staff where very helpful, love my new car”

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Posted 9 years ago

“Great experience with Direct Cars after a friend recommended. Found the right car for me and very happy with the trade in price I got. All with no pressure from helpful knowledgeable staff. Very pleased.”

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Posted 9 years ago

Direct Cars is rated 4.8 based on 2,536 reviews