Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

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“Very well presented. Explained the process of buying the car in a professional manner. And I was happy with the deal.”

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Posted 9 years ago

“Not pushy but very helpful. Beautiful car. Thank you.”

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Posted 9 years ago

“Excellent professional service with nobody hassling you plus great prices. What more could you ask for - easiest way of buying a car.”

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Posted 9 years ago

“I took it on trust that the car was as described in the advertisement and traveled 130 miles by coach when I arrived I wasn't disappointed and drove home great service”

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Posted 9 years ago

“the sales staff where excellent made the whole sale a joy great service and excellent staff will youse direct cars again”

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Posted 9 years ago

“Well priced cars .ok part ex .quick deal . No pressure.”

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Posted 9 years ago

“No hassle, no pressure, price is what you see, left on own to look at cars and if I had any questions the sales staff were happy to assist.”

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Posted 9 years ago

“Great service without being pushy. We felt totally informed and we're able to quickly get our car.”

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Posted 9 years ago

“They made everything so easy. I applied online then someone phoned me and said it's been approved if I want to go look at the car. When I got there it was waiting for me and was perfect. There was a slight Mark on the bumper but they assured me it would be fixed. I went back a couple of days later to pick it up and can't fault the car or the people i spoke with.”

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Posted 9 years ago

“They are very professional ,and they made buying the car a pleasure ,the salesman Rob was also very smart and very pleasant all in all excellent”

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Posted 9 years ago

“Pleasant and courteous service. We were expected and staff were welcoming.”

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Posted 9 years ago

“excellent service from start to finish. no pressure selling. friendly and helpful staff.”

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Posted 9 years ago

“Salesperson very patient and explained everything we needed to know. Didn't say he knew the answer to a question if he was unsure. Showroom pleasant and relaxed atmosphere. Everything was ready when we went to collect the car.”

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Posted 9 years ago

“Was satisfied with the service”

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Posted 9 years ago

“Ian was absolutely fantastic. He made the process of purchasing a car so simple and answered any questions I had. Just want to say a massive thank you to everyone who I dealt with during the process.”

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Posted 9 years ago

“Very easy to deal with not at all pushy and of we wanted any keys or a test drive . No problem. A special mention to the guy who Delt with us Shawn Palmer very nice chap no pressure to sell he just seemed happy to help”

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Posted 9 years ago

“No pressure sales. Nice calm atmosphere in sales room, given time and patience to look round and felt treated as an individual.Salesman listened to my needs and gave good advice. Car delivered on time.”

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Posted 9 years ago

“Excellent service.... It was a joy to deal with Andy, he made the whole process quick, easy and pain-free. Second time I have bought from Direct Cars and I will certainly use them again”

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Posted 9 years ago

“I reported my experience and no one has responded, which I find appalling! Terrible customer service and after care.”

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Posted 9 years ago

We're sorry you were not satisfied with the level of service you received. Our records show that you booked in to our service department shortly after the delivery of your vehicle. The problem was with a twisted seatbelt, and one of our mechanics fixed this within 5 minutes. We thought this had solved the problem and that you were happy with the other aspects of your experience. Could you please give more details on what was wrong with your experience?

Posted 9 years ago

“Good sales team . no car mats , had not been valeted ? lots of dust under head rests and car boot lid , smears on the inside of windscreen .spent two hours to get it up to my standard .leather seat part very dry needed treatment .”

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Posted 9 years ago

Direct Cars is rated 4.8 based on 2,536 reviews