Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and gave a fair part ex price, picking car up was straight forward everything was ready,”

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Posted 4 years ago

“Absolutely amazing fabulous selection of cars and the staff absolutely amazing fantastic ,great service and most helpful ,I bought my Citrion C4 cactus 1.6. HDI and the Dave the salesman was spot on amazing so very prompt and helpful all the way through my purchase nothing was too much one couldn't wish for better help when required I most certainly would and do highly recommend this car dealership to anyone please do look on the website for any vehicle you need if not there speak to salesman and they will do there very best for you spot on very highly satisfied customer”

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Posted 4 years ago

“The person that dealt with our sale was really friendly and helpful we haven’t had any problems with anything so would recommend to friends and family”

Direct Cars 5 star review on 3rd April 2021

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Posted 4 years ago

“First time buying a car without even test driving, but the whole process was very easy and professionally organised from start to finish. Michael/Dave were very helpful and we would definitely use direct cars again. 10/10”

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Posted 4 years ago

“Excellent company and staff to deal with. I would definitely recommend them. Easy & straightforward to get the deal done online 10/10.”

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Posted 4 years ago

“Great service, very helpful over the phone. Easy enough to purchase and great handover with the click and collect.”

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Posted 4 years ago

“Mick the sales person couldn’t be more helpful and very understanding,what a top guy .”

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Posted 4 years ago

“Excellent service from David Milnes. The battery failed after afew days but this was rectified immediately.I have bought several cars from Direct Cars and can definitely recommend them.”

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Posted 4 years ago

“Dave was very polite and friendly and talked us through the transaction through this difficult time.”

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Posted 4 years ago

“Great service using click and collect. Very helpful staff. We bought two other cars from Direct Cars over the years and both stood the test of time.”

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Posted 4 years ago

“OMG click and collect a car how easy brilliant guys at direct cars always service with a smile”

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Posted 4 years ago

“Despite difficult circumstances, Direct Cars made choosing our car easy. After browsing the website, choosing the vehicle we wanted it was plain sailing. On collection the car was clean and paperwork was minimal.”

Direct Cars 5 star review on 16th March 2021

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Posted 4 years ago

“What with covid restrictions it would have been nice to talk to the salesman but maybe next time but overhaul well pleased with my purchase”

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Posted 4 years ago

“Was apprehensive buying a car click and collect but communication was excellent. Provided me with a video tour. Was easier than I anticipated. Dave was brilliant. Highly recommend. Really happy with car and service”

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Posted 4 years ago

“Very strange buying a car in lockdown, but with the help from Michael and Dave I had my old car valued, found a car, paid a deposit, went through finance and pickd my new car up in less than a week, great service.”

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Posted 4 years ago

“It’s not very often that people have to down Grade your car but I lost my daughter and have to move back to Sheffield to help my son in law with my grandkids to thanks to Dave he made my life a little more bearable many thanks for your help”

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Posted 4 years ago

“Very good service as always no problem at all”

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Posted 4 years ago

“I have never bought a car with such ease. Michael was a pleasure to deal with, explained everything carefully and with the detail I needed.”

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Posted 4 years ago

“Bought a car online in February 2021 was a slightly apprehensive about not being able to view the car on site due to covid 19 but went ahead with the purchase found a slight fault with it phoned them and they sorted out within a few days very pleased with the car and the service from direct car's.”

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Posted 4 years ago

“Can't folt them at all fantastic customer service”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,217 reviews