Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your help and guidance. Really nice people would do anything for you.”

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Posted 4 years ago

“I have bought my 1st car from Direct Cars and my experience has been excellent. Thank you to Shaun Palmer (the sales person) for all his help and advice.”

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Posted 4 years ago

“Brilliant Service from start to finish. Car was immaculate when we came to pick it up. Completely Faultless.”

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Posted 4 years ago

“Very efficient and COVID safe. Will certainly use again sometime.”

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Posted 4 years ago

“The whole experience was so smooth from start to finish The staff couldn't have been more helpful particularly Ian who was so lovely”

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Posted 4 years ago

“Was very impressed with Direct Cars. Felt really looked after by Ian and the car is a dream. They went above and beyond to provide me a car in tip top condition. As a first time customer I wouldn't hesitate to use them in the future. I like their easy approach. Thanks for the bonus gift !”

Direct Cars 5 star review on 29th April 2021

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Posted 4 years ago

“After visiting Ford dealerships on Carlisle Street and received absolutely no help I gave Direct Cars a visit on route home within minutes I found the car I was after and with the excellent service from a member of staff I paid a deposit straight after a short test drive,All sorted within 3 days👍 Excellent price,Great excellent service👍”

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Posted 4 years ago

“A very pleasant experience and a very nice car! All the staff were helpful and professional”

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Posted 4 years ago

“Received very professional treatment”

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Posted 4 years ago

“Excellent service ! And great after service , staff and great and friendly ! Had a few cars over the years and will always recommend ! Thanks”

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Posted 4 years ago

“Can’t fault the service. Dave was very helpful and made the process easy even during lockdown. Gentlemen who delivered the car was really professional and friendly despite having driven all the way from Sheffield and happy to go through everything. My thanks to you both. Would definitely recommend.”

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Posted 4 years ago

“Always very good when we go to direct cars. Staff friendly and helpful (not pushy) Good practices in places throughout Covid times making it easy to look around and purchase a car”

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Posted 4 years ago

“Painless Click and collect, very happy with car”

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Posted 4 years ago

“Shaun Palmer was very helpful no pressure sales at all”

Direct Cars 5 star review on 24th April 2021

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Posted 4 years ago

“EXCELLENT SERVICE, VERY HELPFUL AND CONSIDERATE AND EVERYTHING WAS SORTED OUT AND CAR WAS VERY CLEAN ON COLLECTION”

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Posted 4 years ago

“Ian made the whole process both trouble free and an absolute pleasure”

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Posted 4 years ago

“Great selection of cars .I have bought & exchanged quite a few cars you you , always very helpful & honest ...nothing too much trouble . Will always give best possible deal for exchange & buying . Thanks again for a great car !”

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Posted 4 years ago

“great very helpful , , service from dave”

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Posted 4 years ago

“Hassle free from word go, I saw the vehicle I wanted online, had a part exchange quote within half an hour. All completed within a week including them sourcing the finance. Am very pleased - Thank you ! 😊😊”

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Posted 4 years ago

“Smooth sale, fantastic car”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,217 reviews