Direct Cars Reviews

4.8 Rating 2,144 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 4 years ago

“Good service and never felt any pressure. Easy purchase process also.”

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Posted 4 years ago

“I'm very satisfied with the vehicle I purchased up to now. The salesman was excellent no pressure applied and everything promised happened. The vehicle was ready bang on time. The whole procedings were covid saf”

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Posted 4 years ago

“Friendly and helpful staff who were clear about what they could and couldn't do in these difficult times.”

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Posted 4 years ago

“Excellent customer service from direct cars. Very happy with my new car, no hassle from staff from reserving, to purchasing my car. Thank you to Dave for keeping me updated throughout lock down. Would definitely recommend”

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Posted 4 years ago

“Efficient and friendly service”

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Posted 4 years ago

“Excellent Service all round from booking the appointment to picking up my new car. Never felt under any pressure at all. Special mention to Ian, nice to see him again, he sold us our last car. Would recommend!”

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Posted 4 years ago

“Nice team”

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Posted 4 years ago

“I was really pleased to buy from Direct Cars . Dave Milnes was brilliant and supportive as buying a new car is really out of my comfort zone . Good communication and efficient”

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Posted 4 years ago

“Second purchase from Direct Cars. Fantastic customer service from Shaun. Answered all our questions, never felt under any pressure to buy. Drove away very happy with our new car.”

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Posted 4 years ago

“Very pleased with our purchase. Good service, no pressure and our salesman Ian was more than helpful.”

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Posted 4 years ago

“I bought my new car and traded in my old one and I am very happy. the service was all it promised. no hard sell just someone there when needed and very courteous from start to finish.”

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Posted 4 years ago

“Living a long distance from Sheffield I felt apprehensive about buying from Direct Cars. Nick made everything as simple as possible and could not have done more to help. He guided me through the whole process of buying the car and I felt I could trust him. I was not disappointed. I am very grateful to him.”

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Posted 4 years ago

“I recently brought my new to me car received great advice which was greatly appreciated. No pressure sales just great customer service . Everything was so smooth would recommend and will definitely come here again”

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Posted 4 years ago

“Ian whiting and the manager could not have been more helpful and accommodating .It was a very relaxed atmosphere unlike other car sales. Showrooms who are still bothering me with calls much to may annoyance calls”

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Posted 4 years ago

“We had been to direct cars on several occasions looking what was on offer, we like the fact that we were left to look around and nobody bothered us. On the day we saw the car that took our fancy we spoke to our sales man we were given the key so we could have a good look at the car get the feel of it this lead to us booking in for a test drive the next day and this was all done without any problems and we felt safe throughout our experience.”

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Posted 4 years ago

“Reliable trustworthy salesperson, thorough, efficient”

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Posted 4 years ago

“Great service start to finish! No haggling, no messing around and efficient organised processes. Can’t fault them!”

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Posted 4 years ago

“Good service. This is the second car I have bought from here.”

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Posted 4 years ago

“Polite safe no hassle. Bought great looking car at what I thought great price. Great information given online.”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,144 reviews