Direct Cars Reviews

4.8 Rating 2,144 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mick the sales person couldn’t be more helpful and very understanding,what a top guy .”

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Posted 3 years ago

“Excellent service from David Milnes. The battery failed after afew days but this was rectified immediately.I have bought several cars from Direct Cars and can definitely recommend them.”

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Posted 3 years ago

“Dave was very polite and friendly and talked us through the transaction through this difficult time.”

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Posted 3 years ago

“Great service using click and collect. Very helpful staff. We bought two other cars from Direct Cars over the years and both stood the test of time.”

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Posted 4 years ago

“OMG click and collect a car how easy brilliant guys at direct cars always service with a smile”

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Posted 4 years ago

“Despite difficult circumstances, Direct Cars made choosing our car easy. After browsing the website, choosing the vehicle we wanted it was plain sailing. On collection the car was clean and paperwork was minimal.”

Direct Cars 5 star review on 16th March 2021

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Posted 4 years ago

“What with covid restrictions it would have been nice to talk to the salesman but maybe next time but overhaul well pleased with my purchase”

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Posted 4 years ago

“Was apprehensive buying a car click and collect but communication was excellent. Provided me with a video tour. Was easier than I anticipated. Dave was brilliant. Highly recommend. Really happy with car and service”

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Posted 4 years ago

“Very strange buying a car in lockdown, but with the help from Michael and Dave I had my old car valued, found a car, paid a deposit, went through finance and pickd my new car up in less than a week, great service.”

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Posted 4 years ago

“It’s not very often that people have to down Grade your car but I lost my daughter and have to move back to Sheffield to help my son in law with my grandkids to thanks to Dave he made my life a little more bearable many thanks for your help”

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Posted 4 years ago

“Very good service as always no problem at all”

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Posted 4 years ago

“I have never bought a car with such ease. Michael was a pleasure to deal with, explained everything carefully and with the detail I needed.”

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Posted 4 years ago

“Bought a car online in February 2021 was a slightly apprehensive about not being able to view the car on site due to covid 19 but went ahead with the purchase found a slight fault with it phoned them and they sorted out within a few days very pleased with the car and the service from direct car's.”

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Posted 4 years ago

“Can't folt them at all fantastic customer service”

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Posted 4 years ago

“5 Stars for great and easy service in these very difficult times during lockdown sales adviser talked me through the new prodecdure regarding buying my chosen car online then using click & collect service, once online purchase complete the pickup was straightforward reviewed 2019 car & only had to sign for car the sales adviser completed all the paperwork & log book from my trade in & new car . I have now got a fabulous car in showroom condition would recommend Direct Cars to anyone.”

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Posted 4 years ago

“Very very friendly, helpful and an easy part-exchange and purchase. I’d highly recommend Direct Cars.”

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Posted 4 years ago

“Great team Michael David Oliver D Lancashire TOP Class.”

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Posted 4 years ago

“Very happy with my new car”

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Posted 4 years ago

“Very well organised and extremely friendly staff . Very patient and helpful in every way . The car is fantastic and after sales service first class . Would more than recommend Direct Cars to my friends and family .”

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Posted 4 years ago

“All was really easy and well explained .”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,144 reviews