Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ! And great after service , staff and great and friendly ! Had a few cars over the years and will always recommend ! Thanks”

Helpful Report

Posted 4 years ago

“Can’t fault the service. Dave was very helpful and made the process easy even during lockdown. Gentlemen who delivered the car was really professional and friendly despite having driven all the way from Sheffield and happy to go through everything. My thanks to you both. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Always very good when we go to direct cars. Staff friendly and helpful (not pushy) Good practices in places throughout Covid times making it easy to look around and purchase a car”

Helpful Report

Posted 4 years ago

“Painless Click and collect, very happy with car”

Helpful Report

Posted 4 years ago

“Shaun Palmer was very helpful no pressure sales at all”

Direct Cars 5 star review on 24th April 2021

Helpful Report

Posted 4 years ago

“EXCELLENT SERVICE, VERY HELPFUL AND CONSIDERATE AND EVERYTHING WAS SORTED OUT AND CAR WAS VERY CLEAN ON COLLECTION”

Helpful Report

Posted 4 years ago

“Ian made the whole process both trouble free and an absolute pleasure”

Helpful Report

Posted 4 years ago

“Great selection of cars .I have bought & exchanged quite a few cars you you , always very helpful & honest ...nothing too much trouble . Will always give best possible deal for exchange & buying . Thanks again for a great car !”

Helpful Report

Posted 4 years ago

“great very helpful , , service from dave”

Helpful Report

Posted 4 years ago

“Hassle free from word go, I saw the vehicle I wanted online, had a part exchange quote within half an hour. All completed within a week including them sourcing the finance. Am very pleased - Thank you ! 😊😊”

Helpful Report

Posted 4 years ago

“Smooth sale, fantastic car”

Helpful Report

Posted 4 years ago

“Very easy to deal with and gave a fair part ex price, picking car up was straight forward everything was ready,”

Helpful Report

Posted 4 years ago

“Absolutely amazing fabulous selection of cars and the staff absolutely amazing fantastic ,great service and most helpful ,I bought my Citrion C4 cactus 1.6. HDI and the Dave the salesman was spot on amazing so very prompt and helpful all the way through my purchase nothing was too much one couldn't wish for better help when required I most certainly would and do highly recommend this car dealership to anyone please do look on the website for any vehicle you need if not there speak to salesman and they will do there very best for you spot on very highly satisfied customer”

Helpful Report

Posted 4 years ago

“The person that dealt with our sale was really friendly and helpful we haven’t had any problems with anything so would recommend to friends and family”

Direct Cars 5 star review on 3rd April 2021

Helpful Report

Posted 4 years ago

“First time buying a car without even test driving, but the whole process was very easy and professionally organised from start to finish. Michael/Dave were very helpful and we would definitely use direct cars again. 10/10”

Helpful Report

Posted 4 years ago

“Excellent company and staff to deal with. I would definitely recommend them. Easy & straightforward to get the deal done online 10/10.”

Helpful Report

Posted 4 years ago

“Great service, very helpful over the phone. Easy enough to purchase and great handover with the click and collect.”

Helpful Report

Posted 4 years ago

“Mick the sales person couldn’t be more helpful and very understanding,what a top guy .”

Helpful Report

Posted 4 years ago

“Excellent service from David Milnes. The battery failed after afew days but this was rectified immediately.I have bought several cars from Direct Cars and can definitely recommend them.”

Helpful Report

Posted 4 years ago

“Dave was very polite and friendly and talked us through the transaction through this difficult time.”

Helpful Report

Posted 4 years ago

Direct Cars is rated 4.8 based on 2,185 reviews