Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as I have purchased several cars from direct cars I have always been satisfied with your service especially with shawn”

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Posted 3 years ago

Hi Charles. It was great to see you again. We can see this was your 4th car from us. We will make sure Shaun sees your kind words. Enjoy your new car and see you in a couple of years for number 5 😉

Posted 3 years ago

“A fantastic service, Shaun was very helpful, with no pressure to buy. The experience from the start to driving away the new car was person centred.”

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Posted 3 years ago

“Friendly honest service. Ian was great. I highly recommend Direct Cars to anyone.”

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Posted 3 years ago

“Professional service from beginning to end. Love my new car! Immaculate inside and out. Salesman shaun extremely helpful explained everything. Would definitely recommend Direct Cars.”

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Posted 3 years ago

“Recently purchased 2 cars in a matter of weeks. Staff friendly and highly engaging. Non pressurised environment. Would recommend.”

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Posted 3 years ago

“Good service good deal”

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Posted 3 years ago

“Highly satisfied all way through the process of buying.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“First of all, the website is extremely user friendly. Easy to navigate and very informative. No pressure on visiting the showroom and vehicles. The salesman Tom was very pleasant and had good vehicle knowledge. A very good experience all round, which took the stress out of buying a new car.”

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Posted 3 years ago

“This is the second car we have bought from direct cars and both sold to us by ian first class salesman very helpfull nice man dont change anything top service”

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Posted 3 years ago

“Very friendly and helpful?”

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Posted 3 years ago

“Sean's the man feel part of the direct car family looked after thats why we always go back mcinnes family”

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Posted 3 years ago

“it was very easy and friendly place to do car shopping, i love my new car and got a good price for my old car”

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Posted 3 years ago

“No hassle straight forward transaction good quality cars at realistic prices”

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Posted 3 years ago

“Excellent customer service with fair prices. I travelled from South Wales to collect car. Felt the journey would be worth it after talking to Tom and Sean who were very helpful and sent me a detailed video of the car. They pulled out all stops to complete a full service for the next day so that I could collect. Would thoroughly recommend this company”

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Posted 3 years ago

“I was pleased to find a car to suit my needs at a competitive price. All members of staff that I dealt with were courteous and helpful at all times.”

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Posted 3 years ago

“Had a good experience buying my new car, all the staff were helpful, and didn't rush the time, thanku!”

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Posted 3 years ago

“I've bought numerous cars over the years for both myself and my son , as I'm sure your records will show , it's not difficult , I look on your website when ready to change cars I always find something suitable , nip down to see you , your staff are always helpful without being pushy , job done , I can say honestly I don't bother looking anywhere else , if it's not broken why try to mend it .”

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Posted 3 years ago

“I found it very easy to buy a car and staff and sales rep very good and helpful will definitely be coming back”

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Posted 3 years ago

“I've been looking for a particular car for a while and one popped up at direct cars that was perfect for our needs. From the first phone call everything was first class, told them what I wanted and the car I was part exchanging and everything was sorted within a few phone calls. My wife and I travelled around 80 miles to get there and I'm glad we did as it was exactly as described and ready to go. Just took a few signatures and we were on our way home with our prized possession. Made up with the easy no pressure purchase and would definitely recommend using this car sales in the future.”

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Posted 3 years ago

Direct Cars is rated 4.8 based on 2,185 reviews