Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I picked up a Vw Tiguan. Lovely car. Dealt with Sean who was very helpful and made everything straight forward. Thanks Mike from nr Edinburgh”

Direct Cars 5 star review on 17th July 2021

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Posted 3 years ago

Thank you, Michael! We will make sure Shaun reads your good comments. Enjoy your new car.

Posted 3 years ago

“Easy and pleasant way to buy a car, you're given time to browse, no pushy salesman, lots of choice and good value”

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Posted 3 years ago

Thank you, Jonathan! We are glad you liked our no hassle, no pressure sales environment. See you soon.

Posted 3 years ago

“Great selection of high quality cars. Great prices. Genuinely helpful sales staff, not pushy at all. Didn't waste any time. An absolute delight to deal with Street having been messed around by numerous other dealers. Highly recommend!!”

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Posted 3 years ago

Thank you for your great review Sam! We are glad that you found everything to your liking. Enjoy your new car and see you soon.

Posted 3 years ago

“Excellent service from Shaun. Very professional.”

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Posted 3 years ago

Thank you, Delany. We will pass on your comment to Shaun. Take care and enjoy your new car.

Posted 3 years ago

“Both my husband and I were thrilled to bits with our experience of Direct Cars. We would both recommend the experience.”

Direct Cars 5 star review on 12th July 2021

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Posted 3 years ago

Thank you so much for your review and your recommendation. Enjoy your new car! See you both again soon 👋

Posted 3 years ago

“Excellent service. Would recommend Direct Cars to anyone who wants to buy a quality car.”

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Posted 3 years ago

Thank you for taking the time to review and recommend us! See you soon.

Posted 3 years ago

“Very happy with the service.and prompt outcome.true ssleman Dave,was very helpful And was not too pushy. And very proffesional”

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Posted 3 years ago

Thank you for the review Nigel. Enjoy your new car!

Posted 3 years ago

“I dealt with Iain who was absolutely lovely and super helpful, I would highly recommend the direct cars team :-)”

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Posted 3 years ago

Thanks Stephanie! We will pass on your kind words to Ian. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Excellent service from Ian, this is the 4th car my family have bought from Ian. Always polite and professional, never pushy and always delivers on what he says he is going to do.”

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Posted 3 years ago

Thank you, Caroline! It was great to see you again. We will make sure Ian sees your nice comments. Enjoy your new car.

Posted 3 years ago

“I found the staff extremely helpful the car just what I wanted”

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Posted 3 years ago

Thank you, Peter. Enjoy the new car and see you soon.

Posted 3 years ago

“Brilliant service from Dave Milnes and Nick . Both very helpful staff .”

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Posted 3 years ago

Thank you for your review Nicky! See you again soon.

Posted 3 years ago

“We viewed the car having just arrived and not being cleaned. The salesman advised that the car would be cleaned, MOT and serviced and a couple of scratches / alloys sorted, which they were. We were allowed to test drive the car and left alone to look around for as long as we wanted.”

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Posted 3 years ago

Thanks for the review, Hayley! Glad you enjoyed the experience.

Posted 3 years ago

“Excellent service.”

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Posted 4 years ago

Hi Sarah. Glad you liked our service. See you again soon!

Posted 3 years ago

“Covid friendly, the whole experience stress free and easy .definitely recommend.”

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Posted 4 years ago

Thank you for the review! See you again soon.

Posted 3 years ago

“Very helpful n friendly very excellent customer service.”

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Posted 4 years ago

Thank you for the kind words Rachael. Enjoy your new car!

Posted 3 years ago

“Really enjoyed the experience of the purchase of my car your staff as always are professional. Your sales manager Ian made it all happen and we are delighted with the Ford Focus,thank you 10/10 would have no hesitation in recommending your company 👍”

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Posted 4 years ago

Thank you so much David! It was great to see you again and know you enjoyed the experience.

Posted 3 years ago

“This is a really relaxing way of buying a car. Just wander around and look for what you are after. When you see something you like, you approach a member of staff who will give you the keys to take a look inside. Next stage is to try it out. Sales staff are laid back and there is no pressure whatsoever. I bought my ‘new’ car last week and just had to return today as there was a light on the panel that needed re setting. No problem and done within two minutes of us getting there. This is the second time I have bought from Direct Cars, Sheffield, and would recommend using the company 100%”

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Posted 4 years ago

Thank you, Deborah! We are glad you liked our no hassle, no pressure sales environment and that you would recommend it to others. Enjoy your ‘new’ car 😁 see you again soon!

Posted 3 years ago

“Excellent customer service from browsing to been able to test drive the car on the premises. Then followed up after purchasing the car. The car was ready for collection on time.”

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Posted 4 years ago

Thank you, Margaret! We are glad you were happy with the experience. See you again soon.

Posted 3 years ago

“Fab service 😁Ian our sales rep was fantastic”

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Posted 4 years ago

Thank you for your review Shelley. We will make sure Ian reads your comments. Enjoy your new car!

Posted 3 years ago

“It was a very pleasant experience, Ian was brilliant professional polite and friendly. The car is perfect. We have already recommended direct cars to other people.”

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Posted 4 years ago

Thank you for the great review Lionel! We will make sure Ian reads your comments. Enjoy your new vehicle. See you again soon 👋

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,217 reviews