Direct Cars Reviews

4.8 Rating 2,510 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shaun was very good with us, we went looking for a new car and found one but couldn’t decide between an aygo and a yaris, he gave us all the information on both cars we wanted to sleep on it, decided the next to purchase the both of them, Shaun was so surprised and pleased and so are we, love both of them.”

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Posted 3 years ago

Thank you Lesley, you were right Shaun was surprised when you came back to buy both! We are glad to hear you love them both so much. Enjoy your new cars and see you again in the future.

Posted 3 years ago

“Very good service, buying my car made easy.”

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Posted 3 years ago

Thanks Anne, happy to hear that you enjoyed the service you received. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Been a while since I bought a new car, I was pleasantly surprised that the sales person Shaune was not pushy he gave us space and all our questions were answered. I came away very happy and a date arranged to pick my new car up.”

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Posted 3 years ago

Thank you Rhiannon, lovely to hear that you enjoyed our no pressure approach and left feeling happy. Enjoy your new car and see you again soon.

Posted 3 years ago

“Great and pleasant service from both Tom and Bob. Will strongly recommend to others and will use again myself. Thanks for everything”

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Posted 3 years ago

Thanks Ian, enjoy your new car and see you again soon.

Posted 3 years ago

“Really excellent service. No pushy sales tactics. Nothing was too much trouble for them from the start of seeing the car we wanted to the final purchase, Thanks to Nick Wardle for all his support, help and patience. Mrs Wild”

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Posted 3 years ago

Thank you Mrs Wild, we will pass your kind words on to Nick and we will look forward to seeing you again soon.

Posted 3 years ago

“Great experience. Would use again”

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Posted 3 years ago

Thank you Peter, enjoy your new vehicle and we will look forward to seeing you again in the future.

Posted 3 years ago

“Very good and helpful don't hassle you while you're looking round the cars”

Helpful Report

Posted 3 years ago

Thank you, we are pleased to hear you enjoyed the no hassle policy that we adopt. Enjoy your new car and see you again soon.

Posted 3 years ago

“Helpful,my car was well presented,serviced ,motd and valeted,Direct Cars did everything they said and car was ready at the agreed time and date, very professional, would recommend to anyone, thankyou .”

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Posted 3 years ago

Thank you Christopher, glad you are happy with the way the car was presented. Enjoy your new car and see you again in the future.

Posted 3 years ago

“Shaun was very patient with us and listened carefully to why we were looking to change our VW Polo for a smaller car. Having decided upon a Kia Picanto Shaun was not pushy (as we had experienced at other dealers) and allowed us plenty of time to view various models on sale. Although short staffed he allowed us the opportunity to test drive 2 cars around the grounds and was happy to arrange a time later for us to road test the same 2 vehicles. We felt that either would answer our needs. Again Shaun was not pushy and never tried to make our minds up for us or try to persuade us in any way to choose the more expensive option. We were very happy with our experience and with our purchase.”

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Posted 3 years ago

Thanks Brian, glad you enjoyed the no pressure experience, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“Never thought it would be so easy to buy our new car, No pushy staff and very friendly, what a lovely car found, Thank you 😊”

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Posted 3 years ago

Thank you Steve, glad you found the process easy and enjoyed the no pressure policy. Enjoy your new car and see you again in the future.

Posted 3 years ago

“My wife and I decided to check out Direct Cars to replace her current car, she was offered a good deal for a trade in and we felt no pressure to ether buy or sell. We decided on a car we saw and went through the buying and purchasing process. Stuart the salesman and Philip the financial manager we're very professional and friendly. We are very happy with our purchase and the service offered.”

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Posted 3 years ago

Thanks John, happy to hear you enjoyed the no pressure process, we will pass your thanks on to the staff members involved in your purchase. Enjoy your new and see you again soon.

Posted 3 years ago

“Painless and seamless with much assistance from the Sales and Finance staff.”

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Posted 3 years ago

Thanks Patricia, glad to hear that you found the whole process painless and seamless. Enjoy your new car and see you again soon.

Posted 3 years ago

“We were met at the door by Tom, who ensured clear access for us by opening the door as we had my father-in-law with us in a wheelchair. We stated why we were visiting and Tom allowed us to view the vehicle we were interested in. Tom did not need or try a hard sell, as the vehicle sold itself to ud as it suited our needs completely. Everything went smoothly and we are more than pleased with the service we received as much as we are over the moon with our vehicle.”

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Posted 3 years ago

Thank you Michael, enjoy your new car and see you again in the future.

Posted 3 years ago

“I received very good customer service from Tom from start to finish with regular updates of how my car was getting on. My expectations have been exceeded with how the car came out. Very happy indeed. Would definitely buy from here again and recommend to anyone.”

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Posted 3 years ago

Thank you Dan, we are happy to hear that we have exceeded your expectations. Enjoy your new car and see you again in the future.

Posted 3 years ago

“Quick, easy, pleasant experience. No pressure from friendly and efficient sales advisor (Shaun). Many thanks.”

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Posted 3 years ago

Thanks Tina, good to hear that you enjoyed no pressure experience. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Excellent service Excellent aftersales very happy”

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Posted 3 years ago

Thanks Katherine, enjoy your new car and see you again soon.

Posted 3 years ago

“Very pleased with the service and aftersales and sales people”

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Posted 3 years ago

Thank you Katherine, happy to hear you are pleased with our service. Enjoy your new car and see you again soon.

Posted 3 years ago

“Everything went smoothly”

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Posted 3 years ago

Thank you Bertram, enjoy your new vehicle and see you again soon.

Posted 3 years ago

“SALES STAFF COULD NOT HAVE BEEN MORE HELPFUL”

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Posted 3 years ago

Thanks Timothy, enjoy your new car and see you again soon.

Posted 3 years ago

“I bought a Focus estate from Direct Cars, working entirely from a distance, which I have never done before. Website information was comprehensive and gaps were filled in for me over the telephone. Telephone and email communication throughout was efficient, prompt and polite. Home delivery, requiring a drive of at least a couple of hours, was arranged without complication and completed in a timely manner.”

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Posted 3 years ago

Thanks Neil, glad to hear that you enjoyed the ease of buying your car remotely and taking advantage of our home delivery service. Enjoy your new car and we will look forward to dealing with you again in the future.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,510 reviews