Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makes buying a secondhand car easy. No hard sell, straight forward down the line, that's why they are successful at what they do”

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Posted 3 years ago

Thanks Mark, glad you enjoyed our straightforward approach. Enjoy your new car and see you again soon.

Posted 3 years ago

“I’ve used direct cars a few times now and always been happy. The staff are always very helpful and never pushy which is important to me.”

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Posted 3 years ago

Thank you Mark, it was a pleasure to once again do business with you. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 years ago

“This is our second purchase and once again excellent customer service no pressure good trade in value offered and picked the car up in 2 days. Thanks Adam who did a great job!”

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Posted 3 years ago

Thanks Alan for once again choosing us for your new car, we will look forward to seeing you again soon.

Posted 3 years ago

“Very helpful and informative.”

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Posted 3 years ago

Thank you James, enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“My partner and I recently bought a 4 Series Gran Coupe from Direct Cars. Had the pleasant experience of being sold the car by Nick who was friendly, approachable and great throughout. No pressure and felt very different to the usual car dealerships who try to take you for a ride. Part exchanged my own car without any fuss or hassle too which was great. Would definitely recommend.”

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Posted 3 years ago

Thanks Richard. Glad you enjoyed your experience and Nicks friendly no pressure approach. Enjoy your new car and see you again soon.

Posted 3 years ago

“Excellent experience with Direct Cars. Have already recommended to others. Would not hesitate to buy future cars from them. Great customer experience. Great new car.”

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Posted 3 years ago

Thank you Christine, we are happy you enjoyed your experience buying from us and that you have already recommended us to other people. Enjoy your new car and see you in the future.

Posted 3 years ago

“No pressure selling , relaxed friendly atmosphere , happy with trade in price given Sales Advisor Ian Whiting helpful and friendly and a credit to Direct Cars”

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Posted 3 years ago

Thank you Bryan, we are glad you enjoyed our relaxed, friendly atmosphere. We will pass your kind words on to Ian, enjoy your new car and see you again soon.

Posted 3 years ago

“Great range of car stock, paired with amazing service from initial inquiry to collection. I would highly recommend.”

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Posted 3 years ago

Thank you Trevor, enjoy your new car and see you again soon.

Posted 3 years ago

“Excellent service from the initial enquiry right thru to driving the car off the forecourt. The sales staff were great not pushy and answered questions honestly and provided evidence to support the history of the vehicle as requested. Would highly recommend Direct Cars and would certainly use them again myself.”

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Posted 3 years ago

Thank you Georgina for your kind words, we always aim to be honest and upfront from the beginning as you experienced. Enjoy your new car and we will see you again in the future.

Posted 3 years ago

“Ian Stirling was very efficient and friendly. We were extremely pleased with the service given.”

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Posted 3 years ago

Thanks Malcolm, we are glad to hear about the service you received from Ian and we will pass on your kind words to him. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 3 years ago

“What brilliant service”

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Posted 3 years ago

Thank you Thomas, we are happy you that enjoyed the service you received. Enjoy your new car and see you again in the future.

Posted 3 years ago

“From start to finish no problems and always willing to help.”

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Posted 3 years ago

Many thanks James, enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Very good service. Mr Thomas breeze was excellent to deal with overall very happy and very satisfied with his customer service.”

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Posted 3 years ago

Thank you Richard. We are pleased you was happy with the service you received, enjoy your new car and see you again in the future.

Posted 3 years ago

“I can recommend this company for their future car purchase. Helpful sales staff , workshops and valeting.”

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Posted 3 years ago

Many thanks David. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“I was apprehensive to buy a car remotely online but was very pleasantly surprised to have an excellent experience. Nick was very friendly and helpful in helping us purchase a Nissan Leaf ev which turned out better than expected. I have no hesitation in recommending Direct Cars or buying any car we may need in the future. Thanks Nick!!”

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Posted 3 years ago

Thank you Nazir, we will pass your kind words on to Nick. Enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“Great service and everything went well and so easy, great guys and my motor I purchase is fantastic and great price, thank you again Direct Cars”

Direct Cars 5 star review on 29th August 2021

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Posted 3 years ago

Thank you Martin, enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 years ago

“Great car sales showroom with friendly helpful staff. All the cars in stock were very well presented. Shaun who looked after us was patient, accommodating and wasn’t pushy in the slightest. We felt very comfortable at the showroom. Everything went through with the sale as arranged and we’re completely satisfied with our purchase. Thanks to Shaun and the rest of the team at Direct Cars.”

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Posted 3 years ago

Thanks Stephen, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“Very pleased with everything, cannot fault.sales personnel very friendly.Car was in excellent condition. Thank you very much.”

Direct Cars 5 star review on 25th August 2021

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Posted 3 years ago

Thank you Steven, enjoy your new car and see you again in the future.

Posted 3 years ago

“Was friendly and happy to help. Made the process quick and simple.”

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Posted 3 years ago

Thanks Wendy, glad you enjoyed our simple process. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Was the least hassle I've ever had purchasing a car, I walked out of this showroom 5 years ago because of how they spoken to me, but they have clearly improved massively I have gone from a hatter to an advocate of direct cars well done”

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Posted 3 years ago

Thank you Simon, we are glad you came back to us and enjoyed our no hassle approach. Enjoy your new car and see you again soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,217 reviews