Direct Cars Reviews

4.8 Rating 2,144 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always fully satisfied with the service I received from Ian selling me my 5th mercedes keep up the good work .”

Helpful Report

Posted 3 years ago

Hi Steven, thanks for the review and it was nice to see you again for your 5th car from us. Thanks again and see you soon.

Posted 3 years ago

“Hassle free”

Helpful Report

Posted 3 years ago

Thank you Judith, glad you liked our hassle free policy. Enjoy your new car and see you again in the future.

Posted 3 years ago

“Staff very friendly and efficient all explained thoroughly so was easy to understand all in all a good experience.”

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Posted 3 years ago

Thanks Jack, we do hope you are enjoying your new car and we will see you again in the future.

Posted 3 years ago

“Very happy with Dircect Cars excellent service from Ian”

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Posted 3 years ago

Thank you Stephanie, enjoy your new car and we hope to see you again soon.

Posted 3 years ago

“Very good service and excellent service from the staff. Very polite. Not pushy .I would recommend and deal again if needed”

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Posted 3 years ago

Many thanks Marina, we are pleased you was happy with the service you received from all our staff. Enjoy your new vehicle and we hope to see you again in the future.

Posted 3 years ago

“Very good service this my 3rd car got from Direct cars would highly recommend nothing is to much trouble very helpful”

Helpful Report

Posted 3 years ago

Thanks Patricia, it was nice to see you again and we hope you are enjoying your new car. See you again soon.

Posted 3 years ago

“Fantastic selection of cars at good prices, the sales representative Ian who dealt with me from start to finish was spot on, friendly, informative and good advice. Couldn't recommend highly enough”

Helpful Report

Posted 3 years ago

Many thanks Sam, we will pass your feedback on to Ian. Enjoy your new car and we hope to see you again.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thanks Alan, enjoy your new car and see you again soon.

Posted 3 years ago

“Staff were very friendly and helpful. Not at all pushy and very knowledgeable.”

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Posted 3 years ago

Thank you for your kind words David. We hope you are enjoying your new car and that we will see you again in the future.

Posted 3 years ago

“Efficient Helpful Professional I would recommend them highly I dealt with Ian who was all of the above 😁😎👍”

Helpful Report

Posted 3 years ago

Thanks for the great review and video Peter. We will pass your comments on to Ian and we hope you are enjoying your new vehicle, hopefully we will see you again in the future.

Posted 3 years ago

“Excellent customer car no pressure at all kept me well informed of progress of my bit of finance. Tom was brilliant Will definitely buy from this company again so happy with my new car feel like I have had her forever :)”

Helpful Report

Posted 3 years ago

Thanks Kerrie, we are happy you enjoyed our no pressure approach and we will pass your kind words on to Tom. Enjoy your new car and see you again soon.

Posted 3 years ago

“Excellent friendly service have used for my last few cars & will most definitely use again.”

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Posted 3 years ago

Thanks for the great review and choosing us again for your new car. See you again soon.

Posted 3 years ago

“Easy and felt safe whilst buying car”

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Posted 3 years ago

Thanks Ronald, we are glad you felt safe with the COVID practises we have put in place and you found the process easy. Enjoy your new car and we hope to see you again.

Posted 3 years ago

“No pressure sales approach, very professional. Would go back!”

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Posted 3 years ago

Glad you enjoyed our no pressure approach, enjoy your new car and see you again soon.

Posted 3 years ago

“Helpful staff, but don’t like the fact you can’t have a proper test drive and no one to show you how the various things work on the dashboard , obviously that’s a problem with buying a car at the moment”

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Posted 3 years ago

Thank you for the review Elvin, fingers crossed we will be able reduce our COVID measures soon and get back to a more normal way of operating! We hope you are enjoying your new vehicle and we hope to see you again soon.

Posted 3 years ago

“Our experience purchasing a car from Direct cars couldn't have been better, Tom (salesman)is extremely knowledgeable about the car I bought ,i can confidently say we will be returning to Direct cars for future car purchases and highly recommend them to anyone in the market for a new vehicle.”

Helpful Report

Posted 3 years ago

Thank you Carl, glad you was happy with your experience buying from us. Enjoy your new car and see you again soon.

Posted 3 years ago

“Great car. Good service. Happy customer”

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Posted 3 years ago

Hi Kate, glad to read you are another happy customer of ours. Enjoy your new car.

Posted 3 years ago

“Amazingly helpful throughout the process and so easy, I part exchanged my vehicle and that was easy also. Massive thanks to all the staff especially Ian who dealt with my case. Extremely happy with my new car, Would definitely recommend!”

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Posted 3 years ago

Thanks for the great review Jordan, we will pass on your kind words to Ian. Enjoy your new car.

Posted 3 years ago

“They had what I wanted did a good deal with my PX came away happy !”

Helpful Report

Posted 3 years ago

Thanks for your review, we are pleased that you are happy with your purchase. Enjoy your new car and we hope to see you again in the future.

Posted 3 years ago

“No pressure, allowed to view the card without being . Good range of stock. Sean helped us with any questions we had, and the collection of new car went without a hitch”

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Posted 3 years ago

Thanks Liam, we are happy you enjoyed our "No hassle No pressure" policy.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,144 reviews