Direct Cars Reviews

4.8 Rating 2,142 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the initial enquiry right thru to driving the car off the forecourt. The sales staff were great not pushy and answered questions honestly and provided evidence to support the history of the vehicle as requested. Would highly recommend Direct Cars and would certainly use them again myself.”

Helpful Report

Posted 3 years ago

Thank you Georgina for your kind words, we always aim to be honest and upfront from the beginning as you experienced. Enjoy your new car and we will see you again in the future.

Posted 3 years ago

“Ian Stirling was very efficient and friendly. We were extremely pleased with the service given.”

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Posted 3 years ago

Thanks Malcolm, we are glad to hear about the service you received from Ian and we will pass on your kind words to him. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 3 years ago

“What brilliant service”

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Posted 3 years ago

Thank you Thomas, we are happy you that enjoyed the service you received. Enjoy your new car and see you again in the future.

Posted 3 years ago

“From start to finish no problems and always willing to help.”

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Posted 3 years ago

Many thanks James, enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Very good service. Mr Thomas breeze was excellent to deal with overall very happy and very satisfied with his customer service.”

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Posted 3 years ago

Thank you Richard. We are pleased you was happy with the service you received, enjoy your new car and see you again in the future.

Posted 3 years ago

“I can recommend this company for their future car purchase. Helpful sales staff , workshops and valeting.”

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Posted 3 years ago

Many thanks David. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“I was apprehensive to buy a car remotely online but was very pleasantly surprised to have an excellent experience. Nick was very friendly and helpful in helping us purchase a Nissan Leaf ev which turned out better than expected. I have no hesitation in recommending Direct Cars or buying any car we may need in the future. Thanks Nick!!”

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Posted 3 years ago

Thank you Nazir, we will pass your kind words on to Nick. Enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“Great service and everything went well and so easy, great guys and my motor I purchase is fantastic and great price, thank you again Direct Cars”

Direct Cars 5 star review on 29th August 2021

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Posted 3 years ago

Thank you Martin, enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 years ago

“Great car sales showroom with friendly helpful staff. All the cars in stock were very well presented. Shaun who looked after us was patient, accommodating and wasn’t pushy in the slightest. We felt very comfortable at the showroom. Everything went through with the sale as arranged and we’re completely satisfied with our purchase. Thanks to Shaun and the rest of the team at Direct Cars.”

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Posted 3 years ago

Thanks Stephen, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“Very pleased with everything, cannot fault.sales personnel very friendly.Car was in excellent condition. Thank you very much.”

Direct Cars 5 star review on 25th August 2021

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Posted 3 years ago

Thank you Steven, enjoy your new car and see you again in the future.

Posted 3 years ago

“Was friendly and happy to help. Made the process quick and simple.”

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Posted 3 years ago

Thanks Wendy, glad you enjoyed our simple process. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Was the least hassle I've ever had purchasing a car, I walked out of this showroom 5 years ago because of how they spoken to me, but they have clearly improved massively I have gone from a hatter to an advocate of direct cars well done”

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Posted 3 years ago

Thank you Simon, we are glad you came back to us and enjoyed our no hassle approach. Enjoy your new car and see you again soon.

Posted 3 years ago

“Shaun was very helpful no pushy sales quick and efficient and friendly. After sales good as well would definately recommend yourselves thankyou”

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Posted 3 years ago

Thank you Ann, see you again in the future and enjoy your new car.

Posted 3 years ago

“Excellent service provided by hugely professional people who were polite knowledgeable and very helpful. Process from start to finish was simple and without being pressured and prices are very competitive. Would highly recommend Direct Cars and I would most definitely use their services again.”

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Posted 3 years ago

Thank you, enjoy your new car and see you again soon.

Posted 3 years ago

“Direct Cars were really helpful they put no pressure on us at all. We visited numerous times looking at the same cars. The buying process was easy to follow and collection the same Definitely recommend them. A special thank you to Shaun for you patience”

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Posted 3 years ago

Thanks Lesley, we are glad you found the whole process easy and pressure free. We will pass your thanks on to Shaun, enjoy your car and see you again in the future.

Posted 3 years ago

“Direct cars Sheffield I would like to thank the team at direct cars the service team and sales team were fantastic helpful and understanding to my needs . The aftersales the team give is so important and direct cars didn’t disappoint.. thanks dean Castle”

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Posted 3 years ago

Thank you Dean, it was our pleasure to assist you once again. Enjoy your new car and see you again soon.

Posted 3 years ago

“No hassle, No pressure selling, professional staff. Overall excellent service.”

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Posted 3 years ago

Thank you Lynn, we are pleased you enjoyed our no pressure approach. Enjoy your new vehicle and we do hope to see you again in the future.

Posted 3 years ago

“Couldn't believe how easy it was. Left us to look around with no hassle, chose a car we liked and then the staff couldn't have been more helpful. Would highly recommend. Special thanks to Ian, Shaun & Phil”

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Posted 3 years ago

Thanks June, we are glad you found it easy with our no hassle approach, we will pass on your thanks to Ian, Shaun and Phil. Enjoy your car and we hope to see you again soon.

Posted 3 years ago

“As always fully satisfied with the service I received from Ian selling me my 5th mercedes keep up the good work .”

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Posted 3 years ago

Hi Steven, thanks for the review and it was nice to see you again for your 5th car from us. Thanks again and see you soon.

Posted 3 years ago

“Hassle free”

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Posted 3 years ago

Thank you Judith, glad you liked our hassle free policy. Enjoy your new car and see you again in the future.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,142 reviews