Direct Cars Reviews

4.8 Rating 2,464 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service. Salesman friendly, knowledgeable and not pushy. Impressive site and showroom.”

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Posted 3 years ago

Thanks David, enjoy your new car and we will look forward to seeing you again soon.

Posted 3 years ago

“We would definitely recommend Direct Cars. We had a great experience buying our car. The salesman was very helpful & friendly. The atmosphere was relaxing - no pressure to buy.”

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Posted 3 years ago

Thank you, it is lovely to hear about your great experience dealing with us. Enjoy your new car and see you again soon.

Posted 3 years ago

“My first time buying from direct cars, I really enjoyed the experience. Nick was brilliant, he made everything clear about the car and the buying options. I love the car, I will be happy to take it to direct cars for its service and MOT, when I'm ready to buy again, I would definitely give Nick a call.”

Direct Cars 5 star review on 1st April 2023

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Posted 3 years ago

Thank you John, we will be sure to pass your kind words on to Nick. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 3 years ago

“A big thank you to Ian Whiting of Direct Cars for great service from start to finish .”

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Posted 3 years ago

Thank you David, we will pass your thanks on to Ian. Enjoy your new car and see you again in the future.

Posted 3 years ago

“No pressure to buy Sales men very polite and helpful Easy to purchase Car gift cleaning items very nice touch”

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Posted 3 years ago

Thanks Robert, good to hear you liked our no pressure policy. Enjoy your new car and see you again soon.

Posted 3 years ago

“Impressive site, well laid out, friendly and welcoming staff - I was pleased to be able to take my time and not be pressurised into buying. Thanks to Dave and his staff for sorting the car out when it developed a fault on the way home, everything resolved perfectly in the end! Thank you. 🙂”

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Posted 3 years ago

Thank you John, glad to hear that you are happy with all aspects including the outcome with the unfortunate little issue you had. We will pass your thanks on to Dave and all involved. Enjoy your new car and see you again soon.

Posted 3 years ago

“Very pleased with my experience here .no pressure was just given keys to drive and look around . Also thorough in covering all aspects .not forced into Any products .highly recommend .”

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Posted 3 years ago

Thank you Nicola, good to hear you enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 3 years ago

“Brilliant service, nice people.”

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Posted 3 years ago

Thank you Philip, lovely to hear about the brilliant service you received. Enjoy your new car and see you again soon.

Posted 3 years ago

“Could not of asked for better service no pressure sales would recommend direct cars thanks”

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Posted 3 years ago

Thanks Trevor, enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“The experience was fantastic with Direct Cars. We were left to look around the vehicle we were interested in without any pressure or hassle. Direct Cars also has an on-site vehicle test circuit, which is convenient to have a test drive with. The premises were spotless and the staff were all extremely friendly and helpful. The vehicle we have bought is just what we hoped for. We would definitely use Direct Cars again in the future! Highly recommend!”

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Posted 3 years ago

Thank you Ben, glad you enjoyed the no hassle no pressure experience. Enjoy your new car and see you again.

Posted 3 years ago

“Good quality car at the right price, good experience in buying with expert salesperson (Ian) who takes time to match you up with the correct car for your requirements, well pleased.”

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Posted 3 years ago

Thank you David, glad to hear about your recent experience and we will pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 3 years ago

“Very helpful friendly staff. Leave you to look at cars but are there for any questions. Very approachable. Shaun was very helpful and reassuring with all questions would highly recommend”

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Posted 3 years ago

Thank you Sarah, enjoy our new car and see you soon.

Posted 3 years ago

“Brilliant my experience was very good my sales rep Neil Wardle was very helpful and was able to answer all the questions I had it was the first car I have purchased from Direct Cars and would recommend any body to give them a go”

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Posted 3 years ago

Thanks Michael, lovely to hear about your recent brilliant experience. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Tom was very helpful no pressure to buy visited twice before buying with no pressure. Would have liked a follow up call as we asked about the boot shelf but didn’t get an answer”

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Posted 3 years ago

Thanks Tracey, glad you enjoyed the no pressure attitude that we adopt by all our staff and we will pass your comments on to Tom. Enjoy your new car and see you soon.

Posted 3 years ago

“Excellent sales advisor, Ian Whiting and would definitely recommend direct cars”

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Posted 3 years ago

Thank you Tracey, we will pass your kind comments on to Ian. Enjoy your new car and see you soon.

Posted 3 years ago

“Shaun the sale's man was pleasant and helpfull and that made a big difference instead of been hasseld”

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Posted 3 years ago

Thanks Peter, lovely to hear that you enjoyed our no hassle policy. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Purchased a Jaguar XF from Direct Cars. Shaun Palmer was their salesman and he was extremely helpful and not pushy. I picked up the car just over a week later and on the way home there was a problem with a warning light and so I contacted Shaun. They immediately offered to supply a courtesy car and took the car back to Sheffield for repairs. These were done very quickly despite the bad weather. I now have the car back and there are no further issues. Thankyou to all at Direct Cars.”

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Posted 3 years ago

Thank you Gary, great to read your comments about your recent dealings with us and despite the small issue you had that everything's is now all ok. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 years ago

“We found our perfect car at direct cars. The sales man shaun palmer was really nice he left us to look around the car and take it for a spin he didn't put any pressure on us he was friendly yet explained the process very clearly making us feel comfortable. Highly recommend shaun.”

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Posted 3 years ago

Thank you Sean, great to hear that you enjoyed the no pressure policy we adopt and we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“Hi just like to say how proffesional Shaun was made everything so easy myself and my daughter have had numerous cars off him he is a credit to your team. Thanks Shaun.”

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Posted 3 years ago

Thanks Philip, we will pass your kind comments on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“Tom Breeze greeted us and showed us around the car. Very satisfied with the service. They have a good selection of cars to suit all requirements. I would recommend Direct Cars.”

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Posted 3 years ago

Thank you Martin, great to here that you are another one of our very satisfied customers. Enjoy your new car and see you again soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,464 reviews