Direct Cars Reviews

4.8 Rating 2,216 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nick was very helpful and informative when I bought my car. On returning to the store when I was unsure of something about the car it was sorted out quickly and pleasantly”

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Posted 3 years ago

Thank you Winifred, enjoy your new car and see you again in the future.

Posted 3 years ago

“Great service as usual very welcoming and a quick sale thankyou to all the staff yet again definitely highly recommend to everyone”

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Posted 3 years ago

Thank you Romma, pleasure to see you again. Enjoy your new car and no doubt we will see you again very soon.

Posted 3 years ago

“Lovely salesman, helpful and not too pushy, which can be annoying. Service was good and a fair deal on other car.”

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Posted 3 years ago

Thanks Karen, enjoy your new car and see you again in the future.

Posted 3 years ago

“From start to finish in purchasing my new car ask for Sean he's the man we'll looked after no hard sell fair price for your trade in don't forget ask for Sean”

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Posted 3 years ago

Thank you Anthony for choosing us once again, enjoy your new car and see you again very soon.

Posted 3 years ago

“Nick was very helpful and friendly the car is amazing and with his help i understood everything for a first time driver”

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Posted 3 years ago

Thank you Niamh, we will pass your kind words on to Nick. Enjoy your new car and see you again soon.

Posted 3 years ago

“Great service very happy with our purchase.”

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Posted 3 years ago

Thanks Diane, happy to hear that you enjoyed the service we provide. Enjoy your new car and see you again soon.

Posted 3 years ago

“Excellent service sorted out with no problems. You can just wander around at your own pace. No pressure selling. Amazing place”

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Posted 3 years ago

Thank you Paul, glad you enjoyed our excellent service and no pressure environment. Enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“Very efficient salesman who listened to my criteria for a car and then selected those possible for me to look at. I was then able to sit in each car before making a decision. After deciding on one particular car I was then able to test drive it around the complex.”

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Posted 3 years ago

Thank you for your review, enjoy your new car and see you again soon.

Posted 3 years ago

“Sales man fantastic, extremely disappointed with the finance team not knowing policy with GAP insurance waisting my time, where I was waiting for nearly 3 hrs to drive my new car away. However salesman fantastic.”

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Posted 3 years ago

Hi Marc, many thanks for your review. We do apologise for the confusion in relation to the GAP policy, our finance team member made a genuine oversight in the age of the vehicle you purchased, which wouldn't have been covered by our current GAP provider. Despite this, we do hope you are enjoying your new vehicle and we look forward to seeing you again soon.

Posted 3 years ago

“Excellent service highly impressed with the whole experience over the moon with out new car.”

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Posted 3 years ago

Thank you David, happy to hear that you are impressed with the excellent service you received and that you are over the moon. Enjoy your new car and see you again soon.

Posted 3 years ago

“Very impressed, without any hassle. Adam was professional, answered all my questions and completed the deal to the satisfaction of both parties. I will be back, but it will be about 6 or 7 years!!”

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Posted 3 years ago

Thank you Kenneth, glad you enjoyed Adams's professional no hassle manner. Enjoy your new car and hopefully see you again sooner than 6/7 years time.

Posted 3 years ago

“No pressure from sales.plenty of choice. Knowledgeable staff.good experience.”

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Posted 3 years ago

Thank you Kevin, glad you enjoyed the no pressure experience. Enjoy your new car and see you again soon.

Posted 3 years ago

“It was a ver easy process, the sales staff were great”

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Posted 3 years ago

Thank you Louise, enjoy your new car and see you again in the future.

Posted 3 years ago

“Thank you Direct cars, Thank you Ian Whiting for your no hassle buying experience, loving my new ford edge! Service, moted, prepaired to a very high standard. Highly recommended, thanks again.”

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Posted 3 years ago

Thanks Daniel, glad you enjoyed the hassle free experience and we will pass your thanks on to Ian. Enjoy your new car and see you again soon.

Posted 3 years ago

“Very good service trouble free”

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Posted 3 years ago

Thank you Carl, happy that you enjoyed our service. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Terrific company to deal with.”

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Posted 3 years ago

Thanks Richard, enjoy your new car and see you again soon.

Posted 3 years ago

“No hassle. Plenty of time to look round with plenty of information displayed on vehicles. Helpful sales team and helpful finance team. Excellent service. Friendly, professional staff.”

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Posted 3 years ago

Thank you Richard, enjoy your new car and see you again in the future.

Posted 3 years ago

“Very helpful staff.no pressure from sales. Plenty of good quality cars on offer”

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Posted 3 years ago

Thank you Kevin, enjoy your new car and see you again in the future.

Posted 3 years ago

“Recently got a new car through direct cars, was a great experience from start to finish, everything was easy and dealt with really well, Sean who dealt with us was absolutely fab and made us feel very at ease throughout the process it was nice not to feel pressured into anything like you can sometimes with these things, he was a pleasure to deal with.”

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Posted 3 years ago

Thank you Eden, nice to hear about the pleasurable, no pressure experience you had, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“The staff at the Sheffield Direct Cars site were more than helpful throughout all the stages of purchasing my car. I have a garage and I will be recommending my customers to contact them the next time that they need a different car 10/10 , 5* Wells done and many thanks for a great car👍👍👍”

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Posted 3 years ago

Thanks David for your kind words and the recommendation to your friends and customers. Enjoy your new vehicle and see you again in the future.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,216 reviews