Direct Cars Reviews

4.8 Rating 2,144 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of cars. Found the car I was looking for and was able to look without being rushed, but knew assistance was there if needed. A good price and great service. I would certainly recommend Direct Cars”

Helpful Report

Posted 3 years ago

Hi Richard, thank you for your kind words. We hope you are enjoying your new car and we hope to see you again in the future.

Posted 3 years ago

“Great team and happy to help. Not pushy like other places, they leave you to look round in peace until you require their help.”

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Posted 3 years ago

Thank you Katy, we are glad you enjoyed our relaxed approach and enjoy your new car.

Posted 3 years ago

“Not available”

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Posted 3 years ago

“Hi my name is Ian. I had a run over to Direct Cars just to show my wife a car I was thinking of for towing a caravan at some point , the car I was looking for was an Hyundai i40 but I wanted a estate unit and no less than 140bhp Diesel unit , that being a turbo . Drove down the drive my wife said there was a car I was looking for on the left didn’t think much of it , sure enough there it was all the kit and more the right engine , full leather 25 thousand on the clock , picked up the keys from from Shaun we both had a drive put some cash on it to keep it for us picked it up on 11 June never looked back what a motor just coved 700 miles down the south cost never missed a beat . Thanks to Shaun and team keep those cars coming always a good place to take a look round . 👍”

Helpful Report

Posted 3 years ago

Thank you for review Ian, we are glad you are happy with your new car and we will pass your thanks on to Shaun.

Posted 3 years ago

“No hassle,no pressure but there if needed advice. Best car buying experience I've had by far.”

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Posted 3 years ago

Thank you for the great review David! Glad you liked our no hassle, no pressure sales enviroment and that everything went as planned. Enjoy your new car!

Posted 3 years ago

“Very good got good value for the car I was trading in”

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Posted 3 years ago

Thank you Janice! Enjoy your new car.

Posted 3 years ago

“A first class service, no hassle . I saw the car that I wanted asked for the keys and checked it out. I went to see Ian the sales rep and he sorted everything out with no fuss . I wasn't pressured into buying things that I didn't want this is the second car I have bought from Direct Cars and I would recommend them to everyone. Many thanks to Ian”

Helpful Report

Posted 3 years ago

Thank you for your review, Philip. We are glad you liked our no hassle, no pressure sales environment and that Ian was helpful. We will make sure he reads your comments. See you again soon and enjoy your new car!

Posted 3 years ago

“Good service no pressure. given keys to view car shaun was very good helped in every way he could. car was very clean inside and out a nice experience big thankyou direct cars and (shaun )very happy”

Helpful Report

Posted 3 years ago

Glad you liked our no hassle, no pressure sales environment, Robert! We will ensure Shaun reads your comments. Thank you and enjoy your new vehicle!

Posted 3 years ago

“Excellent service, Shaun dealt with me, what a great guy.”

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Posted 3 years ago

Thanks for the review Alan! Enjoy your new car.

Posted 3 years ago

“As always the service was second to none and nice to catch up with zed and the sales team”

Direct Cars 5 star review on 22nd July 2021

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Posted 3 years ago

Thank you, David. It was great to see you again! Enjoy your new car.

Posted 3 years ago

“Lovely staff. Had to return car as it had a problem. It was sorted straight away. No pressure to buy very relaxing atmosphere. Was able to get the car I wanted that suited me. Very happy highly recommend.”

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Posted 3 years ago

Thank you for your review Mollie. We are sorry that you encountered a problem shortly after delivery, but are pleased to see it got sorted quickly and that you were still happy with the service overall. See you soon and enjoy your new car!

Posted 3 years ago

“Painless purchase with good Comms throughout”

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Posted 3 years ago

Thank you, Carl. Enjoy your new car.

Posted 3 years ago

“A big thank you to all the staff for their help in buying our car . No pushy sales people , a fair price for my part exchange and the car was ready for collection with all the small jobs completed as promised by the collection day.”

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Posted 3 years ago

Thank you for your review Anthony. We are glad you enjoyed the experience. See you soon.

Posted 3 years ago

“We dealt with Tom who was helpful in every respect. We asked detailed questions about the price to be paid for our Trade in Vehicle. We were encouraged to look at several possible purchases and given every opportunity to examine and ask questions about the car we chose. We were always told the truth and given assurances about how their Garage would service and correct any discovered signicant faults. They did as promised and I was fully informed about the timetable. They are a credit to the trade.”

Helpful Report

Posted 3 years ago

Thank you for your great review Norman. We are glad everything went smoothly and as expected. We will pass on your feedback to Tom. See you soon and enjoy your new car!

Posted 3 years ago

“I picked up a Vw Tiguan. Lovely car. Dealt with Sean who was very helpful and made everything straight forward. Thanks Mike from nr Edinburgh”

Direct Cars 5 star review on 17th July 2021

Helpful Report

Posted 3 years ago

Thank you, Michael! We will make sure Shaun reads your good comments. Enjoy your new car.

Posted 3 years ago

“Easy and pleasant way to buy a car, you're given time to browse, no pushy salesman, lots of choice and good value”

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Posted 3 years ago

Thank you, Jonathan! We are glad you liked our no hassle, no pressure sales environment. See you soon.

Posted 3 years ago

“Great selection of high quality cars. Great prices. Genuinely helpful sales staff, not pushy at all. Didn't waste any time. An absolute delight to deal with Street having been messed around by numerous other dealers. Highly recommend!!”

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Posted 3 years ago

Thank you for your great review Sam! We are glad that you found everything to your liking. Enjoy your new car and see you soon.

Posted 3 years ago

“Excellent service from Shaun. Very professional.”

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Posted 3 years ago

Thank you, Delany. We will pass on your comment to Shaun. Take care and enjoy your new car.

Posted 3 years ago

“Both my husband and I were thrilled to bits with our experience of Direct Cars. We would both recommend the experience.”

Direct Cars 5 star review on 12th July 2021

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Posted 3 years ago

Thank you so much for your review and your recommendation. Enjoy your new car! See you both again soon 👋

Posted 3 years ago

“Excellent service. Would recommend Direct Cars to anyone who wants to buy a quality car.”

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Posted 3 years ago

Thank you for taking the time to review and recommend us! See you soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,144 reviews