Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Always there to help great service ask you what you want”

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Posted 6 years ago

“excellent service no pressure good price. i got exactly what i wanted.”

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Posted 6 years ago

“quick,polite,efficient,informative.good all round experience,would use them again.thankyou.”

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Posted 6 years ago

“The car we bought is all that we hoped for and the sale was made easy with the help of Jason.”

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Posted 6 years ago

“Good but Matt was missing”

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Posted 6 years ago

“Direct cars has to have the best car buying experience in the industry! From start to Finnish the whole experience was superb, no hassle whatsoever a fair PX price. I would use Direct cars again when I look to change my other car!”

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Posted 6 years ago

“I mr crowder found the all experience very satisfying very welcoming and very pleasant the salesman nick was very welcoming and very understanding to our needs the one thing I found extremely pleasant was there were on pressure and we wasn’t hassled By pushy sales reps which is a welcome surprise .”

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Posted 6 years ago

“very good from viewing to driving away. no handbook with car took 24hours for them to get one and contacted me next day”

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Posted 6 years ago

“Ian at Direct Cars was a pleasure to deal with and I would highly recommend the company to anyone looking for a smooth... helpful... and friendly service!”

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Posted 6 years ago

“This was my first time purchasing a car from a dealership and I couldn’t have picked a better place to purchase from! Staff are always on held being helpful and friendly with hassling.”

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Posted 6 years ago

“No pressure, friendly and helpfull, advisories on mot put right, very happy”

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Posted 6 years ago

“Got exactly the car we wanted at the right price. Staff were polite helpful and looked after us brilliantly everything was sorted easily and quickly. Will be the first place I go back to when I want another trade in 👍”

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Posted 6 years ago

“Direct cars were very helpful and quick to replace me with another car at a great price . I really do recommend them 👍. Peter Scullion”

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Posted 6 years ago

“Fantastic service from Direct cars haven’t had any problems , would highly recommend to anyone no hassle from sales team just left you alone but we’re more than helpful when you needed anything Shaun our salesman was fantastic couldn’t do enough for us brilliant guy . I would also like to thank direct cars in their patience in holding the car for us while we got the cash together for the deposit really helped . Fantastic jobs guys thank you thanks Shaun will be back in a few years for my next car for sure.”

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Posted 6 years ago

“They do what they say on their posters.”

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Posted 6 years ago

“Needed a second car.Recently bought from Direct Cars,no hassle sales,had an issue with previous purchase which was quickly sorted.One point with the recent purchase.I was disappointed with the interior valet.”

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Posted 6 years ago

“Very good helpful and friendly staff. Makes the sale and purchase a simple process.”

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Posted 6 years ago

“Pleased the prompt action to correct and finalise the deal. Staff were pleasant and welcoming though after traveling over 2 hours to the garage had expected to be offered a tea or coffee! Disappointed to have to point out that the standard puncture repair equipment and fuel funnel were missing. Suspect a less than honest answer to how the auto start / stop works with a Ford powershift (automatic). It wasn't working possibly because the battery charge is required to be more than 75%. Also the policy of not accepting credit cards while saving Direct Cars money potentially exposes the buyer to more risk.”

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Posted 6 years ago

“Great service and quick turnaround although no free cofee 👍🏼”

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Posted 6 years ago

“I found them very helpful and efficient. Customer service skills were very good too. Love my new car!!!”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,264 reviews