Direct Cars Reviews

4.8 Rating 2,409 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. My sales representative, Shaun, was absolutely amazing and guided me through everything as I had never bought a car from a dealer before. The gentleman in the finance department, Garath, was also brilliant and explained everything. No pressure, and totally hassle free. Quick preparation of my vehicle, and it came out absolutely perfect mechanically and totally spotless inside. Thanks guys!”

Direct Cars 5 star review on 9th May 2019

Helpful Report

Posted 6 years ago

“The car I finally chose was one of four, Ian the salesman explained the details of them all very well. It was also easy for payment to be finalised.”

Helpful Report

Posted 6 years ago

“Helpful staff and speedy service.”

Helpful Report

Posted 6 years ago

“Brilliant service, quick, efficient, knowledgeable......and no nattering! 😂. Well done Darren Martin, I bloody love my yellow Juke!!!”

Helpful Report

Posted 6 years ago

“The process of buying the car was very straightforward. Darren, the salesman was lovely, made the whole process very easy. He was very personable, and gave us all the time we needed.”

Helpful Report

Posted 6 years ago

“Salesman Andy was friendly and good at his job but think the Charm School was closed on the day Finance guy went!! Shook our hands when taken into his office by salesman but once we told him was paying cash because of high APR rates his demeanour changed completely and we was ushered out!!”

Helpful Report

Posted 6 years ago

“This was my second purchase from Direct Cars, I particularly like the no hassle approach. When making the purchase the sales personnel are very helpful and friendly. My husband and I were very well looked after. I would definitely use Direct Cars for my next vehicle purchase and wouldn't hesitate to recommend them.”

Helpful Report

Posted 6 years ago

“I have been looking for a car for when I was due to retire and found what I was looking for at Direct Cars. Darren dealt with the initial test drive etc and kept me up to date with what was happening e.g the car was re- registered from an NI plate. No problems whatsoever, no pushy sales techniques.l go there again if I decide to change cars again. Highly recommended”

Helpful Report

Posted 6 years ago

“Professional service provided”

Helpful Report

Posted 6 years ago

“Not impressed with the service at all, there was some marks and scratchs on the rear bumper only minor and easily solved, i was told these would be looked at and make them as good as possible, direct cars did not even attempted to sort the problem it as exactly the same no different and no attempt at all considering £17000 has just been spent on a car totally pathetic as is just a 1 month warranty which is more like a back street Arthur Daly warranty even worse as you get 3 months with most of them, i will never consider direct cars ever again and to my pleasure have managed to put off 3 potential customers already including my daughter who was 95% set on a car she had seen on your website, went to Mint cars just down the road you could learn a lot from them, goodbye.”

Helpful Report

Posted 6 years ago

“Car is amazing, drives really well and has a brilliant spec. All of the advisors were really friendly and made sure you chose the best car for what you wanted.”

Helpful Report

Posted 6 years ago

“No hassle, professional and personal service. Trustworthy sales techniques. This is our third car from here and foresee us returning when ready for our 4th.”

Helpful Report

Posted 6 years ago

“Very easy to buy a car from Direct. (I didn't part exchange so cannot comment about that aspect). Friendly sales staff who explain things clearly and are not "pushy" or trying to sell you optional extras you don't want. I had to return the car I purchased twice in 12 hours as warning symbols were flashing but the staff acted quickly to remedy the faults in the workshop.”

Helpful Report

Posted 6 years ago

“Always plenty of choice and various price ranges. Really lovely and helpful staff.”

Helpful Report

Posted 6 years ago

“Not pushy browse at your let”

Helpful Report

Posted 6 years ago

“Really nice staff friendly and helpful. The only issue I had was with the valeting of car very poor.”

Helpful Report

Posted 6 years ago

“Very good communication, they are sorting out teething probs with TPS sensor etc , good to take out warranty on car which i did.”

Helpful Report

Posted 6 years ago

“Very helpful & straightforward. Particularly the help and friendliness of your salesman.”

Helpful Report

Posted 6 years ago

“Friendly and helpful team! Really happy with my new car! Thanks!”

Helpful Report

Posted 6 years ago

“Everyone who I dealt with was very friendly & helpful”

Helpful Report

Posted 6 years ago

Direct Cars is rated 4.8 based on 2,409 reviews