Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second purchase of a car from Direct Cars, which means that they have gain my trust in the quality of the cars they sold. Special thanks to the seller Ian who made buying a car a pleasure. I recommend to everyone.”

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Posted 6 years ago

“I’ve bought a few cars from Direct over the years and have always found the service excellent.”

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Posted 6 years ago

“Pressured into changing my car with reassurance that new car would be more economical. This turned out to be very wrong. When I asked to swap back to my old car, I was told that by putting another owner on the log book the car was then worth nearly one thousand pounds less than I paid for it so it was a very expensive exchange. However Direct Cars are now offering the car I returned at a price of £5 less than when I bought it. Somehow I have the feeling that this is is not very fair. It appears that I am the only one who has lost out here.”

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Posted 6 years ago

“Always top quality”

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Posted 6 years ago

“Great efficient service”

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Posted 6 years ago

“Fantastic five star service nothing too much trouble Wouldn’t go anywhere else for my car”

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Posted 6 years ago

“My second car from Direct cars, Sheffield and on both occasions was met by the very lovely Ian who was most helpful, cheerful and very informative. I have informed all my friends who have said they are looking for a new car. I have already said that when I am ready for my next car I will be back”

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Posted 6 years ago

“Very easy to deal with once I'd made my selection, no hassles at all and everything explained in a thorough professional manner”

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Posted 6 years ago

“I recently purchased a Hyundai i10 and I am very pleased with both the vehicle and the way the sale was conducted. Jason was pleasant and courteous throughout and the whole experience was done efficiently and informatively throughout. Many thanks to all concerned.”

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Posted 6 years ago

“I really found the experience of buying my car wonderful . There was no hassle from them, just left us to look even when we asked for the keys. . Very friendly and informative. Andy even rang a couple of days later to see how we were getting on with the car.well impressed.”

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Posted 6 years ago

“I always look around when I am in the market for a vehicle. But I always end up back here. Great selection of cars, large or small to suit all budgets. And no hard sell tactics from the staff.”

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Posted 6 years ago

“Shaun was fantastic yet again great service Thanks guys”

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Posted 6 years ago

“Poor after service, multiple false promises.. still awaiting...5 months later for a return call to repair damage caused to my car by this dealer and advised it was a priority to be done!!! Made many family purchases previously..but this is the last one”

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Posted 7 years ago

“A very relaxed place. With plenty of help from all staff. Recommended them b4 to someone who bought a car from them. My second purchase from them as before used eckington motors.”

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Posted 7 years ago

“Direct Cars are fantastic! I have been using them for 3 years now for everything car related - bought 2 cars from them, used them for my annual services, MOTs etc...I wouldn’t use anyone else as I have found Direct Cars to be the best of the lot. From the salesmen to the mechanics and the receptionists, they are all lovely, yet so professional...no pressure to buy, laid back but helpful. They let you look round for a car in your own time without pestering you and then if you choose one of their cars they guide you through it step by step. If you are thinking of buying a new used car, I would highly recommend going to Direct Cars.”

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Posted 7 years ago

“I've used direct cars many times and have always found the staff excellent. Friendly, helpful and not pushy with sales. Any after sale issues with new vehicle quickly sorted with minimal fuss.”

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Posted 7 years ago

“No hassle..No pushy salesmen..Easy transaction”

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Posted 7 years ago

“I find direct cars the best place to buy a car from they are all friendly helpful and always look after you iv bourt cars from them for well over 10years and will probably continue for over the next ten years dave and shaun are the sales guys to ask for both 5 star 🌟 guys and zed in finance is also a 5 🌟 they all make you feel welcome and help you as much as they can thank you”

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Posted 7 years ago

“Great service,no pushy salesmen,shaun the salesman that dealt with us was great,I've bought from direct cars before,so i new i would get a great deal on my new car plus got a great part ex valuation,would definitely recommend to anybody thinking of buying a car.”

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Posted 7 years ago

“Staff were helpful and there when you needed them but gave you plenty of time to yourselves to wander round viewing the cars”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,536 reviews