Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can honestly say the whole experience from start to finish was superb. No pressure either on the phone or face to face. I was able to view all the vehicles without any hase or high pressure sales patter. I was able to collect at my leisure as I had to travel from Devon but totally worth the journey. I must say Sean and Jack made rhe whole process slick and enjoyable. Also great price and great car. Thanks Tim”

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Posted 6 years ago

“Friendly & very helpful”

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Posted 6 years ago

“No pressure to buy, honest advise. All staff friendly and helpful”

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Posted 6 years ago

“Thank you for your outstanding service. You provided a helpful no pressure environment, a very fair deal and the car was excellently prepared. This was the first time I have used Direct cars but it will definitely not be the last. Special thanks to Ian Whiting.”

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Posted 6 years ago

“Excellent customer service. Well done!”

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Posted 6 years ago

“Great service and looked after very well”

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Posted 6 years ago

“First of all I have to apologise for not responding sooner! I was very impressed in the manner in which Direct Cars and in particular your employee Nick Wardle dealt with my son and I during our visits. The car was immaculate when I took possession and having driven it during these past 4 weeks since purchase,I am delighted with it. Everything I wanted in a car.Thanks for all your help and Nick's particular input. Kind Regards,Allan Lawton”

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Posted 6 years ago

“I was happy overall with the professional service that Direct Cars offered throughout the purchase of my new car”

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Posted 6 years ago

“There is a wide range of cars in stock to choose from...”

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Posted 6 years ago

“Andy marvelous”

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Posted 6 years ago

“This is the fourth car from them and again first class service from choosing the car to picking up and will be getting my next car from them in a couple of years 10 out of 10”

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Posted 6 years ago

“There is no pressure sales so you are free to wander and peruse.The cars they have on display are always newer cars with little or low mileage.This is the fifth car we have purchased from Direct Cars over the last few years and their philosophy has not changed insomuch that you will obtain little or no discount on the price but will always get a good deal all round coupled with great service.I have recommended them to numerous friends and family who in turn have gone onto buy a car from them.”

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Posted 6 years ago

“The sales executive was very professional and did everything he could to make buying and taking delivery easy and on time superb”

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Posted 6 years ago

“Love my new car! Only down side is I found many off the same spec cars on auto trader for less money! It was only the closeness of direct cars that swayed me!!”

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Posted 6 years ago

“Great service, even allowed us to takeover our car on a Sunday.”

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Posted 6 years ago

“Great customer service. Great advice Good price”

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Posted 6 years ago

“We were allowed to look around with no pressure selling. When we pointed out about bald tyres on the fiesta we were interested in he assured us that these would be sorted before we bought it. When we collected the car Tom showed us around the car, as there was no handbook available, which he promised would be sent on to us.”

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Posted 6 years ago

“Friendly professional service with no pressure.”

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Posted 6 years ago

“Professional, gave me a fair amount of privacy, no hard sell, knowledgable”

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Posted 6 years ago

“No hassle or pressure to buy, salesman who knew what he was doing, no problems with transaction”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,057 reviews