Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service from Direct Cars.The salesman,Shaun Palmer was polite and efficient and helpful in every way. Nothing was forced on to us and our questions were answered truthfully. Excellent.”

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Posted 6 years ago

“Direct Cars was recommended by a friend. *Left alone to look at the cars. *Approachable, friendly staff. *Smooth process with the purchase of my lovely car.”

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Posted 6 years ago

“Overall great service with car salesman nick, allowed me to view and test drive the car. Quick transfer to arrange all paper work and setting up payment.”

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Posted 6 years ago

“Cant fault them, friendly helpful sales staff and purchased car beautifully prepared on time which we are really pleased with”

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Posted 6 years ago

“In my opinion, straightforward and pleasant experience. No pushy salesmen, no pressure to buy and no haggling over price. Process is very transparent and makes car buying a pleasure.”

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Posted 6 years ago

“Very happy with our car even more so of the service from Shaun , talk about bend over backwards for us nothing was too much trouble , lovely guy . This was our first buy from direct cars and now I'm asking myself why ?”

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Posted 6 years ago

“we found the salesmen very good, not pushy or in your face so you could make your choice and then ask the questions you needed to know. The salesman (Ian) did everything to help us changing private plates and was very knowledgable would recommend Direct Cars to anyone.”

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Posted 6 years ago

“Very straight forward part exchange and purchase. Very little paperwork, friendly sales staff and very good communications. Collected car and really happy with purchase over the first few days of ownership.”

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Posted 6 years ago

“Great service, nice and quick despite lots of forms to complete and Darren couldn't have been more helpful, even though I was buying something at the cheaper end of the market I still felt important.”

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Posted 6 years ago

“Staff very knowledgeable and helpful. Went the extra mile to help. Efficient service and good communication. Completely happy and when my husband replaces his car we will definitely come back. Thank you”

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Posted 6 years ago

“I was very pleased with the service from Direct Cars and Andy in particular. They contacted me timeously and were always helpful. Even after I bought a car, I was phoned the next day to check everything was ok!”

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Posted 6 years ago

“It was worth the 50 min drive for us to go and have a look at some cars at direct cars.. We had got a car in mind from the website.. We saw the car and Ian the sales man came and zapped it open and then left us with the keys to look around the car and start it up etc...we liked the car so we went into the building to talk about it Ian was waiting for us and in a friendly relaxed atmosphere with no hard sell on extras you could purchase if you wanted.. (we choose not to) we purchased the car... We picked the car up the following week with once again a relaxed atmosphere while sorting tax etc out... We had previously walked out at a main dealer due to them trying to push extras etc on us... I would definatally recommend direct cars”

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Posted 6 years ago

“Great service, no hassle, no push to buy. Mr Milnes was very professional and supportive throughout the sale. Mr Phil from finance department was also very helpful. It was a smooth journey. Would highly recommend. Thanks Dave”

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Posted 6 years ago

“Great experience allowed to take time with each car I chose to look at and never once felt pressured to buy anything all the staff were courteous and Rob who l dealt with was top notch very pleasant guy to meet and made you feel at ease thank you”

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Posted 6 years ago

“This is the second car I have purchased from Direct Cars. I went back to them for my new car as I was highly satisfied with the excellent service I received the first time. They provide a highly professional service. I would not hesitate to recommend them.”

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Posted 6 years ago

“Overall was good but not willing to negotiate on trade in or price paid for new car. Then i was charged £50 for new number plates with direct cars logo on.The original plates would have been fine. Thought it was a bit cheeky to charge me for your advertising. Also no mats supplied with car. Penny pinching mentality. The sales adviser was very good and helpfull.”

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Posted 6 years ago

“We had a great experience with Direct Cars. Shaun was just right, he gave us space to make our decisions but was still attentive. We made a fair deal and we are delighted with our new car.”

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Posted 6 years ago

“I have bought several cars and Shaune has been as helpful as always thanks”

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Posted 6 years ago

“My daughter has now got the car of her dreams she's delighted with it”

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Posted 6 years ago

“Nobody hassling you and very professional salesman.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,264 reviews