Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

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“There was no sales pressure any questions where answered and if they did not know they would find out for you a very good stress free experience and one of which I shall recommend to all.”

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Posted 6 years ago

“We had looked on the Direct Cars website to find a car to buy. The website is very easy to use, shows good, clear photos and gives plenty of relevant information. We dropped by the Sheffield branch and were seen by Andrew, who took us for a test drive in the vehicle we had seen. While we were there, we saw a couple of other cars that took our interest, and Andrew was very good, and gave us all the time we needed to look around the lot. We eventually decided that the first car wasn't the one for us, and took another car out for a test drive. This was definitely the one, and we agreed to buy the Renault Kadjar which we now own. Andrew was very patient with us, and is a really nice friendly person with a good sense of humour, who put us at ease, and made the whole experience a real pleasure. All the staff were pleasant and polite, but Andrew really did go the extra mile to make this a really good experience. We are thrilled with our purchase, and would definitely buy from Direct Cars again.”

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Posted 6 years ago

“When I arrived the money hadn't cleared nobody advised me we then set off home to receive a call on route saying it had why this was not checked when we were still in the showroom I have no idea. The car was then returned a week later as the boot wouldn't open despite all the checks on the list being ticked. Didn't find the sales guy very appealing.”

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Posted 6 years ago

“Superlative service from Ian Whitting from the moment I rang to reserve my vehicle to collection. Top Rate”

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Posted 6 years ago

“Dealt with Jack Stoakley when buying my ds4 well mannered helpful and answered all my questions,the car was well presented before i drove it away unlike dealings previously with terrible presented hatfield peugeot dealers.I drove from nearly 400 miles to get the car and Jack phoned a couple of days later to see if everything was ok with the car, would buy from him again Many thanks.”

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Posted 6 years ago

“Tom Breeze was excellent - gave us plenty of time to look around - no pestering. Then sale and part ex dealt with quickly and efficiently. Tom was very helpful and would definitely use you again. Love the car.”

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Posted 6 years ago

“I was very happy with the service I received upon buying my car this week! I had a very pleasant, chilled experience and fast service, as my car was ready for collection the very next day! Thanks x 🚗”

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Posted 6 years ago

“We have been to a few car supermarkets and can honestly say the experience here was un-pressured quick and simple, would recommend”

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Posted 6 years ago

“We experienced a very pleasant and easy transaction which necessitated just two visits to site, once to test drive and purchase and once to collect. Sales staff were very helpful.”

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Posted 6 years ago

“Have used many times Direct Cars for services and MOT's, always happy and trust your service and always have the use of a courtesy car which helps. For the second time we have bought car from Andy Benton. He is genuinely a very helpful, friendly and someone we completely trust to give us a good deal but not feel like the traditional car salesman who could put you off buying a car in pushing you into one. Andy i feel is a huge asset to Direct cars and someone who deserves his job there. I work in nursing on a minimum wage so money is precious to me and the choice of car i make. Getting one hundred pounds reduced and a full tank of petrol was a huge bonus and much appreciated. We love our new Mazda3 and everything that went into our experience in buying this time. Thank you especially to Andy Benton and thank you always your team there. Kind wishes, Elaine & James Irving.”

Direct Cars 5 star review on 3rd July 2018

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Posted 6 years ago

“Good service , friendly staff”

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Posted 6 years ago

“A hassle free - no pressure, friendly service. Excellent customer service from start to finish. Would definitely recommend & would definitely buy a car from them again!”

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Posted 6 years ago

“Got the car I wanted at the price I wanted without the hassle you get from other dealers”

Direct Cars 5 star review on 1st July 2018

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Posted 6 years ago

“Excellent service. Shuan palmer kept everything on time. And made a follow up call a week after my purchase. And would definitely use direct cars again.”

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Posted 6 years ago

“Fast friendly and efficient service.”

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Posted 6 years ago

“The sales man was very helpful he explained all the options available to us.”

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Posted 6 years ago

“Being disabled i wanted a car that i could get in and out of with ease so i had no particular vehicle in mind. Walked around their display trying to decide and find a car that i liked, each time the salesman would go collect the keys and give a quick run down of that particular car. No pressure, no rushing, nothing was to much trouble.”

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Posted 6 years ago

“You had the car that I wanted to buy. That made me go through the buying process. When I wanted to pay part by credit card I couldnt. I offered to pay with a debit Visa electron card, I couldnt. So I asked favours from a number of people to get the funds from visa electron to my Gb Visa. I have tried arranging to pick the car up Saturday or Sunday but it was possible only in the morning with the reasoning that you could loose customers if arranging my car to be picked up. I thought I was a customer too! I finally needed to take half a day off to come over from Liverpool to pick the car up.”

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Posted 6 years ago

“The car was reaervrd and ready for me to view.”

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Posted 6 years ago

“Excellent sales team, made the whole process so easy. Very happy with our purchase”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,057 reviews