Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with, great customer service. 10/10”

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Posted 6 years ago

“Good communication good price on px very happy with service all round”

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Posted 6 years ago

“The service we got was second to none and I would have no problem in telling friends and family about direct cars”

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Posted 6 years ago

“So pleased from start to finish. The car was exactly as described, open and honest salesman, amazingly quick turnround to suit my shifts. Would recommend with confidence to anyone wanting peace of mind and quality.”

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Posted 6 years ago

“Very pleased with the Direct Cars service: friendly, helpful and hassle free. Would definitely return and recommend to others.”

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Posted 6 years ago

“Very friendly staff and so helpful and true to their word this our second car and after sales very good”

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Posted 6 years ago

“Very helpful. Not at all pushy,”

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Posted 6 years ago

“Great no haste experience- made the whole transaction straight forward”

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Posted 6 years ago

“We found the salesman Jack to be very helpful and not at all pushy, which we really appreciated as buying a new car isn't something I find particularly enjoyable. Jack made the whole process as smooth as possible. Thanks Jack”

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Posted 6 years ago

“Good experience. Sean Palmer very helpful and polite. We are pleased with our purchase and would buy from Direct Cars again.”

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Posted 6 years ago

“Good service overall, happy with the vehicle.”

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Posted 6 years ago

“I would 100% recommend direct cars regards the vehicles and customer service. Darren was outstanding, efficient and helpful and nothing was too much trouble. We can't thank them enough for a super friendly and efficient service. Thank you Direct Cars.”

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Posted 6 years ago

“Brilliant service ,very friendly and helpful staff and good quality cars ,just bought my dream car from them and couldn't have asked for any more .Would definitely use direct cars again in the future”

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Posted 6 years ago

“Brill, the gentleman that we dealt with was excellent.”

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Posted 6 years ago

“Easy to deal with without the pushiness of normal car showrooms. Jack was very helpful and understood what i wanted from the start to finish. would highly recommend and reuse.”

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Posted 6 years ago

“Excellent service from start to finish & a big shout out to Dave Milnes who sorted my tax out for me”

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Posted 6 years ago

“We have been using Direct Cars for many years. They never disappoint. Ian, the sales advisor is absolutely brilliant and the whole transaction went smoothly from start to finish as always. Would recommend this company to anyone.”

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Posted 6 years ago

“No hassle very helpful and very obliging especially nick Wardle and Debbie Shaw service controller”

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Posted 6 years ago

“From the moment we met Sean Palmer at the Sheffield site, we felt comfortable and confident he would look after us and we never felt under any pressure. It's not easy buying a another car when you have been used to the same one for 15 years, so we were out of our depth a bit. Sean was really polite and friendly and listened to what we didn't want and also that we preferred another Peugeot 308 and we got exqctly what we wanted. Sean gave us a very fair price for our trade-in Peugeot and the transaction was sorted satisfactorily and we arranged to pick our new car up at a time that was convenient for us all. I cannot recommend Sean enough, he was really great and a credit to Direct Cars at Sheffield.”

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Posted 6 years ago

“very polite salesman kepted me updated throughout the process”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,264 reviews