Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant from start to finish under very unusual circumstances”

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Posted 6 years ago

“We were dealt with very friendly staff and had no problem with the purchase of our 3rd vehicle that we have bought from Direct cars”

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Posted 6 years ago

“Great customer service, always kepted me informed of the process of my car, very professional and friendly service, this was my first time buying from Direct Cars, will definitely be buying from them again and recommending to my friends and family. Thanks Direct Cars Sheffield.”

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Posted 6 years ago

“This is the 3rd car I've purchased from direct. You always feel welcomed by colleagues there, Tom was a great help throught the sale with David being is cheery self and its always great to talk to Zed even though under the circumstances this had to be over the phone. All top blokes”

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Posted 6 years ago

“Great service and great experience”

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Posted 6 years ago

“Very happy with Car purchased, good deal i think, and they did what they could to provide test drive all be it short during these strange times, also made sure car would clear my awkward drive way by sending driver to my home to test this.”

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Posted 6 years ago

“Quick, efficient service, good range of vehicles, friendly staff, excellent!”

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Posted 6 years ago

“Very good experience all round. Although the valet of the car wasn’t up to much in my opinion. I’ve had to clean it all again myself. But other than that all good. Would 100% recommend.”

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Posted 6 years ago

“We bought a car from direct cars just as they were opening again. We found them to be very professional and extremely well prepared for the social distancing regulations. The whole experience was exemplary and we would definitely use them again. Also the car we bought is fabulous!”

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Posted 6 years ago

“Even though we are in lockdown, I was still able to pick up my new car, which I needed for work. Great service, amazing staff and felt very safe picking my car up as it had been fully sanitised and cleaned. The office was immaculate and had masks and gloves waiting if need be. Also I was able to get information and pictures on a few cars so was really helpful.”

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Posted 6 years ago

“I have bought 2 cars from direct cars and both times the service has been fantastic and down to earth no hidden costs”

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Posted 6 years ago

“This is the 4th car I have bought from Direct cars over about 10 years. Customer service is friendly and easy to understand, there is no waffle. Tom who dealt with us was excellent. Cars are always in perfect condition and have never let me down. Always great value for money and p/x is fair. Will go back next time. Thank you.”

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Posted 6 years ago

“Under the present circumstances I don’t see how you can improve things. I was treat with politeness and respect, all involved deserve a big pat on the back”

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Posted 6 years ago

“Wow . Viewed ,Bought Taxed and Insured a Ford Mondeo Vignale in under 15 minutes . Sales team had everything prepared for me , observed social distancing guidelines and had the car sanitised in readiness for my viewing. . Thank You”

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Posted 6 years ago

“Could not fault the way the sale went through under difficult times with covid 19! The car was in showroom condition when I picked it up. Brilliant service.”

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Posted 6 years ago

“This is the third car we have bought from Direct cars, and would highly recommend. They are always helpful, friendly and fair. We will use them again.”

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Posted 6 years ago

“I found the whole experience with Direct Cars to be excellent. These are difficult times to be buying a car (corvid 19), however the sale staff kept in touch and everything from payment to delivery went really well. My thanks to Mike and Lee.”

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Posted 6 years ago

“the guys in Sheffield were amazing1”

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Posted 6 years ago

“A big thank you to the guts I dealt with, from making the initial enquiry to actually driving out of the gate with the car could not have been easier.”

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Posted 6 years ago

“Big thanks to Lee and Tom for helping me part exchange, view and test drive my new car. Excellent service. I highly reccomend.”

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Posted 6 years ago

Direct Cars is rated 4.8 based on 2,536 reviews