Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service.”

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Posted 1 month ago

Thanks Sarah, enjoy your new vehicle and see you again.

Posted 3 weeks ago

“Excellent service, no pushy sales people. Very polite & professional. Serviced & checked car before release. They noticed the rear camera wasn't up to standard. So offered either a later collection or to come back when the camera had arrived. Only had the car 2 weeks, but super happy with it. I would certainly recommend Direct Cars.”

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Posted 1 month ago

Thank you Gilly, great to hear you enjoyed our excellent service and are super happy with your purchase. Enjoy your new car and see you very soon.

Posted 3 weeks ago

“Very pleased with the service.”

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Posted 1 month ago

Thank you Eduard, it's good to hear you are very pleased with the service we provided. Enjoy your new vehicle and see you again.

Posted 3 weeks ago

“i like buying trom direct cars its my 4th car from there highly satisfied”

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Posted 1 month ago

Thanks Peter for choosing us again. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“We reserved the vehicle ahead of viewing it as we were having to travel a couple of hours to go and see it. The gentleman on the phone was lovely, very helpful answering our questions, and wished us a safe journey. Traffic on the motorway was horrendous on our way there, and as we were alot later than what we had said we'd be, the gentleman rung to check that we were OK. We arrived with only 25 minutes to look at the vehicle and test drive it on the grounds. Tom gave us the key and left us to have a look and a drive, and told us where he'd be if we wanted him for anything. There was no pressure or babbling on like you get with other vehicle sales establishments. The vehicle is exactly what we want and need, and sorting out the paperwork was quick and easy. Both gentlemen that we dealt with from reserving, to buying, and then to collecting were friendly, easy to talk to and professional. We are glad we bought our vehicle from here and would definitely recommend Direct Cars. Thanks guys!”

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Posted 1 month ago

Many thanks Bethan for your lovely words and we will be sure to pass them on to all involved. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 weeks ago

“Very helpful.good salesman no pressure to buy the car .pleased with the car”

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Posted 1 month ago

Thanks Leslie, great to know you enjoyed our no pressure policy and found us very helpful. Enjoy your new car and see you again.

Posted 3 weeks ago

“Fantastic place to buy a car I’ll definitely be back for my next one Friendly knowledgable staff that aren’t pushy Great selection of stock available”

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Posted 1 month ago

Thanks Martin, glad to hear you found us fantastic. Enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 3 weeks ago

“What can I say ......BRILLIANT....and a lovely car too”

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Posted 1 month ago

Thank you Patricia, great to know you found us brilliant. Enjoy your new car and speak to you again soon.

Posted 3 weeks ago

“Great service from all your staff, very helpful, really friendly! Only downfall is test drive area isn't big enough, long enough to get out of second gear to get a proper feel of the car! Even though up to now with car we bought we would buy from you again!”

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Posted 1 month ago

Thank you Julian, enjoy your new vehicle and see you soon.

Posted 3 weeks ago

“Fantastic service. Very helpful staff and made the process of buying my new car and part exchanging my old one very easy and hassle free.”

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Posted 1 month ago

Thank you Lauren, great to know you found our no hassle policy fantastic. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Our second time with Direct Cars, no pressure at all and Luke was very helpful. We were able to get the right car for us at the right price! We would highly recommend Direct Cars at Sothall.”

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Posted 1 month ago

Thanks Martin, enjoy your new car and we will look forward to seeing you again soon.

Posted 3 weeks ago

“Really helpful service. Friendly and informative.”

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Posted 1 month ago

Thank you James, glad to hear you found our service really helpful. Enjoy your new car and see you again in the future.

Posted 3 weeks ago

“Good would buy from them again”

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Posted 1 month ago

Thank you Jennine, enjoy your new car and see you again.

Posted 3 weeks ago

“Had no problems the transaction was straightforward and handled in a totally professional manner The vehicle was as described and in excellent condition.”

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Posted 1 month ago

Thanks Stephen for your great comments. Enjoy your new car and see you soon.

Posted 3 weeks ago

“I dealt with Ian throughout the transaction and he was so helpful Would definitely recommend direct cars for a smooth buying process”

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Posted 1 month ago

Thanks Linda, great to hear everything went smooth. Enjoy your new car and see you in the future.

Posted 3 weeks ago

“Everything was perfect no harassment and Daniel was a excellent salesman, helpful. Polite and efficient made me feel very comfortable”

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Posted 1 month ago

Thank you Patricia for your kind words and we will be sure to pass them on to Daniel. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“I was very pleased when I purchased my car. The staff are very helpful friendly and quick at sorting everything out.”

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Posted 1 month ago

Thank you Julie, enjoy your new car and see you again.

Posted 3 weeks ago

“Always the first choice when I'm looking to purchase a new car excellent customer service and a great range of cars with very friendly staff”

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Posted 1 month ago

Thanks John for coming to us once again, enjoy your new car and see you again soon.

Posted 1 month ago

“The website was very easy to manoeuvre and very informative. The Salesman was very friendly and helpful in helping me make my decision.”

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Posted 1 month ago

Thank you Faith for your great feedback, enjoy your new car and see you again soon.

Posted 1 month ago

“Disappointed, tyres are above legal wear But not enough to last much longer”

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Posted 1 month ago

Hi Wilfred, Sorry to hear you are disappointed, we have checked the Pre-Delivery Inspection report that our technician completed when preparing your car and the tyres measured between 3-4mm respectively which is around half worn, new tyres typically have between 7-8mm tread and the legal limit is 1.6mm so we feel they are more than satisfactory. However if you feel that they are below this then please feel free to contact our Aftersales/Service department and we will happily double check them and if needs be see if we can come to some form of resolution. Despite this we hope you are enjoying your new car and will look forward to seeing you again in the future.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,264 reviews