Direct Cars Reviews

4.8 Rating 2,457 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,457 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from start to finish was perfect the guy (Daniel) that saw everything through was polite helpful would definitely buy from again”

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Posted 1 month ago

Thank you Jacqueline for sharing your kind words, enjoy your new car and see you again.

Posted 4 weeks ago

“We had already been on the website and saw the car we wanted to look at. We arranged a test drive, which was carried out on the car holding space at the back of the building. They could do with a bigger space to do this. We were left to look around the car. I liked this as you don’t feel under pressure. When we had questions we went to find the sales man inside. We decided to purchase the car, which was very straight forward as we were cash buyers. There was no hard sell. A date was arranged for collection. The car had been valeted inside and out. When we collected the car it was all very straight forward.”

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Posted 1 month ago

Thanks Rebecca, we're pleased to hear you found everything straight forward and enjoyed our no pressure policy. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 4 weeks ago

“Visited Direct Cars 6th Apr liked a black mokka went back 7th April it had gone I then spotted a red mokka, it looked mint,I dint test drive it just sat in it, spoke to Nick Wardle a complete gentleman he did everything required, I picked my mokka up on 14th Apr it was like drivin a new car, thanks Nick for the experience .”

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Posted 1 month ago

Thanks Graham for sharing your experience and we will pass your gratitude on to Nick. Enjoy your new car and see you again soon.

Posted 4 weeks ago

“Great service, never felt pushed into purchasing a vehicle. Luke was brilliant very helpful and honest. He gave clear advice and even purchased car tax from post office the day I collected the vehicle as I was coming from Coventry to collect the vehicle I would recommend Direct Cars”

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Posted 1 month ago

Thank you David for your great comments, enjoy your new car and see you again in the future.

Posted 4 weeks ago

“I was disappointed to be only offered an internal test drive in the yard and felt I could not get a good test of the car. I was surprised to find that the car had to be paid for it in full before the car was brought around for us to inspect it after having work done to make sure I was happy with it . The car was prepared very satisfactory as it happens and we was very pleased with our purchase thank you .”

Helpful Report

Posted 1 month ago

Hi, We apologise that you felt disappointed with the unaccompanied internal test drive in our compound, however if we had known this we could have arranged for you to have an accompanied test drive on the local roads if required. Our company policy for vehicles to be paid in full before collection can be relaxed in certain situations if needed and we are sorry if this wasn't communicated to correctly at the time. Despite the above points, we are pleased to hear everything was to your satisfaction and we do hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 1 month ago

“Very friendly staff, would have given higher stars but not impressed they let us leave with a virtually flat battery which needs replacing, car very easily could have left us stranded if we hadn’t taken it straight home!”

Helpful Report

Posted 1 month ago

Hi, Thank you for review, we're sorry to hear you are having issues with the battery, if you would like to contact our aftersales department and we will happy to rectify this issue for you. Despite this, we are pleased to hear you found our staff friendly and we hope you are enjoying your new car, and we will look forward to seeing you again in the future.

Posted 1 month ago

“The website was easy to navigate making the job of finding the right car for my family a good one. I arranged to hold the car as I was travelling from Durham as the price was very competitive and when I arrived there was no pressure selling and allowed us time to make the correct decision. I would recommend this company”

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Posted 1 month ago

Thanks Gary for your kind words, enjoy your new car and see you again soon.

Posted 1 month ago

“Regularly purchase from Direct Cars. A good selection to choose from. No pressure upon arrival, you can peruse cars at your leisure, then when you're ready to make a purchase, the staff are very professional and keep you informed on everything right up to driving your new car away.”

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Posted 1 month ago

Thank you Paul for choosing us once again, we hope you are enjoying your new car and will look forward to seeing you soon.

Posted 1 month ago

“I found purchasing my new car from direct cars relaxing nothing was too much trouble staff were friendly and communicated with me at every step . Car was ready on time. I'm very pleased with my car, this is my third car from direct cars.”

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Posted 1 month ago

Thanks Stephen for choosing us again, we're pleased to hear you found the whole experience relaxing. Enjoy your new car and see you again soon.

Posted 1 month ago

“good service good to deal with , Tom very friendlly .”

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Posted 1 month ago

Thank you Tony, enjoy your new car and see you in the future.

Posted 1 month ago

“Would recommend.friendly staff,no pressure selling,very good selection of vehicles. As easy a process as is possible.”

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Posted 1 month ago

Thank you Paul for sharing, we hope you are enjoying your new car and will look forward to seeing you again.

Posted 1 month ago

“Excellent service,staff very helpful.”

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Posted 1 month ago

Thank you Stephen for your kind words, enjoy your new car and see you again in the future.

Posted 1 month ago

“Excellent customer service, friendly, would definitely recommend.”

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Posted 1 month ago

Thank you Wendy, we are happy to hear you found our customer service to be excellent. Enjoy your new car and see you soon.

Posted 1 month ago

“Excellent service, all relevant information provided. No pressure sales.”

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Posted 1 month ago

Thanks Garry, we're happy to know you found our service excellent and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 1 month ago

“Vary good form the start to finish great place lovely selection cars Sean and Dan vary Helpful”

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Posted 1 month ago

Thanks Christopher, we're pleased to hear everything was to your satisfaction. Enjoy your new car and see you again.

Posted 1 month ago

“I'd seen the car i was after on Direct Cars website, having never been before I was unsure to expect, one thing I can't deal with is heavy handed salesmen/ women I was so relieved when I eventually talked to someone, no pushy sales at all Shaun was the perfect gent to deal with,”

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Posted 1 month ago

Thank you for sharing your recent experience, we hope you are enjoying your new car and will look forward to seeing you again soon.

Posted 1 month ago

“Great car great service”

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Posted 1 month ago

Thank you Kenneth, enjoy your new car and see you again soon.

Posted 1 month ago

“I love coming as they just leave you to browse 0 pressure. This is my 3rd car from them and Tom has sold me the last 2 even though the latest one I new i wantee it without any pitch”

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Posted 1 month ago

Thank you Kirsty for choosing us once again and sharing your kind words, enjoy your new car and see you again soon.

Posted 1 month ago

“Great Service from all departments vehicle excellent and prepared first class”

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Posted 1 month ago

Thanks Stephen for sharing your kind words, enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“this my second car i have bought from them & the service as always spot on very friendly staff .”

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Posted 1 month ago

Thank you Martyn for choosing us once again, enjoy your new car and see you soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,457 reviews